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“Oasis on Bourbon Street”

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Royal Sonesta New Orleans
Ranked #28 of 164 Hotels in New Orleans
Certificate of Excellence
St.Paul, MN
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Oasis on Bourbon Street”
Reviewed 12 July 2011

The Royal Sonesta hotel is an absolute Oasis on Bourbon Street. As you enter the hotel lobby you will be taken in by the marble, flowers and fountain décor but mostly especially by the friendly service of the hotel staff. Our beautiful and clean courtyard facing room only added to our satisfaction. The location was excellent we walked to the convention center, fabulous restaurants, and fun bars. We would end our evening at the lobby bar listening to amazingly talented jazz musicians and vocalist another oasis in New Orleans. I would definitely recommend this hotel.

  • Stayed May 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank dbfamily5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DDGDDG, Manager at Royal Sonesta New Orleans, responded to this review, 19 July 2011
What a pleasure to read! We are so proud to hear that your stay at the Royal Sonesta was stimulating and highly satisfactory. Please come see us again when you’re next in town. Thank you for complimenting us as an “oasis on Bourbon.”
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English first
Level 5 Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 11 July 2011

Parking is alo cheaper down the street rooms are cheaper and nicer at the dauphine service is exceptional

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pookibabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana Point, California
Level 3 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 July 2011

It's simple really..... Real southern hospitality, and nice, clean, comfy rooms that don't cost an arm & a leg! This hotel was a great value.

The location is great, right on Bourbon St., but I must admit that it got old after the second day! Day & night we could hear pulsating music and a really annoying guy on the mic. Along with really wasted people screaming and laughing on the street below our room. But I guess you'll probably get that anywhere in the French Quarter!

All in all I would definitely recommend this hotel!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank juleslillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
usa
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 July 2011

We stayed at the Royal Sonesta for 5 days. Prior to making the reservation I called them three times for information. Each time an articulate and knowledgeable person answered all of my questions. During our stay we noticed there were usually 2 uniformed hotel employees in the lobby making themselves available to the guests.
The room was larger than many other rooms I've staid at in the French Quarter in this price range. In the morning when leaving our room for breakfast we would hang the sign on our door to have the room clean. It would be ready for us when we returned.
In the Musical Legends Park across the street from the hotel there is a restaurant that may have the best beignets in the quarter. Entertainment starts there at 2 pm.
The hotel has the Irvin Mayfield Jazz Playhouse that you should plan on visiting.
I've been visiting the French Quarter for over 40 years and feel that this is one of the best hotels in the Quarter. I will return.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank sunnyusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DDGDDG, Manager at Royal Sonesta New Orleans, responded to this review, 19 July 2011
Thanks for your vote as one of the Best Hotels in the Quarter! We are so glad that we could help enhance your stay in New Orleans. We’re always counting our blessings, like our warm, hospitable staff and wonderful location in the middle of the Quarter. We hope to see you again soon at the hotel and the Playhouse!
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Stamford, Connecticut
1 review
Reviewed 7 July 2011

I stayed at the Royal Sonesta with a friend in 2009, and when time came to plan another trip to New Orleans this year, I didn't even consider another hotel. Both times, I was there to experience the lively nightlife of Bourbon Street, and the food of the French Quarter. The Royal Sonesta is one of the only hotels that the front door opens up right onto Bourbon Street. That is SO convenient.

I have found the people at the hotel to be courteous, professional, more than accomodating, and just all around top notch in every category. I'm sure I'll be back there again very soon.

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  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
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    • Service
Helpful?
Thank JBMitchell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DDGDDG, Manager at Royal Sonesta New Orleans, responded to this review, 19 July 2011
We are very excited that you have enjoyed staying at the Royal Sonesta so much that you decided to come back to see us this time! Our staff loves seeing familiar faces, and appreciates returning guests.
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Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 July 2011

My friends and I stayed at the Royal Sonesta for the Essence Music Festival, and our experience was amazing! New Orleans is a second home to me, and I've attended Mardi Gras, JazzFest, and Essence, so I'm very familiar with the city. Out of all of my hotel stays in New Orleans, this one was the best! If you want the ultimate New Orleans experience (i.e., dining, shopping, fun, live music, etc.), this hotel will put you right in the heart of the French Quarters. You have the choice of staying in a room facing Bourbon Street or Bienville or facing the pool or courtyard. Our room (#2118) was facing a beautiful patio area, which worked to our advantage because our patio door opened to a semi-private patio w/ table & chairs allowing us to mix and mingle with other guests on the patio, so that was pretty cool. The beds were huge, the rooms were clean, nice flat screens...the decor is New Orleans themed, yet it's still very chic and up-to-date. The concierge, security guards, and bellmen were all very helpful. We dined at Desire (located on the first floor of the hotel which has DELICIOUS FOOD), and we also dined directly across from the hotel at Oceana (DELICIOUS FOOD AS WELL--open until the wee hours). Parking is approximately $40/day, however, you have no other choice because street parking is limited so factor parking into your budget if you have a car. I highly recommend this hotel. If you have any questions, feel free to ask me. FYI-I didn't get paid to write this review...I just appreciate good quality and great customer service, and in a nutshell, Royal Sonesta delivers!

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank chi_peach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DDGDDG, Manager at Royal Sonesta New Orleans, responded to this review, 8 July 2011
Thanks for staying at the Royal Sonesta Hotel! Mardi Gras, Jazz Fest, and Essence are some of the best and biggest events New Orleans has to offer, and we are delighted that you choose to spend your time during those events with us. We hope to see you again in the near future.
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Kenner, Louisiana
Level 6 Contributor
133 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 5 July 2011

I stayed here on a leisure trip in October 2006 with the school I taught at post-Katrina. The school treated us to some "down time" so that we can "de-stress" and get some needed R&R. I had a nice time except for the fact that a few people on staff there seemed to look down on me because I wore jeans, shorts, and tank tops while I was there unlike other guests who wore business attire. I felt that since my school paid the same price as everyone else there, regardless of what we wore, we should have been greeted politely and welcomed just the same. I was on a relaxation trip, so I didn't feel the need to "dress up." Perhaps I just met the wrong people there. Hopefully, the staff now is friendlier than the staff from a few years back.

  • Stayed October 2010, travelled on business
    • Value
    • Sleep Quality
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    • Service
Helpful?
Thank rrieder7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DDGDDG, Manager at Royal Sonesta New Orleans, responded to this review, 8 July 2011
We are so sorry to learn of your October 2006 experience. It certainly is not reflective of our normal guest comments. 2006 was a very hard year for us here in New Orleans. We were still training and replacing staff, still rebuilding the city, and dealing with post-Katrina challenges in general. We hope that you come see us soon to see our true, genuine service.
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Additional Information about Royal Sonesta New Orleans

Property: Royal Sonesta New Orleans
Address: 300 Bourbon Street, New Orleans, LA 70130-2213
Phone Number:
Region: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in New Orleans
#14 Family Hotel in New Orleans
#25 Romantic Hotel in New Orleans
#27 Business Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Royal Sonesta New Orleans 4.5*
Number of rooms: 483
Official Description (provided by the hotel):
The Royal Sonesta New Orleans is the most Authentic French Quarter Experience located on world famous Bourbon Street, within steps of world-famous restaurants, antique shops, and premier tourist attractions. A landmark in New Orleans since 1969, its atmosphere reflects a strong European influence and Southern charm, with its elegant marbled lobby, tranquil fountains and sparkling chandeliers. The 483 room hotel including 36 suites features a secluded tropical courtyard, a beautifully landscaped outdoor pool, fitness center and five unique restaurants and lounges. ... more   less 
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Also Known As:
Sonesta Hotel New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta New Orleans
Royal Sonesta Hotel

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