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“Very deceiving”

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Playa Venao Hotel Resort
Ranked #4 of 7 Hotels in Pedasi
Certificate of Excellence
Durango, Colorado
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Very deceiving”
1 of 5 bubbles Reviewed 24 January 2013

Not much to chose from, ended up here. Place had nice beds, AC worked well and the water was hot although there was no water for the first five hours we were there as the pipes were being worked on. The place is obviously under construction $200 a night is a bit steep for an unfinished "resort". Ants were everywhere in the room especially at night.
Very disappointed by the service. We had no bath towels, shampoo or soap. There were only table lamps in the room and after the light bulb blew out we went to complain. They tried to offer us an "upgraded" room not really any difference just closer to the pool. Although we complained we never received bath towels, soaps, or a working light bulb! The pool was clean but the hot tub was really cold maybe they shouldn't call it a hot tub.
Also it was implied that we could use our credit card for the stay, the machine was sitting on the desk when we checked in, when we went to pay we were told they didn't accept credit cards and the machine had been moved back out of sight.
We really felt as if we had been taken advantage of. Charged a high season rate for low quality service. The restaurant had little to no choices and seemed extremely high priced, the wine tasted like it had sat in the sun and spoiled even after a fresh bottle was opened.
Venao is a great beach for surfing and enjoying the day but I wouldn't recommend staying the night.

Room Tip: You can hear everything through the walls in the cabins
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PiperandLoki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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119 reviews from our community

Traveller rating
    66
    29
    16
    5
    3
See reviews for
54
34
2
3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Los Angeles, California
2 reviews
5 of 5 bubbles Reviewed 24 January 2013

We took our two young boys over winter break to this hotel paradise... It exceeded our expectations... The boys swam in the kid friendly pools, ran around through the open grounds of the hotel , played at the beach, and ate the amazing food. We were all mesmerized by the breathtaking sunsets each night and appreciated the hotel amenities. We stayed 12 nights in their two bedroom tiki huts and were really impressed with the cleanliness and support from staff. We are planning on going back next year. It was one of those vacations we want to repeat every year!!!
Leslye P

Room Tip: Tiki huts are the way to go... They are individual so u have such privacy! I heard suites are beauti...
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leslye P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
los angeles
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 January 2013

I stayed at the Playa Venao Resort with my husband for 6 nights in the month of December. Even though neither of us are surfers, and we don't have kids yet, we still really enjoyed ourselves.

Right away the staff was warm and greeted us kindly. They made us feel like we were the only ones there and took the time to check us in and make sure we had everything we needed! They were very accommodating.

Our room was beautiful and spacious as well as clean and modernized.... just like a resort should be.

One item I have to highlight is the food! It was exquisite! Not only was it 5 star dining in term of quality ingredients, but it was all fresh healthy food and served beautifully! And it was very well priced especially for the quality.

Other than our rooms and food being fantastic, I cant begin to explain the beauty of the views!!!! They are truly remarkable. From the infinity pool, to the complete view of the surfers bay and sound of the ocean, I enjoyed just sitting there and taking it all in.

This place was completely family friendly. I found out they have Yoga on the beach in the mornings, hiking close by, and local bars.

I would highly recommend this resort if you are going to the Pedasi or Playa Venao area. There is nothing like it in this location and its money well spent!

Room Tip: Al the rooms are great but I would highly recommend the bungalows that face the infinity pool.
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shirry d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
5 of 5 bubbles Reviewed 7 December 2012

A dream trip at a dream location, staying in this dream-hotel.. where you wake up in the morning to a most magnificant view of the ocean, having gourmet food served to you at all times of the day and receiving a superb service from the staff. Yes, I'm coming again next Dec...

Room Tip: rooms facing the most beautiful pool you've ever seen...
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eric a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Playa Venao Hotel Resort

Property: Playa Venao Hotel Resort
Address: Playa Venao, Pedasi 0749, Panama
Region: Panama > Los Santos Province > Pedasi
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Pedasi
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Playa Venao Hotel Resort 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Playa Venao Hotel Resort is a new hotel, which is uniquely located on one of the most beautiful beach fronts in Panama. Playa Venao Bay stretches over two and a half miles of beautifully exquisite shoreline, which is surrounded by rich and natural wildlife, and rolling hillsides. Here you will be able to enjoy luxurious service and amenities such as an infinity pool, gym, spa, and other activities exclusive to the hotel. Playa Venao Hotel Resort offers the best service, accommodation and cuisine in the Azuero Peninsula and various non-stop stimulation activities or endless relaxation, depending on your pleasure. ... more   less 
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