I'm sure Ms. Halpern (the owner) will reply to this with a laundry list of false accusations and excuses no other professional in the hospitality industry would dare utter.
My partner and I own an insurance related business and shared a room for quite some time at the Prytania Park. Initially I found a coupon online for a $50 dollar a night room rate. Nowhere on this coupon was a 1 night limit even so much as implied. I have read responses from the Halpern's (the owners) on this site stating that "rates may be outdated" or "don't book through online travel engines". The only problem with this is that Louisiana has laws in effect that protect consumers from the ol' bait and switch. Any business must honor advertised promotions, prices, or deals. So Mr. and Mrs. Halpern, it is not "my problem" if an online coupon YOU posted is outdated, it is in fact your problem. Show some professional responsibility and update your coupons. So after tacking an additional $50 on my rate I sucked it up and stayed. The bed are wrapped in plastic sheets, I guess in case I pee the bed... They leave the air conditioning and refrigerator off unless someone is in the room. It is anything to make or save a buck with these people. The expanded continental breakfast is more like "whatever fell off the Otis Meyer Cookie truck" that morning. Far from expanded by any definition. We caught several VERY large cockroaches in our room (one was found on my partners pillow as he woke in the morning an inch from his face and the other was crawling in his sheets) and showed them to hotel staff (staff leaves everynight about 11pm this is extremely inconvenient for those who work late). The staff basically said tough and went on their merry way. Tiny bathroom, terrible bedding, paper thin towels, dirtbag carpet and torn up drapes. You could almost see how management intentionally left things damaged to potentially charge you later...well I took pictures! Now for the thievery... I will admit there were a couple of issues with my Amex and this made it slightly difficult on two occasions. However, we used a friends credit card for our deposit due until my new Amex arrived in the mail. So when I put the Amex on file hotel staff assured me that my friends CC was completely off of the file and nothing could be charged, I even entered into a binding contract that the card was only to be used for incidentals. So long story short, after a couple of limited issues with my card we checked out and left for home. Ms. Halpern called me maniacally for the next 48 hours about declined this, declined that. So instead of waiting patiently for me to get my issues sorted out she took the liberty of charging thousands of dollars on my friends credit card which was supposedly erased off of my file and my personal debit card. Thanks for screwing us! So in summation of the horrible things these money grubbing rude so-called "professionals" did to me...stay away, they will not hesitate to break laws and common moralities to get what they want, when they want.
On a lighter note, two of the employees were an absolute pleasure to deal with. They shared my extreme distaste for the disgusting excuse for an owner and told me where to eat and drink and how to make the most out of my recreation time following Hurricane Gustav. Location isn't bad, check out VooDoo BBQ and get the combo...very good.
Avoid at all costs and don't listen to garbage that the owners will undoubtedly reply with, I have no cause to lie about this, they do. Stay at the Hampton...the beds are incredibly comfortable, the breakfast is huge and delicious, the bar is open late and the staff and location are better.
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- Also Known As:
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