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“more effort needed”
Review of Pension Bergheil

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Pension Bergheil
Ranked #30 of 46 Kaprun B&B and Inns
Reviewed 13 March 2012

Just got back from a brilliant snowboarding holiday in Kaprun the sun was out and the sky's were blue, the snow conditions were excellent,fresh powder everyday.The mountain is a bit of a pain to get to on the bus and two gondolas to get up to the main area but its worth the effort.Plenty of off piste,2 snowboard parks and half pipe.

The only let down to the holiday was the hotel Pension Bergheil.It was a cheap deal 350 pounds each, flights, bed and breakfast,3 adults sharing a room.the showering facilities were inadequate.the shower was over the bath but you could not stand up in the bath because the ceiling was to low so you had to sit in the bath and shower yourself down! that's if there was enough hot water,at peak times you had to wait 30 minutes for the water to warm up.Now if your out on the mountain snowboarding allday when you get back you expect the basics that you can get a hot shower!!! We asked the Hotel reception if there was a problem with the hot water?We were informed you have to wait 30 minutes for it to warm up.
The other problem was the Breakfast which did say Continental but im afraid was very minimal! The Hotels in a good position in the village and the rooms are nice its just a shame that a few basic essentials let it down.

Tea and coffee making facilities in the room would also be a bonus!

  • Stayed: March 2012, travelled with friends
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Review collected in partnership with Thomas Cook
5  Thank warlordo8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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18 - 24 of 28 reviews

Reviewed 28 February 2012

Myself and two friends stayed here on a weeks boarding holiday with Neilson. Kaprun itself was lovely, and good boarding! We enjoyed the kitzsteinhorn more than Zell Am See, but may be because Zell was totally packed the day we went (something to do with lent), and we spent most of our holiday in the park.
The pension was great. Located a few metres from the rental place, and a couple more from the bus stops for the free ski bus.
The best thing about this place was the guy who ran it! He was genuinely the nicest man I have ever met. Very friendly and eager to cater to any of your needs. He did the breakfast and reception, and I dont think I have met anyone more genuinely nice than him! My only regret about this place is I didn't find out his name so I could give him a shout out on here!

We had a triple room that had a double bed (but was basically two single matresses with two seperate duvets) with a single bed, as well as a sofa and plenty of floor space. The room came with a fridge, tv, plenty of storage, and a bath with shower, and a shared balcony.

As it was B+B, we had breakfast each morning which ran from 7-9, but for those departing early on the last day he was more than happy to provide it then too. There were fresh rolls, bread to toast, jams, spreads, cheese, ham, butter, fruit, cereals...a large selection of teas and coffee was provided. We filled up enough to go without lunch on the mountain.
Food in the evening was easy to come across, with Kaprun being packed full of restaurants. We did this holiday on a budget, and food in the evening was completely reasonabley priced. I reccomend Kitcsh and Bitter for a fantastic meal and atmosphere!

Overall fantastic holiday, fantastic accommodation and fantastic food! Thanks Neilson!

  • Stayed: February 2012, travelled with friends
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Review collected in partnership with Thomas Cook
4  Thank flooige
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2012

I really enjoyed my skiing week at the Bergheil. The place was comfortable, friendly, (the earlier review on this aspect could be a misunderstanding of the culture, I think), and well appointed.

The Hotel was well appointed and well serviced and my room also serviced well with personal touches, breakfast was substantial, The boot room had warmed heaters, information on ski areas and conditions excellent.

Proximity to both the buses around Kaprun ski areas and to Zell and the Glacier just outside Kaprun is great for skiers, who have mobility issues and damage their ski boots by walking in them: so this is a great drawcard.

I suppose that one area where the room could be improved would be around comfort: putting new towels in the room would be my top improvement as something that could be done quickly, cheaply and easily. The towels used now are 'tired' in terms of both softness to touch and appearance. Improvements through a firmer mattress, the lighting and electric points could also be made with a more significant investment.

This last is really criticism for criticism's sake, though: given the level of quality for price Pension Bergheil is top of the tree. Highly recommended.

  • Stayed: February 2012, travelled solo
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3  Thank RCCR_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2011

Very basic accommodation. No tea/coffee facility. The pension was in great location but not the friendliest of staff. Breakfast was not great. Restaurant just across the road was very reasonably priced with friendly staff and good selection. Sauna had to be booked and was small.

  • Stayed: March 2011, travelled as a couple
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2  Thank angelusbt20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2011

We have just come back from our skiing holiday in Kaprun. Pension Bergheil had all we needed. It's a lovely, typical Austrian style guesthouse, 5-minute walk to the centre of Kaprun, 1-minute walk to the nearest restaurant, 1-minute walk to ski-hire and 2 minute walk to the bus stop. Our room was on the top floor with a beautiful view of the glacier. There was enough space for the two of us. But actually we didn't spend that much time in anyway. Everyday after a lovely breakfast we took the 8am free ski-bus and didn't come back till 4 or 5pm. There is a sauna on request if you like.
The family who runs the place was really friendly and helpful, spoke fluent English and even managed to make breakfast for us at 5.30am on our departure day.
We would definitely love to come back one day.

  • Stayed: February 2011, travelled as a couple
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3  Thank Adela_Srot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2009

I felt obliged to write a review for the pension on our return, as we enjoyed such a relaxing stay.

The pension is excellently located, very close to the nursery slopes for a potter on your first morning, and relaxing five minute walk to the village centre which we enjoyed in the late afternoon and again in the evening for dinner. The pension is on the glacier side of the village, with bus stops immediately outside taking you to the glacier, the Maiskogel and Zell am See. The room was basic, and the bathroom looked like my grandma had tiled it, however it was spotlessly clean, cleaned daily and very quiet. Breakfast was the usual bread, cheese and ham, natural yogurt, jams, cereals however they were nicely presented and we enjoyed watching the glacier webcam as we decided what to do for the day! The staff were lovely and helpful. All in all it felt like we were staying in a friend's house and popping out for a days skiing each day. It was excellent value and a great base for our stay in Kaprun. The restaurants were reasonably price despite our major concerns about the euro, we had mains each night for £8-10, so we were pleased with our decision to stay in a B&B.

  • Stayed: March 2009, travelled as a couple
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3  Thank P222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2008

We booked this place through a ski package deal. We stayed a week and thought it was a great little place to stay. It was clean and quiet. It was in a great location. Close to the bus stops to get to Kitzsteinhorn and Zell am See. The managers were lovely. Breakfast was basic, but enough to get you going for a big day on the slopes. We really enjoyed our stay!

  • Stayed: February 2008, travelled as a couple
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2  Thank aimes66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pension Bergheil

Address: Hauserdorfstrasse 469, Kaprun 5710, Austria
Region: Austria > Austrian Alps > Salzburg Region > Kaprun
Amenities:
Free Parking
Hotel Style:
Ranked #30 of 46 B&Bs / Inns in Kaprun
Price Range: £48 - £77 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pension Bergheil 3*
Number of rooms: 59
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Also Known As:
Pension Bergheil Hotel Kaprun

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