After reading other reviews on here I had some reservations about the hotel (we booked an all inclusive package ski holiday with Thomson). I needn't have done, it was fantastic. Our room was very spacious, comfortable and spotless. It was actually nicer than it looked on the website pictures. The food quality was very good - the buffet dinners were probably better than the set menus. Dinner service was very efficient - almost too fast, no breather between courses! Breakfast was plentiful with a wide choice. Thanks to previous reviews we knew there was no kettle in the room so we took our own. Drinks are not part of the package (even water) but you can safely drink the tap water in the bathroom - we did so all week with no problems. There is free tea/coffee at breakfast only. The interior of the hotel is completely smoke-free, in bedrooms and public areas - like in the UK you have to go outside to smoke. The pool/spa area is lovely but very small, so it can quickly get overcrowded. The jacuzzi is only big enough for 1 person at a time (a couple can squeeze in together if they're not too large!) and if you get 5 or 6 children in the pool it becomes too crowded to swim and not very relaxing. It's luck of the draw - one afternoon we had the whole pool to ourselves, and there was one day where I wanted to swim but it was too busy. Childrens' dinner is served early (6.30pm) so that's a good time for a peaceful swim.
The location of the hotel is perfect for skiing, straight out onto the slope. The boot locker room is really well organised, and has heated racks to put your ski boots on. The hotel says it is 'ski in/out' and it is possible to get all the way from the top of the mountain back into the hotel door. However this route includes black runs - if you are a beginner like me you will need to finish your skiing by the plateau and return to the hotel on the Traasexpress cable car - sit back and relax and enjoy the lovely views.
Hotel staff are wonderfully efficient, friendly and polite. They all speak excellent English but were happy to let me practice my (rubbish) German.
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- Also Known As:
- Schwebebahn Hotel Zell Am See