Parking garage staff were mediocre and forgot to get my key when we arrived; I was called at 11:15 PM to walk them down. Nobody came to collect them despite the hour, (I would have expected this at a minimum from a 5 star hotel). although it was annoying to get called at that hour in the first place. When we left, our car was left on the street and we loaded our bags in traffic. There were several slots in the garage to safely load. The staff seemed preoccupied with a Ferrari, not our SUV. It took three calls to get the safe unlocked from a previous guest & it took two days to get a second bathrobe. The concierge, front desk and restaurant staff were exceptional. Our room was fairly clean but not above average on arrival. My wife stepped on a straight pin on the floor. Overall B+, but we'd stay again if we found a promotional rate.
- Official Description (provided by the hotel):
- It’s been said that the French Quarter begins in the lobby of the Hotel Monteleone. In fact, this venerable establishment sits majestically at the foot of Royal Street giving guests the best point of departure for all things New Orleans. Visitors need only step outside this French Quarter hotel to discover shop after shop of fabulous European antiques, estate jewelry, Oriental rugs, and art and antiquities from around the world. Quaint restaurants and specialty shops outside of this luxurious New Orleans hotel line the cobblestone French Quarter streets that lead to Jackson Square, the Old French Market and the Riverwalk where tourists and native New Orleanians stroll the levee and watch the steamboats and barges along the Mississippi River. At this New Orleans hotel, you’ll find history around every corner. ... more less
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- Also Known As:
- Monteleone Hotel New Orleans
- Monteleone New Orleans