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“Very family-friendly!”
Review of Hotel Stadt Wien

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Hotel Stadt Wien
Ranked #2 of 42 Hotels in Zell am See
Certificate of Excellence
Reviewed 7 October 2013

We stayed at Hotel Stadt Wien for a week last August and had a very pleasant stay!

We were 2 adults and 2 kids (5 and 8 years old) and shared a very large bedroom with balcony facing the garden (room 501 pictured on the web site).

Our kids slept in the pull-out couch which was comfortable and us parents had one double bed. Our room also had a large hallway (which would be very useful to hang coats in Winter I suppose), a big bathroom and separate toilet. Soundproofing was good, there was plenty of closet space, a hairdryer in the bathroom, in-room safe (complimentary) and a cathodic TV set. There were many electrical outlets available throughout the room. Housekeeping was good, if a bit patchy when it came to providing towels for the swimming pool.

The restaurant and food were really to our liking. All meals were always fresh and varied; we had the full board which allowed us to prepare a take-away lunch from the breakfast buffet (which we did most time) or have a light lunch served in the hotel (we did that once; it was good but we felt lonely in the restaurant as we were pretty much the only guests to do that). We also had their delicious cake everyday as a snack (watch for coffee which is charged extra)! Waiters were all really nice and service was professional.

Location was perfect, close enough to the lake (10 minutes by foot) and far away enough from the main street. The hotel garden and grounds were nice for the kids to play and we actually stayed one entire afternoon by the pool and in the garden. I think the grounds could do with a bit of a makeover to make them look more upscale but it was sufficient for our needs. The pool and sauna areas were really nice and well kept & maintained.

Hotel Stadt Wien also offered complimentary parking space and there was an amazing selection of bicycles to chose from, so we took advantage of that on several occasions to ride to the Strandbad near the lake.

Overall we had a very lovely holiday at this hotel and I would recommend it especially for families with kids. It was really good value thanks to our full board package and the complimentary tourist cards for adults & children included in our rate. I also have to commend the main reception lady (tall blond) who was ever so pleasant to our kids and us! The owners were warm and friendly too.

I have a few tiny gripes which should not deter you from chosing that property:
- internet access could be difficult to access during rush hours; also internet access applies to only 1 device (so you may have to log out of your telephone prior to connecting a tablet for example). They extended it on a complimentary basis though so can't complain too much either;
- it was impossible to block the daylight in the room (but this is due to the very nature of the room with cathedral-like ceiling);
- the donkey in the garden could be noisy in the early morning too,
- the restaurant felt a bit "segregated" as there were several dining rooms whereby German-speaking guests were separated from international guests and Arabic-speaking guests (who had "their own" room);
- you could not get tap water in the restaurant without being charged a small amount (1.20€ if I recall). I'm told it's the custom in Austria, so that's okay but I rather leave that money to my waiter everyday.

  • Stayed: August 2013, travelled with family
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1  Thank Hotelmgr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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189 - 195 of 410 reviews

Reviewed 23 September 2013

This is a great hotel and we thoroughly enjoyed our week there. The staff and the food were excellent. I am vegetarian and the meals I got were lovely and varied, not the usual mountain of pasta that restaurants normally think I eat.

  • Stayed: September 2013, travelled as a couple
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1  Thank 657Yorkie29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2013

Just spent five nights here. Really nice hotel with very welcoming & helpful staff. Food was also very good. About a five minute walk to the village centre. Only down side is that it is located on a hill so it may not be for you if walking is a difficulty. Other than that, can highly recommend it!!

Stayed: September 2013, travelled as a couple
1  Thank YMcGrath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2013

Just returned from a wonderful stay at this hotel. The staff were extremely friendly and went out of their way to be helpful from providing a special meal for one of our party, when there was nothing she liked on the menu, to trying to book a white water rafting trip. The rooms were perfect, clean and comfortable and our request for rooms on the same floor was fulfilled. The food was very good, including packed lunch made from breakfast buffet. The gardens and pool area were excellent with pets corner for children. There is lots to see and do in the immediate vicinity, and public transport was close by and easy to use. Hope to go back one day.

  • Stayed: September 2013, travelled with family
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Thank ydrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2013

Just returned from a fantastic week in Zell Am See and this was complemented with an excellent stay at the Stadt Wien. The hotel offers every comfort and all the staff are really friendly and deliver top customer service from the moment you walk in to the moment you leave... thanks to everyone. The food was very good and there was plenty of choice at both breakfast and dinner and the option for a packed lunch was a nice touch. Rooms were very good and clean and all the other facilities such as pool / spa, garden, free bike use and pets area (oh the Donkey!!) add value for families and couples. Super break and first rate hotel

  • Stayed: September 2013, travelled as a couple
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Thank 35PaulC35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2013

We had a marvelous week at this hotel, we cannot praise the owners, the staff enough. They looked after us very very well, always helpful, always cheerful, the food was lovely, the room was perfect, the gardens and the pool absolutely perfect. the position just up from the village centre lovely, a short walk to the cable cars , we could not have wished for a more pleasent vacation

Room Tip: our room overlooked the pool on the 3rd floor heaven.
See more room tips
  • Stayed: August 2013, travelled with family
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Thank Paulfrankster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2013

We have just returned from a one week stay here and thoroughly enjoyed it. The food is second to none, waiter service, five courses on an evening. Plenty to choose from for buffet breakfast and you can make up a packed lunch to take with you or arrange to take lunch in the hotel. Lovely friendly staff who go out of their way to accommodate you. Our room was quite small and the bathroom tiny; we had been upgraded to a bigger room so wouldn't like to see where we were supposed to be going! However the room was immaculate and it wasn't a problem when we were only there for a week. We were informed that they intend to knock some of the rooms through to make larger rooms but this will probably come at a cost.
A pets corner for the children, beware of donkey, he is friendly enough but I have never heard such a noise in my life!! he certainly lets you know he is there!!
Lovely swimming pool; would have liked a hot tub but again nice clean area and very picturesque with the colourful flowers.
Lots to do in the area so would definitely return for the scenery and the food!!

  • Stayed: September 2013, travelled as a couple
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1  Thank Tig45_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Stadt Wien

Address: Schmittenstrasse 41, Zell am See 5700, Austria
Region: Austria > Austrian Alps > Salzburg Region > Zell am See
Amenities:
Free Parking Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Family Hotel in Zell am See
#2 Luxury Hotel in Zell am See
#2 Spa Hotel in Zell am See
#2 Ski-In / Ski-Out Hotel in Zell am See
#3 Romantic Hotel in Zell am See
Price Range: £147 - £320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Stadt Wien 4*
Number of rooms: 57
Official Description (provided by the hotel):
Lots of room for lots of vacationAt Hotel Stadt Wien in Zell am See, you will experience nature up close. Both inside and outside the hotel. Enjoy the Salzburg-style hospitality. Uncomplicated, sincere and relaxed.Step inside and feel completely at home from the moment you arrive. Our openness, natural charm and attentive service greet you right there at the reception and accompany you for the rest of your vacation. Natural materials, colors and forms radiate an atmosphere of warmth and seclusion throughout the hotel.The 57 rooms and suites are beautiful furnished for an utterly comfortable stay. Room categories "Zur Ruhe" and "Zum Frohsinn" are suitable for allergy sufferers and feature solid-wood furniture. Discover renewed sources of peace and strength in the Vitality Oasis of Hotel Stadt Wien. An open-air pool provides wonderful refreshment both summer and winter. In contrast, the sauna area will quickly have you working up a true sweat. And when you are ready for total relaxation, our masseuses Anna-Maria and Victoria will be right there at your side.Of course, any relaxing vacation also includes delicious things to eat and drink. These are skillfully conjured up on your plate by head chef Hans and his team. Meals include a nutritious breakfast, afternoon snacks along with a 5-course dinner menu. Aside from self-baked bread and home-cured bacon, cooking here always emphasizes use of regional products. We completely reject the use of any flavor enhancers or ready-made products.Amenities at Hotel Stadt Wien 57 rooms and suites Free WiFi throughout the hotel Hotel bar and lounge area Smoking lounge Free Vitality Oasis Playroom and playground Basement ski storage Free bike rentals Parking ... more   less 
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Also Known As:
Stadt Wien Zell Am See

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