The staff at the front desk was incredibly rude it took us almost 20 minutes to checkin and we were the ONLY people in the lobby. Housekeeping stopped making the bed on the second day and did not restock the complimentary bottled water or hand soap and lotion. The hotel is in a good location the bellhop was very friendly and breakfast was delicious but the people, with the exception of the bellhop, were very rude and not at all friendly. My fiance and I were excited to be so close to Burbon st. and staying in the french quarter but the hotel came close to ruining the trip. Another thing to be aware of is parking at the hotel is about $35.00 which they do not mention to you when parking. The hotel also reached for elegance and charged for the reach. The court yard is lovely and so are the room but they are not worth the price charged. Also being so near Burbon st. our side of the hotel was very noisy and sometimes we found it difficult to sleep.
- Official Description (provided by the hotel):
- A luxurious boutique hotel in the heart of the quarter. Enjoy the following complimentary amenities: Wi-Fi, Breakfast, Fitness and Business Center access, In-room Bottled Water & Coffee, Local Calls. ... more less
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- Also Known As:
- Saint Louis New Orleans
- Hotel Saint Louis