My friends and I spent one night at this hotel on our way to Livingstone. It's in a very good location, easy to get to by road and by boat and was perfect for our needs. Our rooms were clean, comfortable and functional but a little overpriced even after we had negotiated the rate desite this large hotel being virtually empty.
We stayed in the hotel that evening and ate pinchos, wings etc with our beers. The staff were very friendly and helpful and all was good when we retired to our rooms but................
at 6:45 the following morning we were rudely awakened when workmen started bashing around in the corridor ceiling immediately outside our rooms and despite a call to reception requesting them to cease activities until around 9:00a.m. the work and the noise continued. The corridor outside our rooms was a complete mess and the workmen continued to bang, crash, shout and sing with total disregard to any hotel guests. At breakfast we asked to meet the hotel manager and eventually we were visited at our table by someone from the accounts department who explained to us that they were working on the ceiling, hence the noise and mess. No one could answer the BIG question i.e. despite this large hotel standing almost empty why did they choose to put us in three rooms that were directly at the point where workers would be starting their noisy and messy activities at 6:45 a.m.? Such a shame that an otherwise perfectly good hotel can be spoilt by such blatant disregard to their guests enjoyment. The place needs a change of management.
- Official Description (provided by the hotel):
- Mansion del Rio Hotel is the biggest on the shores of rio dulce, Izabal. Priviledge location between rio dulce and the biggest lake of Guatemala, Lake Izabal. Has all needed services to make your stay unforgetable on the guatemalan caribbean. You will experience natural adventure as you have never done before, we guarantee you. Rio dulce is a unvaluable and beautiful destination to see. Come and Enjoy! ... more less
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- Also Known As:
- Mansion Del Rio Hotel Izabal
- Mansion Del Rio Izabal
- Hotel Mansion Del Rio Guatemala/Izabal, Rio Dulce