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“Horrible experince”

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Hotel Bischofsmutze
Ranked #4 of 13 Hotels in Filzmoos
Certificate of Excellence
Reviewed 10 January 2013

Apart for overrated room (200 euro per night) service and treatment were horrible. When I told them that my child was sick and that here is chance that we could go back home lady at the front desk (she told me later that she's manager) told me that we have to pay for the rest of week and that is not her concern. I told her that we already payed reservation 300 euro and she can keep that if we leave, she didn't want to hear it. It was absolutely horrible experience and they treated us as we were lower class... I travel a lot but I never witnessed anything even close to that. I wouldn't return there even if they would pay me.

Room Tip: Always take room facing street
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  • Stayed: January 2013, travelled with family
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3  Thank MIANOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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22 - 28 of 70 reviews

Reviewed 22 January 2012

Great and friendly staff, run by a fa,ily who are always present, good food and central location in the village

  • Stayed: January 2012, travelled with friends
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1  Thank Andreas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2012

We stayed Over the new year . Village is beautiful. Hotel nice although not quite 4 stars . Excellent food and plentiful , friendly staff , nice rooms .
Would definitely stay again

  • Stayed: January 2012
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1  Thank sharonO186525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2011

We have just returned from a very pleasant coach holiday where we spent Christmas in this hotel. The hotel is located in the centre of this very pretty village. I don't know what it looks like there in the summer but it is a magical scene at this time of year. It is situated very near the church which starts ringing its bells usually at 6am so take some ear plugs. Also the snow ploughs start clearing snow very early in the morning. I think this is a good 3 star hotel but not a 4 star. The staff gave us a lovely welcome, were very friendly and attentive, the rooms were good, clean, warm, the shower excellent and we had a lovely view from our third floor balcony. We could not get any English channels on our TV but found on channel 1 we had good 1970-80's music which we recognised and thoroughly enjoyed. As far as we know there was not really a lounge but the bar area and dining room were pleasant and nicely decorated for Christmas. On the whole the food was good but we found the wine was very expensive - we paid 24 euros for a Reisling. There was a lovely wood carving of the nativity scene just in front of our hotel and on Christmas Eve there was a children's carol service in the church and then the village folk and tourists watched the arrival of Father Christmas infront of the nativity scene where carols were played, sparklers were lit, the children enjoyed playing in the snow and it was a lovely atmosphere. Just as well as the Christmas entertainment in the hotel was poor. On Christmas Eve there was a problem with the meal and we had a couple playing their instruments who did not smile, looked miserable and played music we did not know - we went to bed early that night as it was too icy and cold outside. On Christmas Day we were treated to a good turkey lunch and a nice evening meal but there was no entertainment in the evenings either on Christmas Day or Boxing Day We left early the following morning to start our coach journey with our excellent driver back to Germany where we stayed overnight and then the following day returned to England.

Room Tip: We had a good room on the 3rd floor which had a lovely view overlooking the church and you could als...
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  • Stayed: December 2011, travelled with friends
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Thank Margaret2A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2008

super service , owned and run by friendly helpful family,


wonderful village, good walks/rambles, mainly a winter holiday resort, peaceful in summer, with a good number of cafes and a couple of bars.


stayed 1 week,early september 2008.

recently refurbished, everything in room looks new, overlooking local churc.h


outside terraces catch the sun, a good place for a cuppa and cake.


be warned you will be woken by church bells at 6a.m. if you have a room at front, but so what, just roll over and go back to sleep if you need longer in bed, you will be woken again at 8a.m.
at least you will not miss breakfast.

good quality breakfast, ask for free packed lunch while at breakfast.



had no problems with signing for drinks,


we had free use of wanderbus that connects the village to surrounding hamlets and villages through out the day, walk one way and bus back or be really lazy use bus both ways.


sister hotel is 3 mins away *hanneshof*, FREE USE OF HEATED INDOOR POOL, temp 28*c while we were there it was open 7a.m.-7p.m.



good bakery with cafe and outside terrace on main road near ADEG SHOP.


supermarket ADEG, ABOUT 4 MINS AWAY sells everything, also makes sarnies to order, dont drink so cannot comment on beer or wine, but it sold plenty.

bottled water is very cheap at supermarket, if you want still water look for the word ohne on the label .

lots of clearly marked / colour coded footpaths ranging from very easy to a good work out. the sign posts indicate the time to cover the walk, they are pretty accurate even for beginners.

tourist info across road from hotel and 2 banks within 2 mins both with cash machines.

weather can change quickly, take waterproof coat just in case.

  • Stayed: September 2008, travelled with family
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1  Thank northerngran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2008

We booked an Inghams holiday through Last Minute.com.
The Hotel far exceeded expectations particularly in the light of previous reviews.
The staff and service provided was both courteous and friendly throughout. We asked and were given a south facing room (no.203) which was large, bright and clean, and contained possibly the best bathroom we have experienced.
Food was excellent on all counts and served in a bright dining room with a dramatic view of the Bischofsmutz (Bishop's Mitre) mountain.
Plusses included free packed lunches, free access to the indoor pool of the Hanneshof Hotel (towel provided), and free travel on the local Wanderbus which is essential to get you up into the mountains for the start of some fantastic walks( not available at all hotels including the top rated Unterhof ).
Only downside was the very loud ringing of the church bells at 6am deliberately to wake all the village!
Filzmoos is a beautiful village in a dramatic setting with friendly locals some of whom dress in local costume at weekends.
All in all, the village and the hotel are great places to experience true Austrian hospitality and we will certainly return to both.

  • Stayed: August 2008, travelled as a couple
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1  Thank malmike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2008

Excellent hotel! Overlooking the village square - the rooms are beautiful and really large. The food was excellent and the staff were lovely. Could not fault it. The village is an excellent base for walking in the summer and there is plenty to do and see.

  • Stayed: August 2008, travelled as a couple
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1  Thank MaryctElgin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Bischofsmutze

Address: Filzmoos 30, Filzmoos 5532, Austria
Region: Austria > Austrian Alps > Salzburg Region > Filzmoos
Amenities:
Bar / Lounge Restaurant Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Filzmoos
#4 Luxury Hotel in Filzmoos
Price Range: £112 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Bischofsmutze 4*
Number of rooms: 44
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Also Known As:
Bischofsmutze Hotel Filzmoos

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