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“Could be so much better” 3 of 5 bubbles
Review of State Game Lodge

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State Game Lodge
Ranked #6 of 17 Hotels in Custer
Bristol, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Could be so much better”
3 of 5 bubbles Reviewed 14 October 2013

Firstly we have to say the location is great and the buildings wonderful in general. The first impression given by the front desk staff (with one notable exception) was poor. OK we arrived a little before official check in but others were being allocated rooms. We were made to feel very uncomfortable about asking for our room and were told in no uncertain terms that it was not ready. Fair enough but this attitude continued over the next 2 hours and beyond the "guaranteed" check in time. One receptionist did try her best to speed up our room but was continually over-ruled by her colleague. We tried to get lunch whilst we were waiting but there were several coach parties in the restaurant which was absolutely filled to capacity. Fortunately a friendly guide told us we could get the same food in the bar which was empty - a good tip for others. We stayed in the Creekside Cabin which is over the road from the main hotel. The bedrooms are smaller than we imagined and the whole cabin is a bit too "old world" and could do with a makeover but was fine in general for a family without being exceptional. We ate breakfast and dinner in the dining room as there are few options nearby and the food was again fine without being anything to write home about.

Custer State Park itself is wonderful and this hotel could be so much better with a little effort from management.

  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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412 reviews from our community

Traveller rating
    150
    143
    74
    30
    15
See reviews for
146
167
9
4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Raleigh, North Carolina
Level Contributor
122 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 7 October 2013

We had visited Custer State Park a few times (maybe one of best state parks period) and we wanted to be there during the annual buffalo roundup. I reserved a cabin several months in advance #7 as it turned out. Nice accomodations, very secluded yet within walking distance of main lodge and the art/craft festival area.

Room Tip: For isolation choose cabin #7
See more room tips
  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank julywest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prescott, Arizona
Level Contributor
162 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 6 October 2013

We really wanted to stay there while visiting Custer State Park during the Buffalo Roundup. When we arrived, it had turned cool and rainy. Unfortunately the heat in our corner room did not work, nor did the TV, and we decided to leave and ask for our money back. At first they wanted to keep part of our money, but I said no. Jennifer was gracious and refunded our full advance payment.
I think this would be a nice place to stay under different circumstances.

Stayed September 2013, travelled as a couple
Helpful?
1 Thank PaulL227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holmesville, Ohio
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 27 September 2013

Room was nice , large & clean , front desk service was mediocre , cleaning cart was left outside our door for evening , told front desk & it was still there when we returned from dinner, laundry area was dirty & unkept . Dinner was Great at the Lodge

Room Tip: Ask for a Creekside room , upstairs if you want a deck , down rooms have a patio
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  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Rod S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 26 September 2013

We have dined at the Game Lodge twice now, and both times the food was excellent. Classy but not over the top. While we dined, the buffalo herd gathered on the lawn outside the lodge providing an exciting after dinner treat. I would definitely recommend this.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Garyonwheels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 22 September 2013

This was a nice place to stay while visiting Custer State Park and the surrounding area attractions such as Mt. Rushmore, The Crazy Horse Monument and the Jewel Caves. We rented a cabin which is a short walk from the main Game Lodge, where there are hotel rooms to rent. Our cabin had two bedrooms, one bathroom and kitchen. The cabin has all of the utensils you would need for cooking. All you really need to bring is food. The cabin is air-conditioned but we were comfortable leaving the windows open at night. We ate one evening at the Game Lodge which has a nice menue with elk and bison on the fare. There is a full bar and two beatuiful fireplaces in the Lodge. Many of the fixtures in the Lodge Lobby are Tiffany pieces. The cabins are a short walk from the Coolidge General Store, where you can purchase just about anything from T-Shirts to beer and milk. There is nothing luxurous about the cabin. It was clean and pleasent to be there.

  • Stayed September 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Bob Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 19 September 2013

We booked a Creekside King room and was not disappointed. The room was very large, with a sofa, and two comfortable chairs besides a king size bed. Very clean and quite. Would come back again. Had dinner at the State Game Lodge dinning room and the meal was fantastic. I had the Buffalo fillet minion and I t was to dye for. Custer State Park in SD is a wonderful place to visit.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Missy3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about State Game Lodge

Property: State Game Lodge
Address: 13389 Us Highway 16A, Custer, SD 57730
Region: United States > South Dakota > Custer
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #6 of 17 Hotels in Custer
Hotel Class:3 star — State Game Lodge 3*
Number of rooms: 101
Official Description (provided by the hotel):
Located in Custer State Park, this family accommodation once served as housing for the state's game keepers. ... more   less 
Also Known As:
State Game Hotel Custer
State Game Resort

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