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“cheap hotel that turned out not to be that cheap”

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Omni Royal Crescent Hotel
Ranked #75 of 163 Hotels in New Orleans
Zaandam
Level 4 Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“cheap hotel that turned out not to be that cheap”
Reviewed 7 October 2011

Booked this hotel for 200 euros for 3 nights. Was pleased with the price until we arrived.
It turned out we could not escape the valet parking of the hotel since there were no parking garages nearby. That alone added 30 dollars + tax a night to the room. Above that you have to pay a ridiculous 10 dollars a night for the WiFi in your room since it's only free in the lobby. Rooms are clean but nothing special. Did not like that the air con was placed right next to the bed and because of that the wind kept blowing in my face.
The hotel is located just outside the French Quarter. Very close to Bourbon Street but in a quiet street. I did not feel very pleasant walking back at night since there are a lot of homeless people in the street and you have to walk through a quiet part of the city center.
Will not book again.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank ichristiani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni_Manager, Manager at Omni Royal Crescent Hotel, responded to this review, 13 October 2011
We are sorry you didn't enjoy your stay. There is street parking available near the hotel, but of course that's at your own risk. Our valet is competitively priced for the city. While WiFi is $10 per night, it is free if you sign up for our Select Guest program which is free to join.
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Charleston SC
Level 4 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 October 2011

This hotel is small, but in the ideal location for site seeing in New Orleans, we walked everywhere, room was clean and cozy (see pics). First room we were given wouldn't get warm. I called the front desk they sent maintianace up immediately, they couldn't resolved the problem so the manager switch me to another room which was a little smaller but very comfortable. The hotel restaurant has the best gumbo in town.I have no complaints about this hotel..

  • Stayed January 2011, travelled on business
    • Value
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Helpful?
Thank powellte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fayetteville, North Carolina
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 October 2011

very helpful wonderful staff. Very nicely appointed rooms. Couple blocks from the quarter - easy to walk back and forth and feel secure. We were in a group of 6 couples and we all really loved the hotel. Only complaint was the shower doors that covered only 1/2 the tub and caused water to flow on the floor that we mopped up.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
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Helpful?
2 Thank Mamab2425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni_Manager, Manager at Omni Royal Crescent Hotel, responded to this review, 5 October 2011
Thanks for posting a review. We're actually working on a replacement for the half shower doors so hopefully that will be fixed soon. We hope to see you next time you're in New Orleans.
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Driftwood, Texas
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 October 2011

This hotel is located close to French Quarter, easy walking to Bourbon Street, the convention center, and French Market area. You can easily pick up the trolley to the Garden District. Easy walk to most restaurants as well as Harrahs for their casino. The staff here is great and went out of their way to assist us. The rooms are on the small side, but so are most rooms in the area.

Room Tip: Ask for a room with a view - it may not be great, but at least you aren't on the interior.
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skedoodler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 September 2011

The room wasn't huge, but was very clean and nicely decorated. Front desk staff were very friendly and helpful. The location is great, within walking distance of everything. We enjoyed our stay very much.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank mondaygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalamazoo, Michigan
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2011

We were in New Orleans for a conference at a nearby hotel and the Omni Royal Crescent had a good price, so we booked it.
It's very conveniently located 2 blocks from the French Quarter, so you don't really need a car to experience everything.
A couple things we noticed:
1. The hotel staff is very friendly and always greets you.
2. The hotel is quite small and walls are kind of thin- we were woken up once in the middle of the night by people talking in a voice just above normal conversation volume.
3. Let me say a couple things about the bathroom:
a. The shower door is "European" we were told. This apparently means half of the door is missing. Therefore, the whole bathroom is wet after every time someone takes a shower.
b. There is no fan/vent in the bathroom
c. One day we were left a towel with what appeared to be dried blood (or some other red spots) on it.
d. It's quite a small bathroom
4. Housecleaning is okay (based on 3c above) and while they changed our sheets, they did leave a pillow case with some holes in it (could be due to moths or cigarette burns).
5. The water bottle in the hotel is $6, and there's no wireless but the staff was happy to let you use their computer in the back if you needed it.
6. The fitness center is just okay- 2 treadmills, 2 ellipticals and 1 bike.

We weren't in our room that often so it wasn't too bad. It didn't make our vacation better or worse.

  • Stayed September 2011, travelled on business
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Helpful?
Thank Ari Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, CA
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 20 September 2011

Lovely smallish (approx. 90 rooms) hotel just a few blocks from the French Quarter. My room on the top (8th floor) had high ceilings, a king bed, a big TV and an expresso maker. In general I was really pleasantly surprised at how nice the room was for a very reasonable price. Only real downsides were the "pool" (really a big hot tub) and "sundeck" (pretty small - more a big patio.)

Finally - the staff here were FABULOUS. Just could not have been nicer. Got a hand written welcome note from the GM and warm welcomes from the front desk every time we passed. Really genuine and nice.

Highly recommended - would definitely visit again.

Room Tip: Top floor has high ceilings, pool is a joke but you can go 6 blocks to the nicer pool at the bigger...
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  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank DavKat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Royal Crescent Hotel

Property: Omni Royal Crescent Hotel
Address: 535 Gravier St, New Orleans, LA 70130-2701
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#23 Luxury Hotel in New Orleans
#29 Business Hotel in New Orleans
#32 Romantic Hotel in New Orleans
#44 Family Hotel in New Orleans
Price Range (Based on Average Rates): £
Hotel Class:4 star — Omni Royal Crescent Hotel 4*
Number of rooms: 97
Official Description (provided by the hotel):
Residential-style Boutique Hotel located in the heart of downtown New Orleans business district, 2 blocks from French Quarter. ... more   less 
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Also Known As:
The Omni Royal Crescent Hotel New Orleans
Omni Royal Crescent
Omni New Orleans
New Orleans Omni

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