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St. James Hotel, an Ascend Hotel Collection Member
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Reviews (1,249)
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1,141 - 1,146 of 1,249 reviews
Reviewed 17 July 2013

This was a great quite hotel within walking distance of almost anything you want to do in New Orleans. The Hospitality was impectable, upon arrival we were bumped up to a sweet because it was available and we were first time guests to the city. The concierge was very polite and helpful and pointed us in the right direction every step of the way. The room was great not huge but very quaint with good amenities. The bed was very comfortable and a very nice size TV. There was an office area as well as a back porch that of all things was the only disapointment (It was not well kept up) I will be staying here on my next stay to the great city.

  • Stayed: June 2013, travelled as a couple
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Thank Dan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded 4 September 2013

Golfingman72,

We are very happy to hear that your first visit to New Orleans was a success and we could be a part of it! I appreciate your feedback about the porch as we are currently renovating them. New Orleans and the St. James team await your return to our unique city!

Thanks!

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Reviewed 17 July 2013

My family and I stayed for a night in New Orleans and decided to choose the St. James. We got a really great rate and didn't expect to get amazing service, but we were wrong. Amy checked us in and she was very informative and our children loved her! At check out, Danielle was so funny, sweet, and made sure we enjoyed everything about our stay. These two ladies embody that southern hospitality that we have always heard of. The hotel was very close to the aquarium and the French Quarter, which was great for a family of four! The next time we are in New Orleans, the St. James will be our number one choice! To Amy and Danielle, keep up the wonderful work!

  • Stayed: July 2013
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Thank EmmC_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded 4 September 2013

EmmC_2,

The St. James family was ecstatic to receive your review! We do our best to provide southern hospitality everyday and it is wonderful to hear we are getting it right! Amy, Danielle and the rest of our staff can't wait for your next visit to NOLA!

Warm regards

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Reviewed 17 July 2013

My husband and I travel to New Orleans often, but the St. James is one hotel that we definitely adore. The location is perfect; only three blocks from the French Quarter and a short streetcar ride to the Garden District. The staff is phenomenal! Danielle, Amy, and Tori are the definition of southern hospitality! They were so knowledgeable of the area and gave us great recommendations on where to eat, drink, and where to enjoy a taste of the local perspective. The room was fantastic! We were upgraded to a suite at check-in, and it was definitely one of the highlights of our stay. Needless to say, we will definitely be staying here from now on and we will be telling all of our friends and family about the St. James!

  • Stayed: July 2013, travelled as a couple
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Thank jp1521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded 31 July 2013

Thank you for the glowing review! My staff will be delighted to know we gave you that touch of southern hospitality that we strive for everyday. We sincerely appreciate the recommendation to friends and family and can't wait to provide them with excellent customer service as well!

We hope to see you again soon!

Warm Regards,

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Reviewed 15 July 2013

The staff at this hotel. Was. amazing I really enjoyed myself Amy ross. And Dannelle were. Great they directed us to the best. Places to eat. And. party. I had a great experience a.nd I will return the people in this city really make you feel at home

  • Stayed: July 2013
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Thank mikebaby1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded 31 July 2013

We are so happy that you loved our city! Amy and Danielle were thrilled to hear that they enhanced your stay and we all look forward to your return!

Thanks!

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Reviewed 12 July 2013

We stayed in a blacony suite. It was so pretty. Like being in the house of a gnome. Slanted vaulted ceilings with exposed beams. French doors opened to our private balcony. A very large and extremely comfortable bed. Even modern ammenities like a large flat-screen (which we never turned on) a fridge and microwave.
Tori at the front desk was present and helpful throughout our stay. There were a couple maintenance issues concerning our air but was resolved quickly.
Central to everything; Riverwalk, casino, French Quarter, shopping.
Highly recommended

  • Stayed: July 2013, travelled as a couple
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Thank Desirae C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this reviewResponded 14 July 2013

Thank you for taking the time to write a review! I am pleased that you enjoyed our balcony suites. We adore them as well! I will be sure to share your review with Tori. It is great to know he was an asset throughout your stay!

Come visit us again soon!

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