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Hyatt Place New Orleans/Convention Center
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Reviews (1,169)
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Show reviews that mention
All reviewsfrench quarterfree breakfastcruise terminaldirectly across the streetthe breakfast areawarehouse districtoutlet mallcorner roomhot breakfastwwii museumbreakfast staffthe river walkvalet parkingminute walkwithin walking distanceyogurtthird floor
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926 - 931 of 1,169 reviews
Reviewed 23 April 2014

I stayed at this hotel for 6 nights ,the location is great if you are going on a cruise and after May 2014 just a stone throw away from Riverwalk outlet mall, 10 min walk to Harrah casino and 20 min lazy stroll from FQ. great breakfast and service, no free parking though but the parking is right beside it, $32/valet but if you park on your own it is $20 for anything between 8-24 hours, they offer a $12/night for cruise ships.

Room Tip: I stayed in room 703 and it was quiet and I could see the bridge over the river.
  • Stayed: April 2014, travelled with family
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1  Thank tinajoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this reviewResponded 24 April 2014

Thank you so much for taking the time to review our hotel. I am absolutely delighted to hear that you enjoyed your recent stay at our hotel! We definitely agree that our location is perfect for visitors coming in town before and after their cruise. Thank you for choosing Hyatt Place New Orleans, and we will look forward to welcoming you back on your next trip to the Big Easy!

Sincerely,
Logan Melius
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2014

Stayed at the Hyatt Place Convention Center New Orleans prior to a Caribbean cruise. The hotel is very conveniently located near the cruise terminals, less than two blocks away and also within walking distance (5-15 minutes) of Jackson Square, the French Quarter, the WWII museum, Mardi Gras World, and the St. Charles street car line. The property is a standard Hyatt Place with nicely decorated rooms, a good breakfast buffet, and free wi-fi.

I'd have given it an Excellent rating except for two things. First, the rooms on the main street are a little noisy as it is on a busy road with lots of late night traffic and revelers. If possible, ask for a room on the sides or rear of the property. Second, we had some difficulty getting accurate information about accessing the cruise terminal (we wanted to walk) and ended up with three different answers. Eventually, we ended up taking a cab ride when we could have walked there in five minutes. To their credit, the property GM apologized, gave a reasonable explanation for the incorrect information we received, and offered appropriate compensation which was appreciated. Overall, I'd certainly stay there again but I'd ask for a side or rear room and I'd make sure to verify what the front desk staff tells me.

Room Tip: Rooms on the side or rear of the property are likely to be quieter than those facing the front (main road).
  • Stayed: April 2014, travelled with family
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Thank 5Psi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this reviewResponded 21 April 2014

Thank you so much for taking the time to review our hotel. We are so happy to hear that you enjoyed your recent stay with us. We definitely agree that we have a great location, especially for pre and post cruisers! Thank you so much for choosing the Hyatt Place New Orleans, and we will look forward to welcoming you back on your next trip to the Big Easy!

Sincerely,
Logan Melius
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2014 via mobile

This is an older building renovated into a very nice Hyatt Place. It is easy walking distance to the convention center and a long walk or short drive to the French Quarter and French market areas. Every staff member we interacted with were above and beyond! Shower worked well with good water pressure. The coffee bar was well stocked and makes great coffee. The room was large and well decorated as all Hyatt Place's have been for us. There are plenty of outlets for the modern traveler with several Chargers to plug in . Baby bedding is premium and super comfortable and we have a large easy to view tv. Very typical of Hyatt Place hotels and one of the main reasons we select these when we can . The only slight negative was internet access speed. It works its functional but a little on the slow side. Good breakfast area is large with a selection that was way better than most hotels even the other upscale brands such as Courtyard. And again the staff here we're just superb ! This Hyatt Place seems to do a much better job of selecting and training their employees that interface with customers. Every single one were differential compared to other hotels. There are three computers with large screens in the lobby that can be used to print boarding passes etc. Valet service was very prompt and always had our car waiting for us in less than 10 minutes Plus the guy that runs the valet service is one of the most friendly and helpful people on the staff!

We'll use this hotel anytime we are back in New Orleans.

Stayed: April 2014, travelled with friends
Thank Sailright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this reviewResponded 21 April 2014

Thank you so much for taking the time to review our hotel, your comments are very much appreciated. Your wonderful comments just made my day! Our entire staff really does work hard to make sure all of our guests have a wonderful stay, and it is such a delight to hear that it is something you noticed. I will definitely be sharing your comments with the rest of our team, and we will look forward to welcoming you back on your next trip to the Big Easy!

Sincerely,
Logan Melius
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

We were very pleased with Hyatt Place. The location was a walkable distance away from the French Quarter, the staff was wonderful, security card to rooms was great and the breakfast was the best! BIG variety and GREAT food!

Room Tip: We liked where we were on the 2nd floor. Very quiet.
  • Stayed: April 2014, travelled as a couple
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1  Thank DMWhitson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this reviewResponded 21 April 2014

Thank you so much for taking the time to review our hotel, your comments are very much appreciated. I am absolutely thrilled to hear that you enjoyed your recent stay with us! I will be sure to share your wonderful comments with the rest of our team, and we will look forward to welcoming you back on your next trip to the Big Easy!

Sincerely,
Logan Melius
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2014

Simple but large lobby with a small coffee shop as several computers available for guests.
Rooms are nice and modern and will easely fit 4 people providing you book two double beds .
Small gym with modern fitness equipement available .
Brakfeast can be stressfull as if you come late you mind have an issue with finding food or atleast finding choice of food . We tryd breakfast early around 7 am and once wtound 9 am the difference was very obvious .Cleaning staff at breakfast is not very active and with the few tables available you might have a hard time finding a free table if you do not remove dirty used plates your self.
Hotel location is fine just opposite convention ctre and very close to french quarter.
We enjoyed our stay and personally i find this hotel - a few cosmetic details wich i am sure can be corected a very good hotel for the price we payd.

  • Stayed: April 2014, travelled with family
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    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank Charles W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_Place-NOLA, Guest Relations Manager at Hyatt Place New Orleans/Convention Center, responded to this reviewResponded 21 April 2014

Thank you so much for taking the time to review our hotel, your comments are very much appreciated. I am so happy to hear that you enjoyed your stay with us! I will definitely be sharing your comments about breakfast with the rest of our team. We try our best to make your entire stay as stress-free as possible, and we will surely check on this to prevent it from happening in the future. We will look forward to welcoming you back on your next trip to New Orleans!

Sincerely,
Logan Melius
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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