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Reviewed 25 March 2017

Just returned from a week at the Stadt Wien with my other half and neither of us can fault the week at all! Our third stay in Zell Am See but the first at this hotel and we definitely plan on returning here. The hotel is in a great location for both skiing and town, you can ski back to just above the hotel and there is also a bus stop almost at the front door. The centre of Zell Am See is a few mins stroll downhill so you get the best of both worlds. The hotel is newly refurbished and this has been done to a very high standard, the whole hotel was spotless and felt warm and homely all round - the rooms, lounges and eating areas. The food was absolutely fantastic - plentiful and in our opinion top quality restaurant standard! We had dinner at the hotel every night and most nights ended up staying at the hotel bar afterwards as the drink prices were very reasonable and the staff all very attentive and friendly. Thanks for great week - we hope to return again soon, would be nice to see Zell Am See in the summer as well as the winter!

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank 50ben
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 March 2017

Spacious room, described as a Junior Suite. En suite bathroom with separate toilet. No noise pollution from adjoining rooms or corridors. Spa and outdoor heated pool good. Family friendly. Excellent food including afternoon tea which was like a meal! The hotel staff were efficient and very pleasant and friendly. I would be happy to stay here again.

Date of stay: March 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Janet S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 March 2017 via mobile

Just back from a week in this hotel. We are a family of four (2 kids aged 2&4) who travelled with friends (a couple with a one year old). We stayed in one of the suites which was perfect as we had a living room and balcony as well as a bathroom and separate bedroom for each family. Due to a last minute injury just 3 adults were skiing and there was usually 2 adults minding the kids so we were hanging around the hotel a lot. The playroom got lots of use. There's a ball pond with slide plus boxes of bricks/duplo lego, teddies, books in German and a few cars etc. More than enough to keep our 3 amused for the week. Breakfast is great, as is dinner and the free 'snack' at 3pm which could also serve as a late lunch. Dinner (served from 6.30pm) varied but there's a salad bar every night and lots of choice in general. Breakfast on the day of leaving started at 6.30am to accommodate those leaving early which was great. The location is good, short walk to the lift and town centre, which has a pretty pedestrianised area. There's a bus every half hour to another lift area (stops right at hotel) where kid's ski schools are based. Snow in Zell area wasn't great (11-18th March) especially in the afternoons but the glacier is very good and you can get a bus there easily. We went to Kaprun with the kids one day on the bus, there's a great playground there for small kids with a year-round tobogganing track which was great fun. There's a restaurant on site too so we passed a good few hours there.
The spa area is nice and the masseuse Karin was absolutely brilliant. The service in general is great, everyone is very accommodating and helpful and whenever felt the kids were bothering anyone when they were running around the foyer or restaurant. It's very dog friendly too. On a slight negative, the kids pool is barely worth going to if your kids are older, it was too tiny for our 4 year old. Like a big bath! The big pool is almost all outside and not shallow so only for kids that can swim. The playground outside was too icy to use but would have been nice in summer.
Overall we loved this hotel and can't recommend Claus and his team more. We got great advice at reception, free transfers to and from the train station and all the staff, from the cleaners to the bar/restaurant staff were just lovely. We felt it was good value and would highly recommend it.

Date of stay: March 2017
Trip type: Travelled with family
1  Thank RionaR
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 March 2017

Just had a lovely holiday whilst staying at Hotel Stadt Wien. Whilst staying here, We had use of bikes and helmets, so cycled up the local hill, to reveal a picturesque view of the lake. In the gardens of Stadt Wien, there were rabbits, guinea pigs, horses and a donkey- which were so friendly and are a great way to cheer people up if they're feeling down. In the gardens there was also a trampoline and a climbing frame, and a lovely swimming pool! The swimming pool lead to (inside) a sauna and a smaller pool for the younger ones. Not to mention the amazing, kind and friendly staff! The food was also amazing. So, overall, my trip was lovely and there is absolutely nothing bad about my stay!

Date of stay: May 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank ellie_southgate
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 March 2017

We loved everything about this hotel, it was perfect. All of the staff were so friendly and accommodating, which made for a very homely atmosphere. The food was superb, with a great selection of the buffet every night.
Our room was very spacious with a balcony overlooking the pool. It was very quiet too so we could relax in peace after a long day on the slopes. The pool area was fantastic, a great experience when its snowing!
The ski stores were a good facility, each room is allocated their own locker.
The hotel is in a perfect location, the bus stops to get to the Trasxpress and the CityXpress just outside the hotel with buses running quite frequently. It's also very close to the town centre, about a 5 minute walk down the hill to the shops, restaurants and bars.
We will definitely be staying here again when we inevitably return to Zell am See in the future. We absolutely loved our week there.

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Sophie W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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