Location is great if you want to be close to the Penken lift (and not much further from the Ahorn) but we actually got the bus several times from directly outside the hotel to the train station to travel the short distance to Zell am Zillertel and Karltonberg which are great ski areas. We'd visited Mayhofen before so knew the Ice Bar in the hotel could get loud but some nights you could hear people partying till 4am from the bedrooms and we weren't facing the street. My major problem with the hotel is really just a matter of personal preference, it's clean etc but the lounge is like an airport lounge (bright/1980's style with little atmosphere - you wouldn't know you were in an alpine town) with some seriously blingy/bad crystal lighting going on and the waiter service is pretty poor. Some waiting staff worked really hard (literally ran between tables to keep up with the amount of people that needed to be served). One waiter saw us go to our table and although he wasn't doing anything didn't approach us for our food or even our drinks order. In the end we caught someone elses attention. By the Wednesday it had become a little facical and a family opposite us had obviously lodged a formal complaint for similar reasons. We stayed early on in the season so I think a lot of it was to do with staff training (lack of) earky in the season and allocation of their duties (not all waiters can serve alcohol and only some can process the bill) but for the final two nights we decided to eat out rather than go through the uncomfortable process of dinner at the Strass! Wouldn't return or recommend this hotel which is a shame because the food really was very good.
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- Also Known As:
- Sporthotel Strass Hotel Mayrhofen