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The Westin New Orleans Canal Place
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1,639 - 1,644 of 1,745 reviews
Reviewed 10 May 2011

Stayed here for 3 nights after staying at the Marriott where we had attended a convention. Got a great deal through AAA, $125 a night plus free wifi. Some folks did not like having to take two sets of elevators in order to reach their room but we didn't think it was too much of an inconvenience. The room was much bigger than the one we had at the Marriott and seemed cleaner and newer. We would certainly stay here again.

  • Stayed: January 2011, travelled as a couple
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Thank Dushi-NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2011

The beds here are amazing. The staf was great and the hotel has a grat location. Its close to the mall, casino, Bourbon street and the river. Best place to stay in the Big Easy.

  • Stayed: December 2010, travelled on business
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Thank JL1707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2011

As i'm writing this review, the Westin is currently ranked the #51 hotel in New Orleans. If that's the case, i'm really excited to stay at some of these other places because I thought the Westin was great. The service at the front desk and the hotel bar was good, and the view of the Mississippi River in the lobby is amazing. The rooms were spacious and comfortable, and the location is great. This hotel manages to have an off the beaten path feel while being steps away from Canal St, Bourbon St, Decatur St and Harrah's Casino. I even walked to the Superdome from the hotel(about a 30 min walk but still) Overall, I highly recommend this hotel.

  • Stayed: October 2010, travelled with family
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Thank tjmoney44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2011

I am an SPG member and typically look for Westin hotels. This place was HORRIBLE! The only redeeming attribute is that they have Heavenly Beds, which is a Westin signature bed. Here were the problems: The elevators are so old that they would give a creepy creaking sound when they are called and when you go inside. There are also so many different elevators that you have to take and its frustrating.

The hotel is not "kept." Walls have marks all over them, and overall items are just not maintained.

Even the front door of the rooms has to trim, so whetever people are doing or saying in the hallway sounds like your door is open and you are directly listening to people and they are listening to you.

The shower water rose to the top of my feet before it would go down the drain. Very gross.

Worst of all, we tried to go park in the parking lot across from the hotel and we realized we were in the wrong place. So we turned around (total elapsed time of maybe a minute) and the parking people wanted to charge us $6. We said we were staying at the Westin and they said "we are not a part of them." NEWS to ME!

We finally called the police because this lady would not let us out and the police said, "tough." So we had to pay $6 to get our or be held hostage to this parking lot.

I am embarrassed for this hotel. I would NEVER stay here again.

  • Stayed: May 2011, travelled on business
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3  Thank capital1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2011

I don't understand some of the negative comments that this hotel received. We have stayed at this hotel 3 times. The first two times we stayed in a standard room and it was nice with an awesome river view. Most recently we stayed after a cruise from New Orleans and decided to stay here again. Being a SPG Gold member, I don't always expect an upgrade because I realize it's based on availability. After our cruise the manager was nice enough to upgrade us to a suite. It really made our stay more pleasant. We've stayed in their regular rooms and they are spacious and are newer that most hotels in NOLA. I love the location and the view from the lobby is spectacular. All three times that we stayed here, we have never encountered a problem with the front desk.

  • Stayed: April 2011, travelled with family
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Thank AdamsMommy05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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