This hotel definitely has a great location but seems a little worn and in need of refurbishing. The carpet throughout the hotel was worn and stained and staff was not keeping up with basic cleanliness [trash in elevator that remained for most of the day]. Also very noisy in halls at night - to be expected during festival weekends in New Orleans but we did not expect the fights and loud cursing that broke out in hall later at night and in early morning hours.
For the most part the staff was friendly & helpful. Bed was very comfortable and view was great.
Would probably consider a hotel farther away from the French Quarter next time.
- Official Description (provided by the hotel):
- The Westin New Orleans Canal Place is perched high above the city on the upper floors of Canal Place, which also features upscale retail such as Saks Fifth Avenue, LuluLemon, and Tiffany & Co. Guests enjoy spectacular views of the river and French Quarter from our lobby, River 127 restaurant, guestrooms, and meeting spaces in a relaxing environment where they experience our Six Pillars of Well-Being. ... more less
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- Also Known As:
- Westin New Orleans Canal Place Hotel New Orleans
- New Orleans Westin
- Westin Canal Place
- Westin Hotel New Orleans