We have lvoed this hotel for some time. Unforutnately, depsite its recent facelift, it is tired. The service, while exceedingly friendly and courteous, is not up to the level of an Orient Express hotel. Most specifically, the housekeeping service leaves much to be desired. On TWO separate trips to NOLE, we returned at day's end, around 4-5pm, to find that our room was not made up. Once, I can live with...twice (on two seperate trips) makes for consistency! Also, the "refreshening each day of the bathroom is subpar with inattention to "detail"--there were no hand towels given. Neither of these are huge deals by any means but at this level, that should never occur!
The hotel is impeccably maintained and the common rooms are wonderful--elegant with great service. Although, the margaritas at the Polo Bar were awful--really!
We have stayed at the Ritz Carlton and will probably try another hotel on our next trip to NOLA!
- Official Description (provided by the hotel):
- Located in the Central Business District, just three blocks walking distance of the French Quarter, Mississippi River and Warehouse/Arts District, Windsor Court Hotel is a member of the Legend Collection of Preferred Hotels and Resorts and a Forbes Four Star and AAA Four Diamond hotel. This luxury hotel has almost all-suite accommodations; an outdoor heated swimming pool; Club Level accommodations including a private lounge; Boutique Spa; fitness center; Polo Club Lounge featuring live music nightly; a salon for traditional Afternoon Tea; and the most premier AAA Four Star and Forbes Four Diamond Restaurant in the city, The Grill Room. ... more less
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- Also Known As:
- Windsor Court New Orleans