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“Clean rooms, Good location. Perfectly serviceable.”

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Omni Royal Crescent Hotel
Ranked #82 of 167 Hotels in New Orleans
Reviewed 9 October 2013

We keep trying out different hotels in New Orleans hoping to find that perfect blend of price, location and amenities. The Omni Royal Crescent has definitely provided us with most of what we need, with some caveats.

First - location. If you have a car and/or are planning on exploring ALL of New Orleans (which your really should), this is a great spot. Because it is not actually in the French Quarter, getting in and out with a vehicle is much, much easier. If you are comfortable walking, the Quarter is not that far, though you might think it is if you indulge in a night of serious recreational drinking. There are also tons of cool things to do in CBD and the Warehouse District if you are into the arts, so if you have good shoes, you can cover a lot of ground and visit some great galleries.

Next - rooms. Very clean. Well kept. Cleaning service seemed on top of their game. The bed was comfortable. The wi-fi was a little confusing. In order to get the free wi-fi, you have to give the Omni your contact information as part of their marketing campaign. If you don't, they will charge you quite a lot every day. The beads on the door (one for "do not disturb", one for "please clean the room")were cute. The price was also definitely competitive.

Slightly annoying things about the hotel - valet parking. When you want your car, you need to call down to the desk at least 20 minutes before you want to leave. I think there is one parking lot for all the hotels in the area, and the poor valet guys have to run a half mile to get your car and wait in line to leave the lot. Not that any of this makes you any less impatient when you are late to meet someone and you have been waiting for a half hour for your car to arrive. Just be prepared to wait.

Also annoying - food service - the cafe attached to the hotel is just ok. Breakfast is not included in the price of your room, and the buffet isn't anything special. You can also buy a breakfast sandwich, which I did one day. Not a bad option if you don't feel like spending a ton on buffet. That said, there are a few better options within walking distance. It is just nice sometimes to not have to worry about finding a spot for coffee and a muffin.

That's about it. It isn't the Biltmore, but you are saving a ton of money if you stay here. And really, who spends that much time in their room in New Orleans unless you are sleeping off the night before? In general, the staff were really nice, though the issues with valet permeated our whole stay. There is a little pool and gym if you want to burn off some BBQ shrimp. We would probably stay there again.

Stayed: July 2013, travelled as a couple
2  Thank DoroMack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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822 - 828 of 1,335 reviews

Reviewed 7 October 2013 via mobile

We have visited New Orleans three times in the last 5 years and this is the worst of the three hotels that we have stayed at. First, in fairness, the positive. The location is very good . It is very close to the French Quarter and ALL of the streetcars, but is 2 blocks on the opposite side of canal. I thought that this would mean a very quiet girl experience, but I was wrong. Even from our 7th floor room, the noise was constant every evening of the week.

The room was cramped and looked beat up. Furniture was scratched, the carpet uneven and we found hair on the floor of the bathroom. Speaking of the bathroom, the shower had only one glass door that covered only half of the tub, so it was impossible to take a shower without getting the floor wet. The bathroom was uncaulked and had mismatched door knobs.

I won't be coming back.

Stayed: October 2013, travelled with family
Thank SaviorPeacock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni_Manager, Manager at Omni Royal Crescent Hotel, responded to this reviewResponded 9 October 2013

We’re sorry that you didn’t enjoy your stay with us. As you can see from the many positive responses, this is not the typical condition of our guest rooms. We should not have allowed a guest to check into a room in that condition, and we apologize. We understand that you don’t plan on coming back in the future, but we hope you might reconsider. We would like to show you the room and service we’re capable of delivering.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2013

Exellent Hotel with friendly and welcoming staff. Everyone goes out of their way to make you feel at home. The entire premise is clean from front lobby to bed. A great location if conducting business downtown, enjoying the casino (Harrah's) or simply hanging out in the French Quarter. A must stay in New Orleans!

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Matthew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2013

Was one of my best stays at an Omni with the service that was given. The bed was so comfy and the room very quite. Location to convention center was totally a short walk away as well as Bourbon Street. This is a well worth the money.

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Jimmy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2013

I stayed at Omni Crescent for 3 days on my very first trip to New Orleans. It was located on Gravier st. and most of the New Orleans famed attractions were just a walk away.It is just 2 blocks away from the French quarter and famed Harrah's. The rooms are neat and very well maintained. The Lobby restaurant was a nice place to have a quiet dinner and had a bar to grab few drinks.The in room bar needs to be stocked and the sun deck could have been better.I was given a upgrade on arrival (a nice surprise) and had a very comfortable stay.

Room Tip: The sun deck could have been better.
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  • Stayed: October 2013, travelled on business
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Thank Traveler-SR84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2013

I visit New Orleans frequently and this is my first stay at the Omini Crescent hotel. My experience was great! Seamless check in and check out. Great location, beautiful room. Definitely recommend staying there.

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Kathleen Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omni_Manager, Manager at Omni Royal Crescent Hotel, responded to this reviewResponded 3 October 2013

We’re so glad you enjoyed your stay. Please come back next time you are in New Orleans!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2013

Great Service, high quality, confortable bed and pillow, make feel like home. All time worried about my satisfaction. Congratulations !!! I will come back to his Hotel all times that I come to New Orleans. Just two blocks from Canal Av. and French Quarter.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
1  Thank Jorge V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Royal Crescent Hotel

Address: 535 Gravier St, New Orleans, LA 70130-2701
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#27 Luxury Hotel in New Orleans
#29 Business Hotel in New Orleans
#32 Romantic Hotel in New Orleans
#44 Family Hotel in New Orleans
Price Range: £93 - £272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Royal Crescent Hotel 4*
Number of rooms: 97
Official Description (provided by the hotel):
Residential-style Boutique Hotel located in the heart of downtown New Orleans business district, 2 blocks from French Quarter. ... more   less 
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Also Known As:
The Omni Royal Crescent Hotel New Orleans
Omni Royal Crescent
Omni New Orleans
New Orleans Omni

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