I would love to give this hotel 5 stars as almost everything about it is perfect. The staff are so friendly and accommodating, the customer service is absolutely superb, the hotel is beautiful and you absolutely cannot beat the location if you want to be right in the heart of the French Quarter.
The only issue we had, despite being in a courtyard room, which are supposed to be quieter than exterior rooms, was the noise levels that made it difficult to sleep. The walls are paper thin. We could hear the plumbing from the surrounding rooms whenever someone took a shower or flushed the toilet.
We could also hear everyone talking outside of our room, from housekeeping knocking on the doors to the drunk revelers stumbling down the hallways. I guess it didn't help that our room was near the elevator so there was a lot of foot traffic passing by every hour of the day and night. I think if we had been in a room further down the hall from the elevator it might have been better.
Despite the noise, I would definitely stay at the Royal Sonesta again because everything else about it is so great. Next time I will just ask for a room at the end of the hall and bring my earplugs or noise machine.
- Official Description (provided by the hotel):
- The Royal Sonesta New Orleans is the most Authentic French Quarter Experience located on world famous Bourbon Street, within steps of world-famous restaurants, antique shops, and premier tourist attractions. A landmark in New Orleans since 1969, its atmosphere reflects a strong European influence and Southern charm, with its elegant marbled lobby, tranquil fountains and sparkling chandeliers. The 483 room hotel including 36 suites features a secluded tropical courtyard, a beautifully landscaped outdoor pool, fitness center and five unique restaurants and lounges. ... more less
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- Also Known As:
- Sonesta Hotel New Orleans
- New Orleans Royal Sonesta
- New Orleans Sonesta Hotel
- Sonesta New Orleans
- Royal Sonesta Hotel