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“Wonderful Trip”

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Royal Sonesta New Orleans
Ranked #29 of 163 Hotels in New Orleans
Certificate of Excellence
New Orleans
1 review
“Wonderful Trip”
Reviewed 9 May 2014

Great location! The price was right, the staff was friendly and accommodating. The Royal Sonesta on Bourbon Street allow our diverse group to mix business and recreation. I would defiantly come back for either another business meeting or with the family.

  • Stayed May 2014, travelled on business
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Review collected in partnership with Sonesta

Helpful?
Thank Matthew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review, 13 May 2014
Matthew, we are pleased to read that you had such a fun experience while here on recent business. Thank you for your comments and recommendation and please visit us again! If you are not already, we encourage you to join Sonesta’s Travel Pass Loyalty Program to earn points every time you stay Sonesta to use towards free stays and extra amenities.
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4,109 reviews from our community

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Rating summary
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,353)
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Dallas, Texas
Level 4 Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 May 2014

Beautiful hotel! Perfect location on Bourbon Street, you will never have to drive anywhere. I could see that it could be loud on the outer rooms on Bourbon street but we had an inner courtyard room by the pool that was perfect. Our room was clean, staff was friendly and helpful. The only thing that I will say is be prepared for a parking fee of $39.00 per day. The hotel taxes are a bit high as well. But if you can afford to be here in the first place, that should not be an issue! Enjoy! Also, the Jazz Bar in this hotel is one of the top places in NOLA to visit. The Desire Oyster Bar is also a must! They have awesome shrimp and grits, delish gumbo....

Room Tip: Inner courtyard rooms quiet. Walked on Bourbon Street, then rested quietly here.
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  • Stayed April 2014, travelled as a couple
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Helpful?
1 Thank Christy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review, 13 May 2014
Christy, thank you so much for choosing to stay with us at the Royal Sonesta Hotel and for taking the time to share this delightful feedback of the authentic New Orleans experience you had at our hotel. Living in Dallas we hope you have more opportunities to visit us in the future and try our sister property, the Royal Sonesta Houston!
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New Orleans
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 8 May 2014

Elegant small hotel .The Royal Sonesta has the charm and style of a Grand Hotel but with all the modern creature comforts. Perfect location on Bourbon Street for walking to great restaurants and shopping in the French Quarter.

  • Stayed May 2014, travelled as a couple
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Review collected in partnership with Sonesta

Helpful?
Thank Frederick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review, 13 May 2014
Frederick, reviews like this are exactly what we strive for! We are so pleased to read that you appreciate the Southern charm of our hotel in the heart of the exciting French Quarter and had fun exploring the world-renowned attractions all within walking distance from our front doors. Thank you for your comments and please come back again.
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Elkridge, Md
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 7 May 2014

Reasonable price for primo location, provided you don't mind the hot mess that is Bourbon Street at night. Inside the hotel, though, feels like a different world from what is just outside the doors. Rooms facing outside can maybe get some noise but we faced a side street so it was mostly quiet.

  • Stayed May 2014, travelled as a couple
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Review collected in partnership with Sonesta

Helpful?
Thank BMoreE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review, 13 May 2014
Thank you for staying with us at the Royal Sonesta New Orleans and taking the time to share this feedback of your experience. We are so glad that you found our interior to be a cool escape from the excitement outside and hope you will come back again soon.
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Nerja, Spain
Level 5 Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 7 May 2014

Right on the corner of Bourbon Street and in the middle of the fun. This is a splendid old hotel with some interesting features. We were asked if we wanted a quiet room or one overlooking the noisy street. We opted for quiet and were pleasantly surprised that it was possible, even in this location, to get away from the melee and catch a decent night's sleep. The room was big and well decorated and the bathroom clean, well supplied and roomy. What more do you want? We went for the music and to join the Mardi Gras celebrations. The hotel is brilliantly situated for clubs and restaurants with music and is right in the middle of the French quarter - so excellent for early morning strolls whilst all the late night revellers are still asleep.

  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank AvrilNerja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review, 13 May 2014
Thank you for choosing to stay with us at the Royal Sonesta Hotel this Mardi Gras season and sharing how pleased you were to experience a quiet room in the midst of all the excitement outside. Our central location in the French Quarter is very appealing to most who like the history, romance, night life and world-renowned attractions all within walking distance from our front door. During your next stay, we think you will like to visit Irvin Mayfield’s Jazz Playhouse in our lobby for live authentic jazz every night of the week!
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Los Angeles, California, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 May 2014

Once again I just got back from 9 nights at my "home away from home" post Jazz Fest 2014! I actually get a pain in my heart when I leave the Sonesta and the city of NOLA every time. Sonesta has best pool deck in the city with the best staff, all hard working, lovely people who I look forward to seeing every time I come down. The outdoor grill they set up pool side has the best food and Patrick and Tommy are out at the pool bar mixing up some great drinks! Malcolm and Jabari are there to greet you at the front door, Marcel will take care of you at the front desk, and all my boiiiis at the bell desk are awesome. Been coming for years, even the sweet gal who makes up the rooms on my floor remembered that I was usually in the same room for years, they had moved me down a few this past year, and she has said, Oh you are usually 6113 lady with a smile, I was cracking up! Love the Sonesta staff they are all fantastic, can't wait to get back down there for my annual Halloween trip! Royal Sonesta is FIRST CLASS ALL THE WAY BABY!

  • Stayed April 2014, travelled with friends
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Review collected in partnership with Sonesta

Helpful?
Thank Susie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review, 13 May 2014
Susie, your review means so much to us! You’re right, we have a dedicated and hardworking team who strive to treat each guest like extended family who’s coming back home. Thank you for recognizing those stand-out individuals who always go the extra mile for you. We greatly appreciate your comments and your loyalty to Sonesta. Thank you for choosing the Royal Sonesta again and again. We are excited to welcome you back in October!
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 May 2014

Not only the food was awful by the pool, with overprized "fries" and "margaritas" (these were pure ice), I left the room to have breakfast before check out and forgot a personal item in the room, a ring my husband gave me 14 years ago. I told them the item was there and they weren't even helpful, putiing me on hold all the time, terrible, terrible service. Always use the safe if your fate brings you to this hotel. I'd never stay here again. Hairs everywhere behind the nightstands, too.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank Adrianagc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colleen M, Manager at Royal Sonesta New Orleans, responded to this review, 14 May 2014
Adriana, we are very sorry that this was your impression of our property. Our team consistently strives to provide the ultimate in guest service to each and every guest. We take your comments very seriously. In attempt to regain your confidence in our hotel, please contact our Director of Hotel Operations to further discuss your experience. He can be reached by emailing kkelterborn@sonesta.com.
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Additional Information about Royal Sonesta New Orleans

Property: Royal Sonesta New Orleans
Address: 300 Bourbon Street, New Orleans, LA 70130-2213
Phone Number:
Region: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in New Orleans
#14 Family Hotel in New Orleans
#25 Romantic Hotel in New Orleans
#27 Business Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Royal Sonesta New Orleans 4.5*
Number of rooms: 483
Official Description (provided by the hotel):
The Royal Sonesta New Orleans is the most Authentic French Quarter Experience located on world famous Bourbon Street, within steps of world-famous restaurants, antique shops, and premier tourist attractions. A landmark in New Orleans since 1969, its atmosphere reflects a strong European influence and Southern charm, with its elegant marbled lobby, tranquil fountains and sparkling chandeliers. The 483 room hotel including 36 suites features a secluded tropical courtyard, a beautifully landscaped outdoor pool, fitness center and five unique restaurants and lounges. ... more   less 
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Also Known As:
Sonesta Hotel New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta New Orleans
Royal Sonesta Hotel

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