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“Good but could be so much better”
Review of Gartenhotel Daxer

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Gartenhotel Daxer
Ranked #6 of 43 Hotels in Zell am See
Certificate of Excellence
Guildford, United Kingdom
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good but could be so much better”
Reviewed 28 January 2013

We stayed at Daxer for a weeks Ski in January 2013 for my sisters 30th. The trip itself was brilliant, however the overwhelming feeling of the hotel is that of complacency. It could do a lot more to make it 5 star rating as opposed to 3.

To concentrate on the positives;
1)The location is great in terms of proximity to the lifts. Once you get your ski boots on in the boot room on the ground floor of the hotel it is an relatively effortless 2 minute walk to any one of 3 gondolas. This is in contrast to other ski resorts where the walk to the lifts is more effort than the skiing itself.
2) The rooms and private bathroom are clean and more than adequate size for a couple.
3) The breakfast buffet is a great start to the day. There is anything you could want for breakfast/ really good hot and cold options and really tasty coffee.
4) The majority of the staff are very friendly and helpful.
5) Affiliation with a quiet ski hire shop next door meant getting any gear you needed was really easy, and I think they gave a discount.

I don't like dwelling on negatives however there were a number of things I feel could be improved with Hotel Daxer to fulfill its potential. There is nothing particularly bad about the hotel, but it should do more to make the guests spend more time in the bars and restaurants. The hotel has its own apres ski bar which is a good addition, however the bar rarely had any atmosphere. Although it may have been a quiet week in the resort , the hotel was at capacity and the lack of an alternative recognizable Apres bar at the foot of the Smitten lift and no other social area should mean that the bar was full. Ultimately, by the end of the week I got the impression Daxer didn't want its guests to spend too much time in the bar as they wanted to get them in and out of the restaurant quickly so the kitchen could close and the staff could go home.

Another negative was ordering your evening meal at breakfast. Although this isn't a massive issue it is difficult to decide what to eat 12 hours before you eat it. The meals themselves were average but the excellent salad bar made up for this.

Another slight gripe was that you had to be seated for the evening meal by 8 o'clock or the kitchen would close, this was restrictive if you did have a few drinks straight off the slope, and we missed our meal one night because of this.

The early meal would not have been a problem if the hotel offered a bar area with some atmosphere after dinner. Once the kitchen closed you essentially had to leave the restaurant. Although you could have supposedly stayed and ordered some drinks at your table you got the impression that the staff wanted to close and head home, there was no music and most of the lights went out. This was frustrating as it meant you had to head into Zell am See town (20 minute walk) for any evening entertainment. This is where I describe the hotel as complacent. They should make more effort to keep guests in the bar area and ultimately spending money. All it would have taken was some music to create an atmosphere where people want to socialize. As it happens a few great nights were had in the village but you would hope that a hotel sleeping over 100 guests would want to have a bar that stays open later than 2030 where people can have a bit of a crack in.

Overall I would recommend the hotel as a good value functional base for your skiing trip in the beautiful resort of Zell Am See. However don't expect any of your best memories from your trip to happen in the hotel as they don't appear to want you to.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Will W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
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English first
London
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 January 2013

After reading some of the bad reviews on here before my holiday, I was extremely worried about staying in this hotel. However we experienced none of the issues that people mentioned on here. The staff were friendly to us, especially the female staff. Everything was spotlessly clean, the food was nice and there was always enough. The hotel is a 2 minute walk from the main ski lift and the ski hire is in the building next door. Its about a 20 minute pleasant walk in to town where there are ski shops, bars and cafes. We walked back from town to the hotel on our first night, but I recommend you get a taxi or bus!! The sauna, steam room and swimming pool were lovely and we enjoyed relaxing in there after a day on the slopes. Some people were naked in there, but many people wore their swim suits/bikinis - so you can choose whether or not you want to be naked! :)
Would definitely go back to this hotel again :)

Room Tip: We stayed in room 107 which was on ground 0. I would recommend the rooms on the same side as room 10...
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enschede, The Netherlands
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 January 2013

We went to Daxer 2 weeks ago and it was great. The owners and staff are always kind and enthousiastic. You can ask them anything, they will do everything for you.
The rooms are large, warm and always clean, it is a 1 minute walk to the ski slopes and the food is great, there is plenty to choose from.
And last but not least, the apres ski hut is so much fun.
The weather wasn't that great that week, but we had a wonderfull time

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Willemieke N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhondda, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 January 2013

After reading some other reviews about the staff at this hotel being rude, meals being poor standard and towels not being changed I have to say that this did nt happen during the week we stayed at the Daxer. We all enjoyed our stay at this hotel we picked it because it was close to the gondola and reasonably priced.

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Dally-Gas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hengelo, The Netherlands
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 January 2013

It was a very nice hotel!! Breakfast and diner were good. The owner and his personnel are very polite. The rooms are big enough and the bathroom was clean and good. The distance to the many ski lopes is about 200 metres, so it isn't that far. I will come back in march!!

I've got a great vacation!!

Room Tip: Sunny side!!
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  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mark0es
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hengelo, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 January 2013

The first time I went to Daxer was 10 years ago. Last week was our 10th anniversary. Everytime we come at Daxer, it feels like home, I love it!
Michael and Conny, the hotel owners, are so friendly! And so is the staff. The service is fabulous.
The rooms are very good, it doesn't mather on which side you stay, there is always a nice view.. They clean the rooms every day, you get new towels every day.
Breakfast is in a buffet form, so you can choose whatever you want.
At dinner, the starters are also in buffet form, for the main course you can choose out of 4 courses and there is always a desert. Sounds good to me!

The hotel has a swimmingpool, sauna area, pooltable, skihut, enough to enjoy yourself.
It is also a plus that the hotel is near the skislopes, it's a 2 minute walk, so that's perfect.

I've already booked a long weekend in March with my friends, so I will go there again this year!

I would really recommend it to everyone to stay at Daxer, you will enjoy it!

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marleen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pulborough, United Kingdom
Level 5 Contributor
86 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 20 January 2013

We booked this hotel through Crystal ski because it claimed to serve organic food. We found on the first night this was not the case, and since our return have found that their website has been altered to reflect this, although Crystal's hasn't, yet. The rep finally told us the meat and bread were organic, but the manager never confirmed this, neither did he provide the organic jam and apple juice which he told the rep he was going to.
We had a leak in the bathroom, (which was fixed 3 days later), but the staff should have spotted this before we checked in. Also you can't get a cup of tea or coffee after 21:59 and you have to have a shower before 17:00 or all the hot water has gone.
On the plus side the hotel is clean and warm and most of the staff are friendly and helpful. The pool and the spa area are reasonable for a hotel of this size.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kevin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gartenhotel Daxer

Property: Gartenhotel Daxer
Address: Georg-Rendl-Strasse 8, Zell am See 5700, Austria
Region: Austria > Austrian Alps > Salzburg Region > Zell am See
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#1 Best Value Hotel in Zell am See
#7 Family Hotel in Zell am See
#8 Romantic Hotel in Zell am See
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Gartenhotel Daxer 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Gartenhotel Daxer Hotel Zell Am See

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