We stayed here for ten nights on a package booked through Inghams. Although the weather was terrible for most of our time there, the hotel and staff managed to make our stay one of the best holiday experiences we've had. Everything was so well designed for the comfort of guests that it felt like a home away from home and we couldn't help just relaxing into it and not worrying if we weren't able to do all the outdoor activities we had thought we would be able to.
We were in a double deluxe room, which had lots of wardrobe space, two comfortable armchairs, a large comfortable bed, a luxurious bath and separate shower with both a standard power shower plus an overhead rainfall showerhead. The flat screen TV picked up a few English channelsincluding BBC and Channel 5.
All the food was amazing! Breakfast each morning was an absolute feast and offered most things you could imagine. Eggs, waffles and even pancakes were cooked in front of you on request and exactly to your liking. Cold meats and cheeses were available as well as a variety of fresh breads/rolls, croissants and pastries, cereals, yoghurts etc. We didn't need lunch at all throughout our stay we were so stuffed from breakfast! You were given a menu each morning to select choices for that evening's dinner. At any time if you weren't happy with the choices given, they had a selection of standard dishes you could ask for like wiener schnitzel, chicken, spaghetti bolognaise or ice cream. However, we always went for an option from the menu itself because without fail even if something sounded fairly odd and it wasn't something we'd normally order the quality was spot on and it delivered every time on taste. Although the portions look small at first - think cordon bleu/haute cuisine - you got four/five courses plus you could help yourself to as much as you wanted from the selection of breads so we were completely full every night. Several nights the first course was a "salad bar" which had a variety of choices that were very filling in themselves (pasta salad, potato salad, eggs etc). A couple of nights a week, the menu turned buffet style and it would probably be advisable to starve yourself during the day in anticipation as it was very difficult to leave any of the choices untouched. Wednesday nights were the dessert buffet - again fantastic choices.
One thing to point out about the double deluxe room is that it only has a tiny french balcony, which means standing room only (a couple of photos attached). If the weather had been better during our stay, we may have been disappointed at not being able to sit outside on the balcony. However, there are some good communal balcony areas so that could be sufficient. The standard rooms have a large balcony, and others staying in those rooms seemed happy enough although those rooms only have a bathroom with either a tiny shower or a bath from what we heard so I guess it depends where your priorities lie. The junior suite rooms looked amazing and have the best of all worlds so obviously a good choice but we weren't able to get that class of room through Inghams so not sure about the cost. Views are limited as the hotel is among other buildings close to the town centre, however the views were pleasant enough and the quality of the hotel more than made up for it. The little stream on the side of the hotel that has the double deluxe rooms (mentioned by others as being noisy) did mean you constantly had the sound of flowing water throughout the day and night, but we found the sound very pleasant and relaxing.
In case you're thinking of bringing a laptop, bear in mind that the room safe isn't large enough to fit one into (at least ours wasn't) although an iPad or similar tablet would probably fit. We didn't get charged for using the safe at all so I think they've stopped charging as previous reviewers had mentioned a cost. We managed to make use of the free wi-fi in our room on the second floor to check emails and browse on our smartphones - very useful.
One minor point of criticism is that hotter weather would have meant we would have felt stifled in the room as it was already fairly hot without air conditioning despite all the rain we were having. However, we were able to just leave the door a crack open (still secured) throughout the night and that kept things cool enough. I believe no hotels in Zell have air con anyway so this isn't unique to the Tirolerhof but it's something that would put the final touch on comfort.
The staff went out of their way throughout the time we were there and gave the definite impression they would have done anything to keep us happy. We had outstanding service from everyone - tell them your room number once and they just seem to memorise it for future visits to the bar etc. Special mention to Sevda in the dining room who looked after us at breakfast and dinner throughout our stay and always remembered our preferences without having to ask twice and genuinely seemed to love her job despite having to work long, unsociable hours with two children of her own to look after.
A few tips: Ask for a couple of extra pillows once you've checked in if you normally sleep with more than one each as the pillows are very soft feather ones - they give them to you with no problem whatsoever. Rather than paying high wine prices at dinner, ask for a carafe which costs 4.40 euros per quarter and tastes very good. There's a water spring across from the entrance to the hotel which you can use to fill up your own water bottles and avoid having to buy water to take on your hikes or keep in your hotel room. Just a couple of blocks from the hotel, there's a small pub called "A Bit of Irish", which is very welcoming and friendly and an excellent place to meet other people - especially if you join their quiz on a Thursday night.
Sorry for the LONG review, but I felt this special hotel warranted it. As mentioned by many others, there are a lot of people who return to this hotel time and again - we're likely to do the same!
- Official Description (provided by the hotel):
- The Tirolerhof is a quietly located spa hotel in the centre of Zell am See, at the foot of the Schmittenhohe mountain and only a few steps away from Lake Zell.The newly renovated Elements Panorama Spa on the fourth floor offers a wide range of wellness applications and beautiful views of the mountains and the lake.Bathing and sauna pleasures are also offered in the 1,000 m² Tirolerhof Aquarena, which features a swimming pool, a Jacuzzi, a relaxation room with water beds. ... more less
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- Also Known As:
- Tirolerhof Hotel Zell Am See
- Tirolerhof Zell Am See