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“best value for money on any trip ever”
Review of Gutshof Zillertal

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Gutshof Zillertal
Ranked #9 of 38 Hotels in Mayrhofen
Certificate of Excellence
Halifax, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“best value for money on any trip ever”
Reviewed 2 March 2014

We've been to Germany 3 times, France twice, caribbean 7 times but was super impressed with an all inclusive deal this hotel offered. We were on our way to Oktoberfest when I noticed a 7 day all inclusive at this hotel. We were there Sept 20-27 2013. Deal included a car rental, all meals, hotel and a fabulous countryside. Meals were excellent, rooms clean and comfortable and the deal included $75 mini bar credit. The coffee was best anywhere and food plentiful, staff were great but English only prevalent with front desk staff. The beauty of driving around was worth the price. We visited the ski hills, gondolas and had beer on several outdoor patios throughout the week which had picturesque views. There was a credit towards spa services which we were disappointed not to have had time to use. Weather was nice enough to eat on their patio several times. We are from Eastern Canada and their mountains made the Canadian Rockies look like a drab landscape. Will keep our eye open for another deal at this excellent place and country.

Room Tip: try to make sure you have a room on backside of the hotel, as we had kind of a side view and the rea...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank dave s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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288 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Stavanger, Norway
Level Contributor
189 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 19 February 2014

I find it difficult to understand how some reviewers can complain about bad service. We experienced the opposite. From the first mail and until our last day we experienced nothing but incredible service from the nice staff. Everyone there made us feel very welcome. One day we were invited out for dinner, the staff were worried about us! Wonderful!
The food was also very good, great breakfast and great dinner. Even the afternoon snack was super.
As a complimentary we got some free massages in the beautiful spa and anti aging clinic plus free minibar. That was a great touch and was very welcome.
The pool was used almost every day and was simply perfect.
The only little thing we could complain about would be the beds. They seemed a bit cheap and were not very comfortable, especially the pillows were cheap.
Otherwise this is a perfect hotel!

  • Stayed February 2014, travelled with friends
    • Value
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Helpful?
3 Thank Jostein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 January 2014

Booked the hotel on a deal, so definitely value for money, but wouldn't pay full price. The room and facilities were excellent, but the service was almost non-existent. The food was not of the standard we expected, it was like a remnant from the 1970s.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jenny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rijeka
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 January 2014

Stayed in December 2013 with my husband. The hotel the service and the food was very good. Rooms are spacious. We came thanks to special offer, but if paid the full price I would find the hotel a bit overpriced. Suggestion 4 star hotel should have unlimited Free WiFi.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank svet019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockingham, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 January 2014

The hotel, the staff, the service and especially the food was absolutely fantastic. This was our second stay at the hotel and this time we enjoyed New Year’s Eve there and we will be doing it again. The New Year’s Eve dinner, prizes, party and the Fire Works the hotel put on for all the guests was exceptional. We took our teenage daughter and she still misses the hotel and talks about it. The massages, rooms, pool, shuttle service and the friendliness and local knowledge of the staff is exactly what guests want when they go on holiday. Did we get value for money.......absolutely. It is always about customer service and that was available in abundance.
Oh and the Skiing and Tobogganing is spectacular.

Room Tip: I have stayed in a family room and a Romantic room and can not fault either of them.
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  • Stayed January 2014, travelled with family
    • Value
    • Location
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Helpful?
4 Thank Neil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 January 2014

wow! Gutshof is amazing! The lady at reception (Pamela) is beautiful, inside and out! Very clean rooms and the sauna (or spa area) was such a blessing after a long day of walking to town and playing in the snow (went in december). The food was great and there was a huge selection of freshly baked bread everyday. The diner was 5-6 courses, with delicious desserts. I would definately go back in a heart beat to this magical place! I fell in love!

Room Tip: Choose a room facing the mountains or valley. The hotel has a new modern section and a more traditio...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dreamer390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 January 2014

My overall impression from this hotel is the message: “adjust to our hotel rules” vs. “we server our guests” as I would expect.

1.”-“ Staff in general is not friendly, especially the Maser Lady serving in the restaurant. She was never smiling when taking orders and I felt that I owe to her when making food orders or asking for 5 o’clock tea with desert Ala carte. There were no ala carte deserts and I felt that she was saying – “There is lunch and dinner, come at time to get what you want”.

2. “-“ Room cleaning is executed only before lunch. I didn’t feel well and had to stay in the room in the morning for several days. These days my room was not cleaned because I was there in the morning and after lunch they simple do not do cleaning.

3. “+”. I liked a lot their Christmas present – a mug with Gutshof name. The tea infusion is absolutely fantastic!!!

4. “neutral” Location. The hotel is located far from the cable car station, but that’s not a problem. They provide cars in the morning to get there and one can use Ski Bus on the way back. The bus stop is 200 meters away from hotel – this distance you would need to walk back.

5. “+” Ski & ski boots storage is great. The boots are dry each morning, although to improve it they can consider to allocate spaces for each room number.

6. "+" Excellent swimming pool area.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Maria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gutshof Zillertal

Property: Gutshof Zillertal
Address: Stillupklamm 826, Mayrhofen 6290, Austria
Region: Austria > Austrian Alps > Tirol > Mayrhofen
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Mayrhofen
#8 Spa Hotel in Mayrhofen
#8 Luxury Hotel in Mayrhofen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Gutshof Zillertal 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
Gutshof Zillertal Hotel Mayrhofen

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