I have nothing but positives to talk about when writing a review for this amazing hotel.
We stayed here as a large group for our wedding in Feb 2014. Before we arrived,I was already impressed by the level of help, care and attention provided by Rudi and Barbara in assisting us with the countless emails, questions and changes we made to our booking and wedding plans.
Due to delays at the ferry terminal, we arrived at the hotel after midnight (10+ hours later than scheduled) and were shocked to discover that the hotel had kept staff back to prepare and serve us a hot meal and dessert-a truly amazing gesture and one that I hadn't ever experienced or heard about before. Not only that, but Rudi also made himself available to greet our party too.
We stayed in the honeymoon suite, it is was huge with an enormous bathroom with twin sinks and a double jacuzzi bath. The rest of our party stayed in a variety of different room types, all were impressively sized with great internal decor. There was ample closet and storage space throughout-this was more important to the female members of our group than the males.
The food was exquisite. A fantastic, wide selection of hot and cold options at breakfast and a 5 course meal every evening. If you wanted to, you could quite easily manage without lunch everyday and still not be hungry. We travelled with a vegan as part of our group and the hotel were able to take care of her requirements and still maintain the highest level of quality. The waiting staff were very good, special mention must go to Benita who was an excellent front of house.
The hotel has a lovely quaint bar area and good sized communal areas for relaxing after a days skiing. I was pleasantly surprised by the prices of the drinks within the hotel. A bottle of good quality wine (still or sparkling) for around €20 is a great price for a bottle of wine in the mountains!!
We were allowed to make up the winter wedding room up as we wished on the day before the wedding- this allowed my fiancée to put her own personal touch to our day.
The wedding day was perfect, Rudi stayed with us right up to the wedding breakfast. He fine tuned every single aspect of the day, it was like having our very own wedding planner. We had our photos taken by the excellent photographer Susan (organised via the hotel) and were amazed to receive our beautiful wedding album just 3 days later. We also had some traditional Austrian music played in the evening by Hubert. This was such a uniquely entertaining hour which helped to set the wedding apart.
All in all, we couldn't have wanted anything more from this hotel. In my eyes a hidden gem in the middle of Zell am see.
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