We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“It's the best hotel to stay in Austria”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Active by Leitner's
Ranked #7 of 30 Hotels in Kaprun
Certificate of Excellence
Reviewed 16 March 2010

The service at Leitner's was really good. Their spa is awesome, the breakfast and cake servings outstanding and included to the price and staff members are friendly. The location is also really good, especially for skiing kiztsteinhorn glacier, which offers better skiing than kaprun itself. I would recommend this hotel for everyone!

  • Stayed: February 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Hyysis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (162)
Traveller rating
Traveller type
Time of year
Language

38 - 44 of 162 reviews

Reviewed 16 March 2010

I participated at the austrian freeski open and Active by Leitner's was the riders hotel. We spent 4 nights over there. This is a super nice hotel, delicious breakfast and dinner. Perfect atmosphere for the riders. The owners even prepared tables, interviews and other stuff together with the austrian open team, for us. So we had nothing to do, just chill and concentrate on the competition. Hope to be there next year again :)

  • Stayed: February 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank PaddyGra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2010

We have recently come back from the 4-days stay in Active by Leitner's hotel and have mixed impression about the quality of the hotel and value for money. Generally we expected more from this hotel. We booked a standard double room expecting modern, stylish room but got classical room closer to 3 stars hotel rooms. The heating in the room was not functioning well so the room was cold in the morning. We appreciated free high speed internet access in the room but we would appreciate wireless access even more.
The dinner is served in a nearby old farm restaurant which is charming but the way to the restaurant is not paved so it can get very slippery when is snowing. The food was tasty and nicely decorated but in our opinion the portions were too small. The main course is limited to 2 choices which didn't bother us but might be a problem for more demanding guests. We would appreciate if the dinner would be served until 10:00 PM instead of 09:00 PM.
The lobby, bar, breakfast area and spa zone are very nice, except the relax zone close to saunas which should be decorated as other relax zones in the SPA. We had problems with booking the massages since only one masseur was working which was insufficient. The quality of the massage was not at the expected level.
Generally, the hotel has a potential and with some adjustments and re-decoration of standard rooms could be excellent small hotel.

  • Stayed: March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Baska_CRO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2009

There is enough to mention for this review to go on for couple of pages. To start with, lets just say that waiting for a main course at dinner takes THREE HOURS, which is then described by the owner of the hotel as Austrian Culture. Our friends didnt have heating in their room for a couple of days, to which they were advised by the owner Rosemary, to go to sauna and warm themselves up there. Let alone her knowledge of English and willingness to help. We felt like there is just no one we can complain to for all the problems at that place.

So if you want your kids to be left hungry at dinner and having no one to speak to about the problems that you encounter, be their guest. In my opinion it was unacceptable.

AD

  • Stayed: January 2009, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank ADS_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2008

Modern stylish hotel, very clean and comfortable. Hotel owners very caring and extremely welcoming, always prepared to help and advise- even prepared ice packs for an injured knee. Many personal touches eg daily weather reports and messages of welcome on breakfast table. Half board option excellent value for money, dinner taken in adjacent restaurant offering plenty of choice- very willing to cater for special diets. Have just been on return visit with 6 friends who all have same opinions of this hotel.

  • Stayed: February 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank yates58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2007

We booked this hotel after seeing it listed in Special Places to Stay and it exceeded our expectations. Our apartment was immaculate, cosy and relaxing. The breakfast buffet was delicious. But best of all was the attention to detail and customer service from all the staff and especially Rosemary Leitner, the owner.

We kept her pretty busy with requests for information and activities to be booked for us and she was marvellously helpful and efficient. All her recommendations were spot on too.

The only weakness is that to take full advantage of the half board offer, you need to eat like a horse, which is not great for the waistline!

We would definitely stay there again.

Stayed: August 2007
Thank BJLLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago
Google Translation

Room Tip: Es gibt 6 Zimmertypen, auch gegen Strahlen geschützt.
See more room tips
  • Stayed: September 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Daniel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ActiveKaprun, Inhaber at Active by Leitner's, responded to this reviewResponded 3 weeks ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kaprun hotels
1.4 mi away
Tauern Spa Kaprun
Tauern Spa Kaprun
#1 of 30 in Kaprun
648 reviews
0.7 mi away
Das Alpenhaus Kaprun
Das Alpenhaus Kaprun
#3 of 30 in Kaprun
315 reviews
0.8 mi away
Hotel Sonnblick
Hotel Sonnblick
#5 of 30 in Kaprun
256 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Alpen Wellness Hotel Barbarahof
0.3 mi away
Der Kapruner Hof
Der Kapruner Hof
#2 of 30 in Kaprun
159 reviews
0.3 mi away
Das Falkenstein
Das Falkenstein
#11 of 30 in Kaprun
85 reviews
Show Prices
Show Prices
Show Prices

Been to Active by Leitner's? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Active by Leitner's

Address: Kitzsteinhornstrasse 10, Kaprun 5710, Austria
Region: Austria > Austrian Alps > Salzburg Region > Kaprun
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Kaprun
#5 Spa Hotel in Kaprun
#7 Luxury Hotel in Kaprun
#7 Romantic Hotel in Kaprun
Price Range: £163 - £279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Active by Leitner's 4*
Number of rooms: 58
Official Description (provided by the hotel):
Life and Style in the here and now! Brandnew Style Hotel & SPA at the Kitzsteinhorn in Kaprun - Zell am See. Dine & Lounge, Spa & Balance, Sports & Coaching and all this in a unique atmosphere. We will move you! #activebyleitners ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, TripOnline SA, Expedia, Booking.com, Travel Republic (UK), Ebookers, Cancelon, Evoline ltd and 5viajes2012 S.L. so you can book your Active by Leitner's reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Active By Leitners Kaprun

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing