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St. James Hotel, an Ascend Hotel Collection Member
Ranked #46 of 161 Hotels in New Orleans
Certificate of Excellence
Pueblo, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“october”
5 of 5 bubbles Reviewed 9 October 2013

James Stowe, Amy and Christine were wonderful and very helpful. very good location, walking distance to most areas we were interested in. would go back to this location. the room was quiet, breakfast was on time, and on one occasion, when we requested the service earlier, it was delivered on time. again, the staff took very good care of our entire party.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank slynnstr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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849 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (181)
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English first
Baton Rouge, Louisiana
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 7 October 2013

Like many others, I try to stay in a different hotel each time I go to new Orleans. I now have one that I will use as my go-to option. In terms of value and quality of the room, the St. James Hotel is a real gem. It's only two blocks away from Canal in the CBD, so walking anywhere is a breeze.

To avoid being redundant with all of the other positive reviews, I will add this one caveat to my review. This is my new go-to hotel IF I can book their king suite. The suite is fantastic, with a seperate living room, two 42 inch tv's, and REALLY comfortable furniture. It's really nice to be able to watch TV in the living area while the wife is taking a nap in the bedroom (or me watch football while she watches her own shows). I also wake up earlier, so it's nice to step out of the bedroom and have space to kick out. Also, the bedroom has a ceiling fan. This is a huge plus for me, as I need a fan on at night. Needless to say, I felt complety at home in the king suite.

Economically, the king (or queen) suite also makes perfect sense. Compare prices. You'll pay more for a regular cramped guestroom at the Marriot, Sheraton, Rennaisance, etc, or you can pay less, AND have a large suite all while being only a short walk away. It's really a no brainer.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 40Rouge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mayfield, Kentucky, United States
Level Contributor
107 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 1 October 2013

Each time we visit New Orleans, we try to stay at different hotels in different downtown areas. Generally we are pleased with our stay, but occasionally, we find a hotel that we love to suggest to our friends when they travel to NOLA. St. James Hotel is a true find. It is affordable, easily accessible, and charming in style and service. We walked to all the places around us with ease and even discovered a few new restaurants in the vicinity. From the bellmen who greet you as you drive up, to the polite and efficient front desk, to the cleaning staff, the hotel is a great place to stay. We had a corner room with three windows and loved it so much we recorded it for our next visit. Also, the Chophouse restaurant, which is attached to the hotel lobby, was always filled. We didn't have time to dine there this trip, but will definitely do so in the future. Even though this hotel is just a stone throw from the French Quarters, it is in a quiet area. Our sleep was never disturbed except for the average police sirens.

Room Tip: There are few room without windows. Make sure you avoid these rooms. The front desk was very accom...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank agranier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 29 September 2013

We planned to stay here months in advance, but didn't realize that the weekend we were staying was a Saints game weekend. A lot of people were in town, which we did not expect. Nonetheless, the service that we got from Danielle, Amy, James, and everyone was spectacular. I've never had such great service at any hotel before. The room could have been cleaned a little better, but all in all we had a good experience. Not too many complaints.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank prather6635
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario, Canada
Level Contributor
73 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 28 September 2013

I can't say enough about this hotel. We chose it because it was very affordable, but we were blown away by the hospitality of the concierge (James) and the front desk staff (Amy and Ashley). They took care of every request we made, helped us book attractions, and gave us great recommendations for restaurants. The hotel itself was very comfortable with a wonderful internal courtyard. We couldn't believe how close it was to everything we wanted to do in New Orleans, including Bourbon St, the Aquarium and the Riverboat dock. Highly recommend this hotel.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Randal P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 September 2013

Stayed here with the family in late September 2013. The service was superb. The women who man the front desk were always willing to go the extra mile for us. Our room was very nice, but the view out the windows was just a brick wall. The room was very quiet, except for the construction noise that started up at 7am each day outside in the alley below our room (a temporary problem, obviously). We would not hesitate to stay here again. By the way, the pool is REALLY tiny, but who has time for the pool in NOLA? The morning croissants were a treat, although each day our party of four received 2 croissants and 3 orange juices. The card used to request the morning breakfast had no spot to specify the number of people. No biggie, but a little odd.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BW_Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naples, Florida
Level Contributor
83 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 24 September 2013

Great location, very nice staff...
The breakfast delivered to the room was great...
The housekeepers need to pay more attention to details. The first day, we had no lotion, no TV guide, and one coffee. The next day I left a note and received lotion, and extra coffee, but no cups!!!!
The only other negative...the carpet is filthy. Bare feet not an option....

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dutchgirl57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about St. James Hotel, an Ascend Hotel Collection Member

Property: St. James Hotel, an Ascend Hotel Collection Member
Address: 330 Magazine St, New Orleans, LA 70130-2425
Phone Number:
Region: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#39 Romantic Hotel in New Orleans
#62 Business Hotel in New Orleans
#63 Family Hotel in New Orleans
Price Range (Based on Average Rates): ££
Hotel Class:3 star — St. James Hotel, an Ascend Hotel Collection Member 3*
Number of rooms: 84
Official Description (provided by the hotel):
As a 2014 Certificate of Excellence Winner, The St. James Hotel is one of New Orleans' finest luxury boutique hotels. New Orleans' Creole-Caribbean influence has never been more alive thanks to its recent restoration completed in 2013. Located in the Banks Arcade, a 19th century landmark once the center of the Caribbean sugar and coffee trade, each of our 86 guestrooms celebrates this intimate connection with elegant West Indies decor and complete with rooftop terraces and charming courtyards. ... more   less 
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Also Known As:
St James New Orleans

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