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“Very good hotel, with the best possible service!”

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ALL INCLUSIVE Hotel DIE SONNE
Certificate of Excellence
Reviewed 11 January 2014

We stayed here for 4 nights with Christmas, the service was even better then expected, nog only at the bar, sauna and restaurant, but also with all the extra's. You don't even have to leave the hotel to service your skies, or buy your ski passes.

  • Stayed: December 2013
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Thank Bob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (316)
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81 - 87 of 316 reviews

Reviewed 10 January 2014

We've just returned from a brilliant ski holiday at Hotel Sonne - we were there with our 12 year old son and another family.

Every single staff member was friendly, welcoming, warm and super efficient - thank you all.

Facilities at the hotel were superb - pool and spa area for families, with a separate spa/relaxation area for adults only - the perfect way to unwind at the end of a hard day's skiing.

The food was simply amazing, really loved it. I think the children's menu could have had a little bit more variety, but no major complaints here. And we were there on an all-inclusive basis, which was fab.

I had been a little worried about the location of the hotel (not close to lifts, and the slope down to the hotel was closed the week we were there) but the taxi shuttle provided by the hotel was incredibly efficient - taking you to all ski lifts in the mornings and picking you up in the evenings - no hanging around at all. So if this is a concern for you - don't worry, it's absolutely not a problem.

The bedrooms were always clean and comfortable - sometimes the door banging of other guests was a bit noisy :(

We had a fantastic time, and highly recommend Hotel Sonne. Thank you very much for a very happy, memorable holiday :)

  • Stayed: December 2013, travelled with family
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Thank Stregapuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2014

We had a very good skiing week and Hotel Sonne has very good staff who are friendly and helpful. Brano and his colleague transfer and pick you up from all ski lifts within minutes - great shuttle service. We had very good food and all drinks are included in the weekly fee. The New Year party was very well organised and good fun. Some of the new rooms could need better sound proofing as there are many kids around and it can get noisy.

  • Stayed: January 2014, travelled with family
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1  Thank Salzburger67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2013

Room lovely nothing to complain about, reception area fine. Staff friendly. Not tried food yet. But we are in an ajoining room and I can here the guests in the room next door breath, the dog in the corridor bark and am very cross. As this is the first year we have stopped going to kids hotels to get away from kids noises with our teenager, but am in a room next to 2 small kids and they are not being quiet. My room at the kids hotel was quieter. You cannot have a four star hotel with no insulation in the doors so you hear everything. The parents are not even talking loudly and you can here them.

  • Stayed: December 2013, travelled with family
    • Rooms
2  Thank VTP2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2013 via mobile

We (a couple in their 30s with a 2 year old toddler plus grandparents) had a lovely, relaxing stay at Hotel Sonne in Saalbach in July 2013. I rate the place very highly for any active family looking for somewhere to stay in this part or Austria. Why?

1) beautiful hotel. It is clearly a historical building that has enjoyed its location at the foot of the mountains for a while, and entering the lobby area with the open fire makes you feel welcome from the very start. However, this classic 'gemütlichkeit' combined with the contemporary, newly renovated room interiors brings an aesthetically pleasing atmosphere to the place. For a little extra €€€ we upgraded to a corner suite and we were very impressed with the quality of the finish, both in the living/bedroom area as well as the bathroom; the grandparents were equally happy with their double room.

2) food is tasty. The hotel offers an alternate buffet and served dinner to guests, and although we were slightly worried (food in Germany and Austria *tend* to be on the salty side) in the end that was unnecessary. The chef tries to make most of the local ingredients. The only disappointment was the kids' buffet, which mainly consisted of some kind of carbs. I guess my son is in the absolute minority of kids who like fish and vegetables, but still it would've been nice to have had some other options than chips and cheesy pasta.

TIP! If you like fish, cross the little creek and walk along the water for about 5 mins towards Saalbach town and stop by the trout farm. They not only allow you to fish your own out of their pond, but prepare them freshly for you. The magic sauce inside the trout is to die for, and the trout itself was one of the best I've ever had on the grill!!!

3) location. For those who want to be right in the town centre, it isn't for you. It is about 15mins walk. But there are many walking options directly from the hotel (just ask staff) and from any room you look right onto the mountains as you're in the valley.

4) perfect for kids. The hotel run a wonderful kids programme, which includes a trip up the slopes on one of the kiddy friendlu lifts and a hike down. The hotel grounds are equipped with a garden and an outdoor playground as well as a small but nice indoor pool. I believe they are in the process of building an outdoor pool, but have mixed feelings about it as it isn't warm enough for outdoor swimming most of the year and it'll be at the expense of their big grassy playing field where I saw boys enjoy ballgames until dusk. Really lovely to have this outdoor space that is shielded from the nearby road and is therefore safe. I guess the hotel owners are a young couple with a small boy themselves so they will hopefully continue running the place with families in mind!

5) wellness and spa. Now, my husband and I have been to many spas across the world... And we like a variety of styles. But it is no exaggeration that this hotel has one of the most tasteful spas we've ever been to. It is situated on the upper floor of a side building, and is entirely made out of wood and decorated with natural materials such as stone and antlers. There are 3/4 saunas and steam rooms and the relaxation room has waterbeds with an ipad. It isn't huge, but has everything you need.

There is a hidden Kneipp garden at the back of the building where one can walk through and on various stones and waters of different temperatures, which is meant to be good for blood circulation and general wellbeing. Definitely worth having a look!

All in all, a very pleasant, relaxing holiday venue for anyone looking to get away from the more urban parts of the world!

Stayed: July 2013, travelled with family
2  Thank mrsdelpiero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2013

My family and I stayed for 10 days in June and could not have been happier with our choice. We did have high expectations based on Tripadvisors reviews. You cannot choose wrong when choosing Hotel Sonne. All employees take great pride in making you feel special, starting from arriving the hotel until you check out. Reception, waiters, kitchen and cleaning.... All do their outmost to insure you have best vacation possible. Lets just say, if you do not end up getting just that it will not be because of Hotel Sonne and staff. Not only the hotel deserves high praises but also the "Sonnenhaus" where you can relax while choosing between different types of wellness. Only thing missing is an outdoor pool but this is already on the drawing board so we hope its ready for when we return in 2014. Naturally this is only an issue in the summertime. That said, if you have never thought about the alps in the summer..... Start doing so :-)

Room Tip: Go for the Kohlmais type rooms.
  • Stayed: June 2013, travelled with family
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1  Thank BjornJacobsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2013

We stayed here for one week 16 to 23MAR13. My parents and my wife and me enjoyed the skiing week we passed here a lot. After residing in the Zillertal for many consecutive years we thought it would be time for a change. With my parents coming to an age where skiing becomes less of a sport but rather a relaxing part of week's holiday we were looking for a more blue/light-red area. Saalbach-Hinterglemm Leogang is just perfect for that. Wide pistes that are not crowded and one can easily cover 30 to 40km in a day. Several mountain restaurants where you can have a perfect meal, not only the catines.
One comment sometimes heard on the skicircus.at area is that some of the elevators are not of the latest generation but don't let that put you of, they are more than comfortable enough. Most elevators are perfectly run and even have seat heating. An advise that I would have for the region is to keep on preparing the lower central slopes in the afternoon with their Pistenbullies, especially in the warmer part of the season.
The hotel you ask? Ah yes, almost forgot.
I would advise you to book directly as the hotel reception does know their hotel best (of course). They can then take your requests into account. And they will. What kind of pillows, blankets, room type etc.
We booked a 4* hotel and we got something that felt like a 4*superior. Every meal was delicious, most things made fresh in the hotel eg. croissants, bread etc. The eggs in the morning are top class, made bespoke for you. The breakfast buffet made me go back 3-4 times. At noon we ate on the mountain. At 16.00 you van have some soup and some snacks for free. In the evening it is every night something different on the menu. We enjoyed everything, the four of us.
I read somewhere in the comments that the owners are somewhat arrogant; this is complete nonsense. What you see are 2 young successful good-looking people with 2 young children, working very hard to continuously improve their hotel and their family at the same time, one can only respect that. Personally, I enjoyed every contact with them. They are abundantly present. I wish them the best of luck.
The service of the reception is perfect; the girls always have a beautiful smile (yes, I am a man), always willing to help. No question we had (and we had some) was left unattended.
The ski room downstairs has heated lockers that open with your room card. Everyone his own place to put the skies, no change of stealing them perfect.
The hotel is not perfectly situated, 10 minutes walking distance from the ski lifts. How do they solve this? 2 Vans continuously travel between the hotel and the lifts. You can stop skiing at any time anywhere in Saalsbach or Hinterglemm and call them after which they will pick you up. We never had to wait longer than 10 minutes, which with a Weiss Bier in the hand is more than ok. I would advise the small après ski place at the bottom of the Kohlmais bahn, you can even ask them to call the hotel for you to ask for a pick up. Just perfect, there is no better experience.
The wellness is perfect, we enjoyed it daily, and next year they will enlarge the swimming pool area as well.
I think that tripadvisor etc brings a lot of stress to many hotel owners; but not to these guys as this is the best forum to congratulate them for the wonderful job they are doing and reward them with 5*****! Well done and thank you.
We will back!

Room Tip: I would definitely go for the new type of rooms. When you book directly you can ask for them. The tr...
  • Stayed: March 2013, travelled with family
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1  Thank Rico_Antwerp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ALL INCLUSIVE Hotel DIE SONNE

Address: Altachweg 334, Saalbach-Hinterglemm 5753, Austria
Region: Austria > Austrian Alps > Salzburg Region > Saalbach-Hinterglemm
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in Saalbach-Hinterglemm
#3 Luxury Hotel in Saalbach-Hinterglemm
#3 Best Value Hotel in Saalbach-Hinterglemm
#3 Ski-In / Ski-Out Hotel in Saalbach-Hinterglemm
#5 Family Hotel in Saalbach-Hinterglemm
#10 Romantic Hotel in Saalbach-Hinterglemm
Price Range: £149 - £242 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — ALL INCLUSIVE Hotel DIE SONNE 4.5*
Number of rooms: 55
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Also Known As:
Sonne Hotel Saalbach

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