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“Excellent family holiday”

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Hotel Bischofsmutze
Ranked #3 of 13 Hotels in Filzmoos
Certificate of Excellence
Reviewed 22 February 2013

We just returned from a great long weekend escape to Filzmoos. We have 3 kids ages 8-14 and the room arrangement was perfect for us, two rooms with a hallway in between which had an external door we could lock, keeping the two room doors open - perfect. We were in the newer wing of the hotel and had a lovely balcony. The beds were very comfortable. The new pool and relaxation suite are superb! The food is family style gourmet, and there was plenty of it. The smoke was disappointing but that was only in the bar area so it could easily be avoided. Only thing missing is a fireplace. We are a beginning/intermediate ski family and tried cross country, tobaggan run (which was fun and we should have done more of), there were hardly any lines, which was very nice (and we were there during one of the busiest weeks of the year). I would definitely go again.

  • Stayed: February 2013, travelled with family
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2  Thank goingplaces1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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18 - 24 of 70 reviews

Reviewed 12 February 2013

Stayed at the Bischofsmutze in Jan 2013 for a week. I am amazed at some of the negatives reported on this site. Hotel is excellent, food very good, staff very friendly and helpful. To go to Filzmoos and then complain about limited skiing is a bit much. Surely any sensible person checks out the nature and type of runs of a ski resort before going there. Filzmoos is very clearly in the Inghams brochure set out as a resort suited to beginners and intermediates not for Black run specialists . If you cannot be bothered to do your research you have only
yourself to blame. In any event there are frequent ski buses to Flachau and other resorts offering more challenging runs.

Agree with the comments regarding smoking in the bar - come on Austria the majority of the population do not want to smell like dirty ashtrays and have carcinogenic fumes blown over us.
Would I go back yes but having been going for the last 7 years so may look for something different next year

  • Stayed: January 2013, travelled with friends
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2  Thank Peter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2013 via mobile

We stayed at this hotel last ski season. The hotel was of a high standard and we found the staff very helpful. We had read the reviews and were concerned about the treatment that we were going to receive. However the manager was really pleasant and could not do more for us.

However the skiing was very very tame and we were mislead when booking. Both my partner and I are advanced skiers and there were not enough runs.

We travelled with inghams which was our first time. They were professional however there were no excursions and not even a guided ski which was really dissappointing as such we may not use them again. This for use was a really let down.

The food at the hotel was of a high standard and they had a nice bar which was busy. So I would recommend this hotel from our stay there.

  • Stayed: March 2012
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Thank Skitrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2013

This is our third year at the Bischofmutze on a skiing holiday. Previously with Inghams but this year we booked independently to save a few pounds and enjoy a more flexible stay of 15 nights. We like this time of year in mid January because we get the added bonus of a hot-air balloon festival. On clear days the skies are filled with dozens of colourful balloons drifting across the snow covered mountains around Filzmoos.
In the summer of 2012 the Bischofmutze doubled its room capacity with a whole new extension, swimming pool and wellness suite. This has dramatically improved the facilities on the hotel site. We no longer have to go next door to the sister hotel Hanneshof for a free swim. The new pool is state-of-the art stainless steel with high pressure jacuzzis and a spacious lounging area. Hundreds of sparkling LEDs give the ceiling a star quality and the walls are beautifully painted with murals. The new wellness suite has numerous variations on saunas and steam rooms, plus an infrared two-person booth that heats away the muscle aches after a day skiing. If that's not enough two rest lounges allow you to read, rest or snooze in warm comfort in your bath robe or naked. If you are a bit shy about nakedness then the wellness areas may not be for you. Many of the Brits do keep their swimsuits on but frankly it looks bit silly when everyone else is walking around starkers!
We are here on half-board. The food in Austria is exceptional and the Bischofmutze maintains the standard. I cannot agree with the previous reviewer who claimed "scant" four course evening menus. We never leave the table less than full and pleased with the range and quality of food offered. The wine is pricey. Starting at E22 for a local red which would be around E5 in the nearby supermarket. But then hotel wine prices are seldom cheap.
Breakfast is all that you could want to fill you for a day of physical activity. If that's not enough there are free cakes from 3pm til 5pm each day. You have to pay for tea.
Other reviewers have commented on the smoking policy in Austrian hotels and bars. For us Brits it's a real shock to walk into a smokey building and I'm afraid that this hotel suffers from that. This is especially noticable after enjoying the fresh Alpine air of the ski slopes. We find it uncomfortable to sit in the bar/lounge area in the evening because of the cigarette and cigar smoke. The sooner that Austria joins the rest of the EU in banning smoking in all public areas the better. Sorry smokers!
Filzmoos is a small typically traditional Alpine village with pretty timber houses and hotels. Skiing is ideal for learners and intermediates with just about enough ski area to keep us happy for our 15 days. There's not a lot of nightlife except for the Happy Filzmoos music bar where the bright young things and ski instructors down their Jagermeisters in quantity. For us oldies who are always exhausted after a day on the slopes the picture-perfect scene of a snow covered village sparkling with light is enough.

Stayed: January 2013, travelled as a couple
2  Thank KeithPyke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2013

Apart for overrated room (200 euro per night) service and treatment were horrible. When I told them that my child was sick and that here is chance that we could go back home lady at the front desk (she told me later that she's manager) told me that we have to pay for the rest of week and that is not her concern. I told her that we already payed reservation 300 euro and she can keep that if we leave, she didn't want to hear it. It was absolutely horrible experience and they treated us as we were lower class... I travel a lot but I never witnessed anything even close to that. I wouldn't return there even if they would pay me.

Room Tip: Always take room facing street
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  • Stayed: January 2013, travelled with family
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3  Thank MIANOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2012

Great and friendly staff, run by a fa,ily who are always present, good food and central location in the village

  • Stayed: January 2012, travelled with friends
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1  Thank Andreas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2012

We stayed Over the new year . Village is beautiful. Hotel nice although not quite 4 stars . Excellent food and plentiful , friendly staff , nice rooms .
Would definitely stay again

  • Stayed: January 2012
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1  Thank sharonO186525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Bischofsmutze

Address: Filzmoos 30, Filzmoos 5532, Austria
Region: Austria > Austrian Alps > Salzburg Region > Filzmoos
Amenities:
Bar / Lounge Restaurant Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Filzmoos
#3 Spa Hotel in Filzmoos
Price Range: £108 - £238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Bischofsmutze 4*
Number of rooms: 44
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Also Known As:
Bischofsmutze Hotel Filzmoos

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