We spent a week as a couple pre cruise at the Mazarin. Last year we stayed at the sister hotel, Le Marais and were disappointed to find that they had no availability for our dates this year, so the Mazarin was our second choice. We were a bit worried because ot its very close proximity to Bourbon Street, but with an interior, courtyard facing room we were only disturbed by a very loud group of people on one night - my guess is that they were in Patrick's Wine bar and were drinking in the Courtyard.
Having stayed in a number of hotels in the USA and plenty elsewhere I cannot understand the negative comments about the breakfast buffet. It was fresh, regularly replenished and included everything from whole and prepared fruit and yoghurts to a wide variety of pastries and breads, a selection of juices, tea and coffees and a hot selection. More than adequate in our view and the servers were polite and responsive to guests needs.
We were upgraded to a superior King Room so had plenty of space, which was just as well as for two days we were virtually hotel bound having arrived just before the ice storm paralysed the city for two days closing most of the restaurants, clubs and shops and halting the street cars. The front desk could not have been more helpful phoning round museums and attractions to see if anything was open! Soloman on the front door was helpful and cheerful throughout! There were three minor negatives. 1. The really ugly tarpaulin covering the courtyard which we could see clearly from the fourth floor. Given that the only people who seemed to use the courtyard were the noisy group spilling out of the wine bar on our first evening and it was too cold to sit out there I am not sure what use it served and it certainly detracted from the beautiful building. 2. The maid service was a bit hit and miss - some days we would get our coffee replaced, other days water and other days toiletries, but it was never all done! 3. The central booking office was not very good as they clearly did not know the individual rooms in all the hotels in the group so could not advise on which were courtyward facing etc. We would have much rather dealt with the front desk staff but every time we phoned we were connected to the central booking office. None of these were major issues and we would definitely make the Mazarin our first choice next time we are in New Orleans.
- Official Description (provided by the hotel):
- A luxurious boutique hotel in the heart of the quarter. Enjoy the following complimentary amenities: Wi-Fi, Breakfast, Fitness and Business Center access, In-room Bottled Water & Coffee, Local Calls. ... more less
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- Also Known As:
- Saint Louis New Orleans
- Hotel Saint Louis