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“Couldn't have been much better!!”

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Royal Sonesta New Orleans
Ranked #28 of 164 Hotels in New Orleans
Certificate of Excellence
Virginia Beach, Virginia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Couldn't have been much better!!”
Reviewed 19 February 2012

This was our first trip to NOLA and we couldn't have picked a better place to stay for our three night vacation!! We were there to celebrate Valentine's, my 40th b-day, and of course Mardi Gras! We are not the hugest party people on the planet but we do like the adage.."when in Rome..." so this is a great way to get a good taste of the Bourbon St. experience- somehow even though it appears to only be a block or so into the Quarter, it sure seems to be in the thick of it all come night time!! ;-) It's also close enough to Canal that you can easily walk to the parades and to the Cable car stops for Canal and for St. Charles which is what we did- the oldest continuously running one there or something like that! $3 a piece to ride it all day long! We took that to see Lafayette Cemetery right across the street from Commander's Palace Restaurant, but beware...it closes at 2:30pm!!! WHAT a strange time...didn't check as we figured surely we'd at least have until 3pm...C'est la vie! Got pics of the gate and of inside from there then went to the one I really wanted to see- St. Louis #1 the next am. We chose to go alone as opposed to a tour and since I'm a photo buff and really wanted to soak it all in I was pleased with our choice. We did fit in a Ghost tour with the one that meets at Flannagan's pub (can't find card right now) and couldn't have been better!! Perfect mix of spooky but all real so lots of history! The weather was also made to order that night...rainy and Foggy!! haha

This was such a convenient town to get around in, I've got to say! I'm "disabled" and usually have some trouble with tons of walking, but I was somehow able to walk from our hotel to St. Louis cemetery #1 which is just about to the end of the Quarter on the north side all the way to Decatur and Jackson Square as well as the waterfront...You'll have to excuse my complete lack of punctuation here...SO much to squeeze in! Kind of like the Big Easy!! We fell in love and can't wait to go back! Somehow we managed to fit in quite a bit...I did tons of reading and read lots of reviews prior to going and people did not steer me wrong- so I'm finally taking the time to return the favor for once! ;-) One of my favorite surprises with the hotel was that the cafe that I wanted to have breakfast at to have Beignets (in the Music Legends Park) was DIRECTLY across the street from the Royal Sonesta!! Yippe AND Yummee!! I can see what the hype is about but was satisfied enough that I didn't feel the need to cram some in from Cafe Du Monde as we walked by. Such a better place to enjoy them however...outdoor garden setting and live music (also have a bar and other food!)!! Can I add that I'm surprised at the fact that despite being covered in powdered sugar, they are truly not that sweet! I found myself trying to get more of the sugar on my bite as otherwise it's just a plain donut like taste...VERY good however- they weren't greasy in the least, but not too "cakey", and believe it or not, they were even good at like 2am cold in my room that night! hahaha
Well, I'll stop to keep this more of a review for the hotel- just excited...we just got back! If you have ANY reservations, don't!! I can't understand the complaints people had about room size and noise... granted we were on the side facing Bienville St. but you really have NO business staying in the French Quarter ON Bourbon St. especially during Carnival if you are worried about people be loud and noisy....just saying ;-) haha To me, however, it seemed that the noise was almost shut out as soon as we'd get in the front door/lobby! Speaking of, the hotel was just immaculate and stunning! There were gorgeous tasteful Mardi Gras decorations all over, stunning floral arrangements, beautiful antiques and artwork...there is a small little coffee shop inside just off the lobby, as well as a great looking jazz club- we wanted to go there but were so busy and the one chance we had, there was a $15 cover (not sure what they would charge their own patrons) and we wanted to spend a little time at a lot of places- not one. There is a courtyard just off the lobby as well that is so amazing that it took us some time just to explore it and ALL of the gorgeous plants...orchids in the trees with roots hanging in the air, and tropical plants so perfect it was hard to believe they were real!! Had nice little tables with Umbrellas out there as well. We never did even look for the pool or the "inner" courtyard, and I need to look that up come to think of it, as the button on the elevator said floor 3 for the pool... Our room was MAYBE on the smaller side...but ONLY in comparison to the huge ones that are now the norm in big chain hotels. You must keep in mind, this is an OLD hotel in the Quarter- space is at a premium, yet we had a nice sized room with a King sized pillowtop super comfy bed (don't get me started on those pillows...;-) a huge TV with actual good picture, plenty of room to unpack, and a bathroom that had been updated with great taste! Granite, tile, the works! Even had two nice bathrobes on the back of the door! We stay at very nice hotels and we were thrilled!! Superbly clean!! It was really the perfect mix of old and new...

Anyway, just can't say enough! Thanks so much to all of the staff- we found everyone to be so nice...the ?bellman on the first night who helped us out of the van was full of advice and help and yet took off before we could even think to get a tip out for him- it wasn't like some places where they grab your stuff before asking then linger with their hands out... He was also there when we left later and hailed us a cab to head over to a formal dinner/dance at the WWII museum for Valentine's... and even though I'd been given a rose by the girl at the front dest at check-in, he asked us to hang on one minute and came running back to the cab with another rose for me...SO sweet! We never did see him again to thank him but all were so nice!! They will by the way, check to make sure you are a guest at night since many probably do wander in off the street in search of bathrooms, etc...so good security.
Have Fun..BOOK IT!!

Room Tip: Not sure if you can request- I tried as I was kind of worried due to the reviews, but if you are wor...
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  • Stayed February 2012, travelled as a couple
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3 Thank jellydiamond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Charlotte, NC
Level 4 Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 19 February 2012

The Royal Sonesta is an older yet renovated hotel in the heart of the French Quarter. The courtyard and pool area was a nice feature for this urban location. If you want to be in the French Quarter, then this is the place as it is right on Bourbon Street. While the rooms were renovated, you could hear a fair amount of noise between rooms and the hallway. I would certainly stay here again.

Room Tip: If you are seeking quiet, request a room overlooking the courtyard vs Bourbon St.
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  • Stayed December 2011, travelled with friends
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2 Thank CubbieBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia Beach
1 review
Reviewed 17 February 2012

Our stay at the Royal Sonesta was great as always. Great location and the staff is exceptional. And one can't find a more professional or friendly bar than Le Booze in the hotel lobby. Many thanks to Mike, Tommy, Matt, Patrick, Jerome and Amanda who are just outstanding and makes ours always a warm stay even if the weather doesn't exactly cooperate. And try the Tommy Gonger.

  • Stayed February 2012, travelled as a couple
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Thank Ken O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario, Canada
Level 3 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 February 2012

This was our first trip to New Orleans and the Royal Sonesta turned out to be a perfect choice. The location was fabulous and we had no issues with noise, it is New Orleans after all! We had a fourth floor courtyard room with a King sized bed overlooking the pool and it was a really nice, spacious, clean room. All the staff were very friendly and accomodating. Everyone seems to complain about the noise but next time we go we want to stay in a room with a balcony overlooking Bourbon Street because that is all part of the experience. If you are looking for quiet then I would suggest you rethink your destination because the Bourbon street area of New Orleans is all about the party. All in all a great trip and the hotel was a big part of that, we will be back!

Room Tip: Request a courtyard room overlooking the pool if you are a light sleeper.
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  • Stayed February 2012, travelled with friends
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Thank LynnandSteve13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zolfo Springs, Florida
Level 4 Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 February 2012

This hotel is a great hotel in the French Quarter. The service is excellent, the staff freindly and rooms are immaculate and beautifully appointed. However, be aware that it is in noisiest part of town. While our rooms were overlooking one of the side streets and not directly on Bourbon Street, the raucous noises from the streets below will still get your attention all hours of the night. The noise wasn't enough to keep us awake all night but it will rouse you from time to time. Once the party people begin to go to bed and the music beat wanes then the street sounds of the clean-up crews begin. The street washers and cleaners and the garbage trucks all intermingle with the delivery trucks to bother those that may be light sleepers. It is well worth the money and experience but get your full nights sleep prior to going there.

Room Tip: If your a light sleeper, get a room that does not have street exposure.
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  • Stayed February 2012, travelled as a couple
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Helpful?
Thank Gerald J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review, 28 February 2012
Gerald, it was a pleasure having you stay with us at the Royal Sonesta Hotel! Thank you so much for your feedback. We’re sorry that you felt you didn’t get enough rest during your stay, but please know that 80% of our guest rooms are NOT located on Bourbon or Conti Streets and instead face our quiet interior courtyards and poolside. Also, our R Club concierge levels on the 6th & 7th floor offers the ultimate in privacy and amenities for a good night sleep!
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Level 6 Contributor
337 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 9 February 2012

This is one of the best. Great location, right in the middle of it all. Just remember, it is Burbon Street, so it is going to be a little noisy. But that it part of the fun!

  • Stayed February 2012
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Helpful?
Thank Bob0409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review, 28 February 2012
Hi Bob! We really appreciate this feedback after your most recent stay with us at the Royal Sonesta Hotel. We’re very happy to know that our convenient location in the heart of the French Quarter made for an extremely fun visit to New Orleans. Also, if noise distracts any of our guests, please know that we have a majority of quiet interior rooms along with our R Club concierge level for private relaxation, and complimentary earplugs are available upon request at the front desk . Thanks again, and we look forward to your next visit, Bob!
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Placida, Florida
Level 4 Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 February 2012

Had a very pleasant 3 day stay. Excellent location. Asked for an upgrade when our room was noisy during a rain storm. They gave us a patio room which was several steps up. Would definitly stay again.

  • Stayed February 2012
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Helpful?
Thank fldee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review, 28 February 2012
Thank you for sharing your experience with us. We’re glad to help you escape the noisy rainstorm in one of our patio rooms and also thrilled to know that you’d “definitely stay here again!” Please come visit us again soon at the Royal Sonesta Hotel New Orleans.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Sonesta New Orleans

Property: Royal Sonesta New Orleans
Address: 300 Bourbon Street, New Orleans, LA 70130-2213
Phone Number:
Region: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in New Orleans
#14 Family Hotel in New Orleans
#25 Romantic Hotel in New Orleans
#27 Business Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Royal Sonesta New Orleans 4.5*
Number of rooms: 483
Official Description (provided by the hotel):
The Royal Sonesta New Orleans is the most Authentic French Quarter Experience located on world famous Bourbon Street, within steps of world-famous restaurants, antique shops, and premier tourist attractions. A landmark in New Orleans since 1969, its atmosphere reflects a strong European influence and Southern charm, with its elegant marbled lobby, tranquil fountains and sparkling chandeliers. The 483 room hotel including 36 suites features a secluded tropical courtyard, a beautifully landscaped outdoor pool, fitness center and five unique restaurants and lounges. ... more   less 
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Also Known As:
Sonesta Hotel New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta New Orleans
Royal Sonesta Hotel

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