My wife and I stayed for 5 nights in June 2012 and cannot compliment the hotel and staff too highly. Everything about the hotel was top notch and it thoroughly deserves its 5 star rating. We had a spacious two room suite with excellent storage and two balconies. The only downside was as it faced the lake/mountains rather than the garden, we received an early morning call at 5.30am each day, either from the nearby rail line or the local rubbish collection (Austrians start the day early). The spa/leisure facilities are excellent and for some extraordinary reason were hardly used despite the weather being mixed.
The choice at breakfast was excellent with the chef on hand to do omelettes etc. The afternoon cakes and strudels a joy and dinner was something out of masterchef, with six courses if you had room for cheese. The menu for dinner was provided at breakfast so you had time to consider the options and was provided in English for English speaking guests.
The staff were very polite, in general spoke very good English and were very helpful throughout our stay. One evening before dinner our in room safe jammed shut. Reception offered to lend us cash until the relevant member of management could be summoned (we think from home) to open the safe which took about half an hour. The free bike hire is a nice touch and it is well worth a cycle around the lake, took us about an hour and a half.
If we wish to be particularly picky, it is strange that a 5 star hotel does not have tea/coffee making facilities in the room (however my wife doesn't go anywhere without her travel kettle so it didn't really bother us) or an iron/ironing board. Whilst the dining room etc have air con the bedrooms don't and so it could be hot in the height of summer. It didn't worry us as the hottest it got during our stay was only early 20s centigrade.
In conclusion a real treat. My wife and I can't wait to go back and will now judge any future hotel stays against the fabulous Salzburgerhof. We need to lose a couple of kilos off our waistlines first, as all the walking we did failed to burn off the calories from the cakes/strudels.
- Official Description (provided by the hotel):
- Superior wellness facilities and elegant accommodation in one of the most beautiful Alpine regions. Stylish garden suites with own steam room, sauna and open fire place - as beautiful as a luxurious private house! The restaurant is awarded with 2 GaultMillau Certificates. The Salzburgerhof's exquisite spa complex, the WELLNESS-SCHLÖSSL has been presented with the highest award, the 4-star-Relax Lily, and offers unique fitness and wellness facilities within a fairytale ambiance. Enjoy a unique, diverse sauna world as well as an extensive therapy and beauty care centre. Indoor- and outdoor-pools, a natural pond and private beach at the lake. ... more less
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- Also Known As:
- Salzburgerhof Hotel Zell Am See