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“Sheer bliss”

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Hotel Salzburgerhof
Ranked #1 of 42 Hotels in Zell am See
Certificate of Excellence
Reviewed 4 July 2012

My wife and I stayed for 5 nights in June 2012 and cannot compliment the hotel and staff too highly. Everything about the hotel was top notch and it thoroughly deserves its 5 star rating. We had a spacious two room suite with excellent storage and two balconies. The only downside was as it faced the lake/mountains rather than the garden, we received an early morning call at 5.30am each day, either from the nearby rail line or the local rubbish collection (Austrians start the day early). The spa/leisure facilities are excellent and for some extraordinary reason were hardly used despite the weather being mixed.

The choice at breakfast was excellent with the chef on hand to do omelettes etc. The afternoon cakes and strudels a joy and dinner was something out of masterchef, with six courses if you had room for cheese. The menu for dinner was provided at breakfast so you had time to consider the options and was provided in English for English speaking guests.

The staff were very polite, in general spoke very good English and were very helpful throughout our stay. One evening before dinner our in room safe jammed shut. Reception offered to lend us cash until the relevant member of management could be summoned (we think from home) to open the safe which took about half an hour. The free bike hire is a nice touch and it is well worth a cycle around the lake, took us about an hour and a half.

If we wish to be particularly picky, it is strange that a 5 star hotel does not have tea/coffee making facilities in the room (however my wife doesn't go anywhere without her travel kettle so it didn't really bother us) or an iron/ironing board. Whilst the dining room etc have air con the bedrooms don't and so it could be hot in the height of summer. It didn't worry us as the hottest it got during our stay was only early 20s centigrade.

In conclusion a real treat. My wife and I can't wait to go back and will now judge any future hotel stays against the fabulous Salzburgerhof. We need to lose a couple of kilos off our waistlines first, as all the walking we did failed to burn off the calories from the cakes/strudels.

Room Tip: Garden view rooms likely to be quieter being away from the road and rail line.
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  • Stayed: June 2012, travelled as a couple
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2  Thank Bluebird50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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104 - 110 of 368 reviews

Reviewed 11 June 2012

Spent a perfect week in a wonderful large suite with two balconies. Food superb and the variety at breakfast and dinner amazing. The service was flawless and very friendly. They went out of their way to provide English menus although there were only 6 or so English speakers at the time we were there.

Room Tip: Suites are spacious and very welcoming.
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  • Stayed: May 2012, travelled as a couple
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2  Thank Orchestrapal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2012

If you are looking for a classic hotel with gourmet food and impeccable service, this is it. Nothing was too much trouble for the staff. When we arrived, they gave us a personal tour of the entire facility including the wonderful spa and pool areas. Each evening, our 5 course dinners were truly of the finest quality and the breakfasts included everything that you could think of. The hotel is conveniently located in the heart of Zell am See so you can walk everywhere. Our only concern was that our room was rather small.

  • Stayed: May 2012, travelled as a couple
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1  Thank RustyDoodle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2012 via mobile

This hotel is made for relaxation, recuperation and 'wellness'. you walk about in a dressing gown and slippers and have health treatments and spas, the staff greet you and invite you to lounge about drinking delicious herbal teas ( or alcohol) and the food will restore any weary soul with its freshness and taste. You'll feel a lot better by the end of it.

  • Stayed: May 2012
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2  Thank DorisCabbage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2012

This is a class place in every manner, from staff, to rooms, to the food, to the surrounding areas. Our experience was WOW.
Always glad to help the staff was always there for you.
The spa was great, nothing but good form our stay.

Room Tip: Any room looked like a good room, but a room with a view well :)
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  • Stayed: September 2011, travelled as a couple
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4  Thank mrsax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2011

I would not recommend this hotel.
Well hotelrooms are generally clean. But thats all.
How does this hotel got its stars and appreciation in appearance, wellnessing and cuisine? 
Hotel appears like a 3 star hotel.  Rooms and general facilities areas smelling oldish AND in relaxing/lounge areas smoking is allowed - in a Wellness hotel (!) its incredible.
Especially, service personal working here are talking about the unsatisfying job circumstances and are stressed (even in the lower season!) But in the meantime same service personal ignoring hotel guests, closing doors loud, talking loud with each other about their bad working situation. I felt so sorry when asking for something and disturbing them.
In this hotel there is a, so called, Wellness Schlossl, where you can enjoy massage etc., not bad, but nothing special.
Watch out when eating something in its honoured kitchen. You can find something more than expected in your meal (!). 

On the other hand some experienced staff members were really nice and had a five star manner. But this was more an exception.

By the way: I was treated by a person not being an austrian! This might give you an impression of what kind of people used to stay there...

  • Stayed: November 2011, travelled as a couple
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10  Thank Sunshineparts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2011

This is by far, the most heavenly stay I've experience so far.
The staff-Each and every member of the staff and I mean absolutely each and every one of them - helpful, always with genuine smile, caring and most of all everything was not overdone - I have nothing but good words for all of this hotel personnel - from the girls at the reception, to the maid, the divine cooks, the waitresses/waiters (absolutely adorable with our daughter of 4 years old) - kudos to the owners for having gathered in one place the crème de la crème.
The room-Spacious, spotless, divine mattress, amazing view (garden view rooms are more pricey, we had a lake view room- sometimes we could hear the train passing by, but this wasn't an issue for us).
The food-Oh my god, the food...the utmost top quality fresh local products offered- simply amazing.
The lunch buffet is with the top quality products but smaller- sincerely, this really suffice considering the divine rich breakfast you can have and the top notch dinner served in the evening.
The Wellness castle (SPA & outdoor heated swimming pool) , indoor swimming pool & Jacuzzi-Spotless, spacious and again, heavenly :)
The calm and soothing atmosphere in the garden and inside the hotel is out of this world.
The only annoying thing is the cigarette smell we noticed in the reception area, sometimes in the evenings.
Divine place. Can't wait to go back!!!

  • Stayed: October 2011, travelled with family
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1  Thank TrippingOnEarth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Salzburgerhof

Address: Auerspergstrasse 11, Zell am See 5700, Austria
Region: Austria > Austrian Alps > Salzburg Region > Zell am See
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Spa Hotel in Zell am See
#1 Luxury Hotel in Zell am See
#2 Romantic Hotel in Zell am See
#5 Family Hotel in Zell am See
Price Range: £273 - £531 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Salzburgerhof 5*
Number of rooms: 68
Official Description (provided by the hotel):
Superior wellness facilities and elegant accommodation in one of the most beautiful Alpine regions. Stylish garden suites with own steam room, sauna and open fire place - as beautiful as a luxurious private house! The restaurant is awarded with 2 GaultMillau Certificates. The Salzburgerhof's exquisite spa complex, the WELLNESS-SCHLÖSSL has been presented with the highest award, the 4-star-Relax Lily, and offers unique fitness and wellness facilities within a fairytale ambiance. Enjoy a unique, diverse sauna world as well as an extensive therapy and beauty care centre. Indoor- and outdoor-pools, a natural pond and private beach at the lake. ... more   less 
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Also Known As:
Salzburgerhof Hotel Zell Am See

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