After a great week in Austria staying at two other hotels without any problems we arrived at the Gasthof Hotel Fürberg early and therefore decided to walk the 30 minutes to St Gilgen as it was too early to check in. It was a hot day and when we returned and collected the bags from the car we were looking forward to checking into our room and getting a cold drink. We were then told that we didn't actually have a room because the booking hadn't been confirmed and the hotel was fully booked. I produced my expedia letter clearly stating that it was a confirmed booking and that I did not need to contact anybody to confirm anything further but was told the room had been given to somebody else and no rooms were available. The hotel was very busy with a wedding and it is possible they had given the room to a guest of that wedding. So there we were, in another country, hot and tired and being told that the room we had booked and received a confirmation email for had been given away and there was nothing that could or would be done. This was our honeymoon and the rest of the day was spent finding alternative accomodation elsewhere, thank you Gasthof Hotel Fürberg for ruining what would have been a fantastic week.
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- Also Known As:
- Gasthof Furberg Sankt Gilgen