We stayed one week with our 15 month old daughter.
Room: We had a "Familienstudio Sonnenschein", facing the street. The room was as per the picture on the internet site: renovated, with wooden floor, large bed (comfortable), a niche with two beds for children, a swing, and a bean bag. The noise from the street was noticeable, but did not bother us. With the windows closed, it was very quiet. The room is facing south, and therefore very sunny and could be warm. Best to leave the "rollos" down during the day. The room was clean and comfortable, and had all what a small family needs. We had pre-ordered a baby bed, a baby phone (works by ringing your cell phone), a bottle sterilizer and a bottle warmer (austrian standard - Avent bottles do not fit in it, but there was a microwave oven on the first floor), all of which were there upon arrival or shortly thereafter. The room also has a small fridge, which we used to keep milk for the baby bottle. There is enough storage room for all the stuff and the changing table is incorporated with the furniture - well tough of. The bathroom was small, but adequate.
Food: the hotel is all inclusive, breakfast, lunch and dinner are taken in three dining rooms. The breakfast was good, but we were not pleased with the quality of the food at lunch and dinner. We had expected somewhat better quality and variety for a 4 star hotel in Austria. The selection of wine is limited. The staff was very friendly, but sometimes seemed a bit overwhelmed. Bottled food for babies available.
Child care: The facilities for child care are very good. The personnel was very friendly, flexible, and attentive to the children's needs. The day care for the "baby week" was from 9 until 17:00, some days later. There are sufficient activities so that the children are not bored. There were enough prams and hiking backpacks to rent out (free). Although we did not use them, there were many bikes for all ages. The outdoor facilities (playground, pool) were very good and well maintained.
Spa: The hotel has two pools (one indoor and one heated outdoor) and a baby pool. All were very clean and modern. The fitness room is small and has four fitness machines, but seemed adequate and modern. The sauna was large, clean and modern. The relax room for adults only was nice, with windows facing the mountain (and the town below). The relax room for children had a water bed, a tent, a plastic house and many soft cushions on the floor. We liked to hang out there after playing in the baby pool. We booked a massage and were very satisfied.
Hotel: The hotel seems to have been renovated recently and is very well suited for families. It is located directly on the ski slope and in walking distance to a lift. The hotel is clean and very well maintained. Its location close to a busy street is perhaps its largest negative point. The staff at reception was very friendly and competent. The hotel has three indoor garages, therefore enough space for all guests. A ski and ski boot room is available. An adult only lounge is also available, but we did not use it because it was the only area where smoking was allowed - and therefore smelled accordingly. The bar had a limited selection of drinks, but it was still a nice place to hang out (although most parents retired early!). The atmosphere was relaxed and it was great not to be stressed about our screaming child during dinner. The photos on the internet site are realistic.
Overall: we were very satisfied with the hotel, the facilities, the staff, and the child care. We were less impressed with the quality of the food at dinner time. Nonetheless, we can strongly recommend this hotel for families. We would seriously consider a return visit.
- Official Description (provided by the hotel):
- amiamo Familotel Zell am See offers everything that a family needs to have a perfect holiday:4****-overindulgence atmosphere, a nice entertainment program for young and old, freedom and safety, fields and familiar ambiance, where only 39 families can enjoy their holiday at the same time!Our private beach by the Zeller lake certainly is one the highlights in the summer!! And in winter, we offer doorstep skiing! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Traveltool, S.L.U. and Booking.com so you can book your Amiamo Familotel Zell am See reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.