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“Great hotel ”
Review of Feinschmeck

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Feinschmeck
Ranked #17 of 42 Hotels in Zell am See
Certificate of Excellence
Reviewed 6 August 2014 via mobile

My partner and I stayed here for two nights (mon-wed) the last week of July 2014.

We arrived to a very friendly and efficient check in desk, having walked from the train station (FYI it's a pleasantly short walk). We were handed over, as well as the keys, two vouchers for a drink and two zell am see summer cards (which would be well used as it saved us nearly €200).

The room we chose was a double, which was a decent size. The room was cool enough despite no air conditioning, even though it was 25C outside. Bathroom was adequate and clean.

The location was great, right in the middle of zell am see. Easy walk to the lake, bus stop and tran station, as well as other bars and restaurants.

Breakfast was included and was of a good standard and variety.

The service was excellent throughout and couldn't recommend it highly enough. Even as we were leaving, the receptionist could see it was raining heavily and gave us an umbrella and a free shuttle to the station and a voucher for a bottle of prosecco on the next visit.

We look forward to coming back, maybe during the winter.

Stayed: July 2014
1  Thank realmiguel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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42 - 48 of 130 reviews

Reviewed 27 July 2014

We really loved our four day stay in this nice and friendly hotel. Big plus to the staff who both liked children and really did everything and beyond to make sure that we where taken care of. As half-boarders we ate three dinners in the restaurant and the food was delicious every night! We hope to come back soon!

Room Tip: Our family suite had a large terrace!
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  • Stayed: July 2014, travelled with family
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1  Thank Lars E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FeinschmeckHotel, Manager at Feinschmeck, responded to this reviewResponded 4 August 2014

Many thanks that you take some time to give us a rating. We are happy that you enjoyed the stay in our Hotel and we look forward to welcome you with your family again in our Hotel Feinschmeck.

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Reviewed 24 July 2014

Great hotel, very nice small spa included.
Good breakfast.
We were in appartment, and it was very nice and clean. Fast free wifi.
Excellent location in the very center of town.
Room price was including also Zell am See - Kaprun cards to all of us: a lot of free of charge activities in area. This was a positive surprise.

  • Stayed: July 2014, travelled with family
    • Location
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1  Thank Kari S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014 via mobile

We booked one apartment for 4persons through an agent in saudi arabia. The receptionest told us (stula) that if we need daily cleaning we need to pay.so we did not order daily cleaning .the cleaners come daily just to gather the garbage.but in check out she(stula) charged us 80 uoros. Nothing was written in our voucher about paying for final clean up.and also she did not mention this in check in. She called the police to force us to pay. Another saudi customer was making check out from his apartment.we asked him if stuala asked him to pay for final clean up.he said no.she just charged me for the children.i would never stay in this hotel or apartment.and i do not recommend it for any saudi or arab family.

Stayed: June 2014, travelled with family
2  Thank تماني ص
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FeinschmeckHotel, Manager at Feinschmeck, responded to this reviewResponded 12 July 2014

I will explain in a few words our side:
We received the reservation through a travel agency. In the contract with the agency is written that the final cleaning is payable from the guest when they check out. Normaly the guest must be informed from the agency where the booked the apartment. In that case the guests didn't know it. We are sorry for this - but it is not our fault. It was not our idea to call the Police, this was the idea from the guests. Before we contacted our agency partner and they sent a confirmation that the amount is too pay. The other family who checked out at the same time paid the final cleaning in the travel agency and we charged it by the agency.
We are sorry for all this - but it is not our fault, it was the mistake of the agency in Saudia Arabia. We have a lot of guests from the golf countries and they are all happy in our Hotel.

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Reviewed 16 March 2014

Very nice stay for almost a week in the appartments of hotel feinschmeck. Great service, lot of space, clean and a great welness area. Housekeeping every day, close to the centrum and skilift and parking garage.

Stayed: March 2014, travelled with friends
3  Thank Ronny D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2014

A very nice little hotel in the heart of Zell am See, nearby all the facilities at little city can offer. Rooms, food and restaurant are very good and nice interior. Also service and hospitality are very very good.

  • Stayed: February 2014, travelled with family
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2  Thank Charlotte D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2014

I have just returned from a week's stay at this excellent hotel in Zell am See in the Austrian mountains. Nothing is too much trouble for the staff at this cosy, friendly hotel; perfectly located in the centre of town. All of the staff are friendly, polite and helpful but I must say a big 'thank you' to Ursula and Jessica (the hotel receptionists) who really made my stay stress-free. They are both friendly, extremely efficient, knowledgeable and patient (especially with guests like myself, who booked for 6 nights when they thought they had booked for 7 nights, buy the wrong ski pass and can't remember how many days they hired their ski equipment for!!) The Wellness Centre is well worth a visit after a long day's skiing and the restaurant/cafe serves a variety of excellent Austrian fayre.

  • Stayed: February 2014, travelled solo
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2  Thank AmandaGreatorex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Feinschmeck

Address: Dreifaltigkeitsgasse 10, Zell am See 5700, Austria
Phone Number:
Region: Austria > Austrian Alps > Salzburg Region > Zell am See
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#12 Family Hotel in Zell am See
#13 Luxury Hotel in Zell am See
#14 Spa Hotel in Zell am See
#18 Romantic Hotel in Zell am See
Price Range: £108 - £275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Feinschmeck 4*
Number of rooms: 36
Official Description (provided by the hotel):
Our Hotel Feinschmeck is located in the center of the charming town of Zell am See. Indulge yourself in Austrian hospitality, authentic fine cuisine and enjoy relaxing in our beautiful rooms or modern apartements. In our spa you can take a break from everyday life. Our spa area includes a Finnish sauna, Bio-herbal-sauna, a Turkish steam bath, Jacuzzi (hot tub), raining showers and very relaxing beds. Massages and beauty treatments are charged separately. This is the perfect place for your holidays. ... more   less 
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Also Known As:
Feinschmeck Hotel Zell Am See
Feinschmeck Zell Am See

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