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“Great staff but hotel needs an update”
Review of Hotel Provincial

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Hotel Provincial
Ranked #17 of 167 Hotels in New Orleans
Certificate of Excellence
Reviewed 23 August 2012

Stayed here for 5 nights, August 2012. We had booked a standard room but were given a suite comprising a downstairs living room / toilet, and an upstairs bedroom / bathroom. This room was furnished nicely and seemed clean and comfortable however when we tried to sleep we felt very uncomfortable and switched the light back on to see cockroaches on the curtain pelmet. This was a bit off-putting to say the least and coupled with the fact that there was no natural light in the room, we decided to move. In the middle of the night. So that kind of tells you how uncomfortable this room was. We asked the night receptionist to change rooms and he was lovely and very accommodating, and changed us to another suite, this time all on one level.

We shifted our stuff and found that room to be much better - well no cockroaches at least. The room was at the front of the hotel and so had the long ornate metal balcony and green shutters which made it very picturesque from the outside. Inside however the room did have a slightly musty smell and the furniture was huge and a bit dated and creaky. It felt a bit like sleeping in a stately home. Which might be a good or bad thing depending on your taste! The worst thing was the bed which was extremely uncomfortable. It had a dip in the middle which meant we rolled towards each other - not great in the heat of the New Orleans night! The room seemed very clean but my husband did receive over 20 insect bites, not sure if this was a mosquito, a flea, a bed bug or what...

The pool area and courtyard areas of the hotel were lovely and refreshing, and very peaceful. The pool only had about 6 loungers but was never busy, so perhaps 6 is all they need.

Breakfast was bagels / bread / cereals / fruit / muffins / pastries / coffee / tea / juice - plentiful and fresh.

The location of the hotel was excellent - right in the heart of the French Quarter but not too near the noise of Bourbon Street - it was approx 5 mins walk to Bourbon Street but very quiet and peaceful.

The staff in the hotel were excellent. Best thing about it really. Every person we dealt with was very professional and efficient and most importantly very friendly. We felt welcomed and the hotel felt like an informal and relaxed place to be. Can't fault the staff.

I think the hotel is currently being updated and I think it really needs it. It also could do with a bit more pest control, although I guess in the New Orleans climate, roaches etc are to be expected.

If you go here then request a standard room overlooking the pool as they seem to be the most recently updated.

  • Stayed: August 2012, travelled as a couple
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1  Thank citylivin187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,351 - 2,357 of 2,821 reviews

Reviewed 19 August 2012 via mobile

My husband and I came to celebrate our 15th wedding anniversary and would not change anything about our trip.

I found Hotel Provincial on line and read several reviews here on Trip Advisor and they were so right.

Hotel staff was all very friendly and genuine. Room was clean and comfortable with a cute little courtyard.

We are already planning our next trip and plan on staying here again.

Thank Rlrankin
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 18 August 2012

We stayed in Bldg. 2. The hotel was very nice. Pretty, clean, quite at night, only a couple of blocks from all the action. 2 blocks from Bourbon Street, 2 blocks from Jackson Square & Cafe du Monde, and 1 block from the French Market. We walked everywhere it was so conveniently located. Pools were nice and clean. Secured parking for your car as well so you don't have to worry about it and a free continental breakfast to get you started. When we go back we will def.be staying here again. Oh and bldg 5 is rumored to be haunted. :)

Room Tip: We stayed in Bldg 2. Bldg 5 is rumored to be haunted.
See more room tips
  • Stayed: August 2012, travelled with family
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Thank jsgj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2012

We took a family trip to New Orleans. Hotel Provincial was in the French Quarter but away from the stereotypical Bourbon St atmosphere people think of there. Our small children enjoyed the "pretty" room, the pool(s) and even the continental breakfast. It would be nice if the food was changed a bit for variety but not complaining b/c it's a great hotel, with helpful and kind staff and at a great price. Be aware you are paying for nightly parking when you get there but you will do that everywhere in the French Quarter. It's just a lovely atmosphere to spend time in New Orleans.

  • Stayed: August 2012, travelled with family
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Thank SouthernLivingNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2012 via mobile

Stayed here with bus trip. Found it comfortable, clean, & quaint. Older building that was remodeled someone back but remains a nice place to stay. Haven't seen a fuse box in a Hotel room in many years, this one had it. Beds comfortable, air conditioning excellent. Some old furniture should be replaced, one of two chairs had broken springs and we couldn't sit in out. The other chair was usable, but had a loose arm. Did have two dressers, but being older style the drawers didn't have sliders & stuck a bit when opening. Not a big issue, just added to the quaintness of the place. Pool looked nice and was used by many. Nice courtyard area with a fountain to sit in and relax. Breakfast in the bar area was ok, with, tight quarters, but doable. Enjoyed our stay

  • Stayed: August 2012
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Thank Bob V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2012

The Hotel Provincial is a great place to stay in the French Quarters. It is within easy walking distance of Bourbon Street, Cafe du Monde, and many great restaurants. The rooms are beautifully maintained. The service is excellent. One note to Internet users: They block websites, including YouTube. Fortunately, we were able to access the web by tethering our mobile phones. Hopefully, the hotel will change its website blocking.

  • Stayed: July 2012, travelled with family
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Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2012

The good aspects of this hotel definitely outweigh the bad, but I couldn't give it a 5/5 for a few reasons--The Good: Amazing location! 2 blocks from Bourbon Street, 2 blocks from Jackson Square & Cafe du Monde, all while not feeling like you're in the thick of it. The pools looked really nice...wish I would have had time to use them. The hotel staff was pleasant and helpful. The room was very clean and the bed decently comfortable. The Bad: The room itself was fine; not the best or worst I've seen. It pretty much had the bare minimum I would expect for the price--no mini-fridge, the free WIFI was terribly slow and would constantly go out, the continental breakfast was ho-hum. (Just go to Stanley down the street and order the Bananas Foster French Toast--you'll thank me.) The only thing that really bugged me was a slight issue I had with housekeeping. I didn't think that leaving spare change out on the dresser was an open invitation to take it nor did I think that by leaving a clean, souvenir cup nowhere near a trashcan would get it thrown away. I was wrong on both accounts so just watch what you leave out when you're gone from your room for the day. All things considered, I would recommend this hotel to anyone traveling to NOLA for the location alone. Also, it's a welcome change from the lesser ranked hotel chains in the area, with 3 times the history and personality.

  • Stayed: August 2012, travelled as a couple
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1  Thank happyTXtraveler728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Provincial

Address: 1024 Chartres St, New Orleans, LA 70116-3202
Phone Number:
Region: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in New Orleans
#10 Best Value Hotel in New Orleans
#20 Romantic Hotel in New Orleans
#26 Business Hotel in New Orleans
Price Range: £96 - £253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Provincial 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Provincial New Orleans

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