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“Good food at afordable prices.”

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Hunguest Hotel Heiligenblut
Ranked #11 of 15 Restaurants in Heiligenblut
Cuisines: Austrian, European
Restaurant details
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Good food at afordable prices.”
4 of 5 bubbles Reviewed 2 July 2011

They do NOT only have a buffet. They have an excellent ala carte menu (just ask for it) with prices between 8-20euros. Staff was nice. Overall a good place with kind staff. I would definitely recommend this place - again just ask for the menu as the buffet is 30 euro per person (which is quit expensive for Austria).

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Chdu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 reviews from our community

Visitor rating
    5
    3
    1
    2
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Pennsylvania
Level Contributor
57 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
“A ripoff buffet of bad food”
2 of 5 bubbles Reviewed 16 June 2011

Hotel Heiligenblut offers only a buffet that has a mix of Austrian and I believe American cuisine. The fact that no prices are posted anywhere should let you know what you're in for - a E22/person bill, not including drinks.

For that price you would expect good food at least, and things did start with a decent soup. Following that, however, we noticed that all of the food we got was cold and they were running out of several items despite it being relatively early (7 pm). They eventually replaced one tray with a full one, and even that wasn't very warm. Even warm the food would have been just okay, with most of the meat fairly dried out and the desserts having obviously sat out way too long.

We complained to the waiter, who said he would talk to someone. Another waiter came up and asked how things were and we complained again, and he said he would return. Then a guy in a suit, perhaps the manager, asked how things were in passing and thinking our situation was being addressed we said fine. Well it turns out he was the manager, and when the other waiter found him all he kept saying was "Well I asked how things were and you said fine" as if that in any way excuses cold, bland food at a ridiculous price. Ultimately they did not charge us for one our four buffets, which is the only reason I gave two stars instead of one.

One other issue we had was that we were travelling with an infant and we asked if they had a changing table. They scrambled some and then rather than admitting they did not so we could just change him elsewhere they led us to what turned out to be the hotel laundry room!

Don't waste your money here!

  • Visited May 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank joelestra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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