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“If you are very lucky, you have a OK room. Scary neighborhood though.”

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Midtown Hotel New Orleans
Ranked #154 of 162 Hotels in New Orleans
Tokyo, Japan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“If you are very lucky, you have a OK room. Scary neighborhood though.”
Reviewed 1 April 2014

The room they gave me first was trash trash trash... No sheets no pillow only a mattress full of stain and floor was mess. So I asked the manager to change a room. Next one was pretty fine. I had clean sheets with pillow, shower was working, had a toilet paper and towels. If you don't expect much, it will be OK. However, the neighborhood is very dangerous, so need to get downtown by your car or taxi. Taxi costs $15-$18 one way. DO NOT WALK AROUND THE HOTEL. Really scary neighborhood.

Room Tip: Don't reserve in a peak season. Because you may need to change a room. If it's packed, will...
See more room tips
  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank komachi2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marvin D, General Manager at Midtown Hotel New Orleans, responded to this review, 12 May 2014
Dear Valued Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

We have improved our hotel Quality since your most recent stay to include a new lobby with a water fall as well as new carpet in our remodeled rooms.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Property MID
General Manager
Midtown Hotel New Orleans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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180 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
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English first
Vacaville, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 March 2014 via mobile

Horrible place do not go! Paid $180 for the night, took one look at the room and left. Filthy and scary, no refund policy on big sign in lobby. Run away! Wish I could give it a zero review.
The bathroom was dirty, the tub was filthy the toilet would not stop running, the walls, floor and bed were disgusting.

Stayed March 2014, travelled as a couple
Helpful?
3 Thank Travelman196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marvin D, General Manager at Midtown Hotel New Orleans, responded to this review, 12 May 2014
Dear Valued Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Property MID
General Manager
Midtown Hotel New Orleans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these New Orleans hotels

New York City, New York
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 March 2014

Booked the hotel for a two night stay during mardi gras, because of its location it seemed like a good place be. Upon checking in our room wasn't ready at 3 pm, we left our bags and went to bourbon street, when we returned we were told that the room had leaks and we would be placed in another room for the night and switch the following night. When i entered the room it was disgusting, holes in the walls leak marks on the ceilings. Figured it was only for one night so id suck it up, when i went to take a shower, the water started backing up and hair and what appeared to be pubes floated back up the drainage pipes not to mention the tub looked like someone spilled paint in there and left it there. The property advertises wifi, dont believe the hype, also there is no business center or computer center. ITS NOT WORTH PAYING FOR

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sunil T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marvin D, General Manager at Midtown Hotel New Orleans, responded to this review, 12 May 2014
Dear Valued Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

We have improved our hotel Quality since your most recent stay to include a new lobby with a water fall as well as new carpet in our remodeled rooms.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Property MID
General Manager
Midtown Hotel New Orleans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 March 2014

This hotel is the worst I've seen. There was no phone in the room, the deadbolt didn't work, the smell of mold was overpowering, tile was coming off the floor, the walls were stained with God knows what, the tub and shower were encrusted with filth, as was the air conditioner, there were water stains along the ceiling and floor, the neighborhood was scary, there appeared to be prostitutes in the lobby which was also filthy. I was so glad I was able to get another hotel, but was denied a refund even though I checked out within the hour. Since I booked through Orbitz I will no longer be using their services either.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marvin D, General Manager at Midtown Hotel New Orleans, responded to this review, 12 May 2014
Dear Valued Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

We have improved our hotel Quality since your most recent stay to include a new lobby with a water fall as well as new carpet in our remodeled rooms.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Property MID
General Manager
Midtown Hotel New Orleans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baton Rouge, Louisiana, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 February 2014 via mobile

This hotel should be condemned. Trip advisor should definitely stop doing business with them. The first room they assigned us looked like a crime scene. The toilet was pulled out of the wall and sat in the middle of the room. The second room had broken blinds, stained sheets and mattresses and a broken light. The sink was clogged with hair and there were holes in wall. By far the most disgusting hotel I've ever been in. We were in a desperate situation to stay somewhere (roads were closed due to weather and we couldn't get home), but we ended up leaving anyway because sleeping in the car was a better option. The manager refused to give us our money back even though we didn't stay there. I could go on and on but bottom line, it's a crap hotel. Do NOT stay there.

Stayed February 2014, travelled with friends
Helpful?
2 Thank Kelli C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marvin D, General Manager at Midtown Hotel New Orleans, responded to this review, 12 May 2014
Dear Valued Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

We have improved our hotel Quality since your most recent stay to include a new lobby with a water fall as well as new carpet in our remodeled rooms.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Property MID
General Manager
Midtown Hotel New Orleans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Mississippi
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 January 2014

This hotel, low cost and i can see why! A/c No Work; Shower head No Work; Faucet leaks all night; Sheets and carper past dirty, filthy; However, if looking for some extras, just walk outside, all the Hookers a prev could want, and they dont hide wide open.walk right up to you and offer services from $40.00 to $65.00 even with my wife with me!...at 10PM we got up left and went to another hotel. that cost was chalked up to EDUCATION. stay there you take your life in your hands!

Room Tip: Go to real hotel, check welcome station rates, can get a good room in quarter close to same cost!
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marvin D, General Manager at Midtown Hotel New Orleans, responded to this review, 12 May 2014
Dear Valued Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

We have improved our hotel Quality since your most recent stay to include a new lobby with a water fall as well as new carpet in our remodeled rooms.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Property MID
General Manager
Midtown Hotel New Orleans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kiev, Ukraine
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 January 2014

Please never choose this terrifying place. Service is absent, dirty rooms, cold inside, all the stuff is tacky and shabby. One morning a guy who stayed there was attacked and robbed. We scared to death and decided to leave. No refund! We stayed for one day and payed for five. No one cares. The worse place in the world. Better avoid as the plague.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Lera C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marvin D, General Manager at Midtown Hotel New Orleans, responded to this review, 12 May 2014
Dear Valued Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

We have improved our hotel Quality since your most recent stay to include a new lobby with a water fall as well as new carpet in our remodeled rooms.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Property MID
General Manager
Midtown Hotel New Orleans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Midtown Hotel New Orleans

Property: Midtown Hotel New Orleans
Address: 3900 Tulane Ave, New Orleans, LA 70119-6939 (Formerly Quality Inn Midtown)
Region: United States > Louisiana > New Orleans > Mid-City
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #154 of 162 Hotels in New Orleans
Price Range (Based on Average Rates): £
Hotel Class:1.5 star — Midtown Hotel New Orleans 1.5*
Number of rooms: 102
Official Description (provided by the hotel):
The Midtown Hotel New Orleans is within minutes to the French Quarter, the Super Dome, New Orleans Arena, New Orleans Convention Center, Memorial Medical Center, Childrens Hospital, and University of New Orleans. Guests enjoy free wireless internet, an outdoor pool, meeting facilities, local spirits at Champion's Bar, and shuttle service to the airport. Sorry no pets allowed. ... more   less 
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Also Known As:
Midtown New Orleans
New Orleans Midtown Hotel

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