We were supposed to have stayed at the St. James Hotel for three nights but after the first night, we got on Priceline and got another hotel. We had reserved (and paid for) a King room and when we checked in, we were given a Queen room with a skylight that was broken, blinds that were broken, and one chair. The place was awful. So I went down to the desk and we were given another room. This had two chairs, a King sized bed, but run down. The light on the phone was blinking with a message and I followed the instructions to get the message so the light would stop flashing but it wouldn't allow me access. I called the front desk and after they made me feel like an incompetent idiot because I couldn't follow the instructions, they said they would send someone up. Well, they never did and we ended up covering up both phones with towels so that the blinking red lights didn't wake us up. After sleeping in the bed that night, I woke up with a backache due to the poor mattress. The last straw was trying to make coffee and the coffee pot was broken - the lid for the water reservoir had broken off. For $179 a night, I expected a bit more. We couldn't get out of there fast enough. The Royal Sonesta was superior in comparison (even without compariing them) and was $123 a night. Go Priceline !!!
- Official Description (provided by the hotel):
- As a 2014 Certificate of Excellence Winner, The St. James Hotel is one of New Orleans' finest luxury boutique hotels. New Orleans' Creole-Caribbean influence has never been more alive thanks to its recent restoration completed in 2013. Located in the Banks Arcade, a 19th century landmark once the center of the Caribbean sugar and coffee trade, each of our 86 guestrooms celebrates this intimate connection with elegant West Indies decor and complete with rooftop terraces and charming courtyards. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, Booking.com, TravelUp, Choice Hotels, Southall Travel, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your St. James Hotel, an Ascend Hotel Collection Member reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- St James New Orleans