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“New modern apartment with wonderful view of Zell...”
4.0 of 5 bubbles
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Review of Super Zell

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Floor-to-ceiling-windows all-round
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4.0 of 5 bubbles
Very good
5 reviews
Floor-to-ceiling-windows all-round
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 4
Zell am See, Austrian Alps

Reviews from our community

 of 5 bubbles
4 of 5 bubbles Very good - based on 5 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
A802086
1 review
“New modern apartment with wonderful view of Zell am See.”
4 of 5 bubbles Reviewed 2 August 2012 for a stay in July 2012

White, New, modern apartment with floor to roof windows all over. Beautiful view of Zell am See from both apartment and terrasse. Best to take the car downdown but you can also walk there in about 15 min. Highly recommend it.

5 of 5 bubbles Value 5 of 5 bubbles Rooms
5 of 5 bubbles Location 5 of 5 bubbles Cleanliness
5 of 5 bubbles Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aaljuhani
Achenkirch, Austria
2 reviews
“Exceptional Apartment but greedy management”
1 of 5 bubbles Reviewed 25 June 2012 for a stay in June 2012

I am regular visitor to lovely zell am see since 2001. I have visited this city more than 12 times and spent with my family best of our time. This is the first time I dealt with agency (alpen-apartments.com) and was very bad experience. Apartment was exceptional but management and services were bad. Agency charged advanced payment for NO service (they call it intermediate cleaning) and they charged fees for final cleaning, then the checking boy requested me to clean the apartment! and the way was unreceptive.
Drainage for the shower was blocked they came after two days.

4 of 5 bubbles How easy was it to book the property? 1 of 5 bubbles How helpful were the directions to the property?
4 of 5 bubbles How easy was key pickup/access to the property? 4 of 5 bubbles Overall condition of the property
2 of 5 bubbles Bedding & mattresses 4 of 5 bubbles Kitchen & utensils
3 of 5 bubbles Bathroom cleanliness
Liked best: marvelous view
Liked least: greedy and Impolite management
Travelling group: Family with Young Children
Would you recommend this hotel to a friend?   No.
Recommended for:
People with disabilities Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Jul 2012
Alpen Apartments aim to offer a high possible standard in services and quality to their guests and property owners. For this reason AA apply intermediate cleaning and also expect that the properties are respected by the guests. The intermediate cleaning covers only the floors and bathrooms and can be overseen by the guests after a day out-and-about. When the property manager assesses, on departure, that the property has not been left in an acceptable state, AA has to charge a higher cleaning fee (or give the guests the option to tidy up the property themselves to an acceptable standard) to cover the extra cleaning costs which is induced by excess rubbish and an overly dirtied property to insure that the following guests arrive to an exceptional accommodation (and enjoy a fantastic holiday in the Alps!)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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