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“Almost perfect!”
Review of Living Max Hotel

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Living Max Hotel
Ranked #31 of 43 Hotels in Zell am See
London
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Almost perfect!”
Reviewed 17 February 2012

A great hotel, with excellent food (dinners and breakfast), friendly staff, an good bar, and all the facilities you would expect. Convenient for the ski-lifts as well1

Room Tip: The rooms are small, so it's probably worth paying extra for a larger one if you can.
See more room tips
  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank busman77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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112 reviews from our community

Traveller rating
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    43
    15
    3
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24
45
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Darlington, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 February 2012

Hotel was brilliant, very trendy bar, with excellent chill out area. Wellness centre is amazing. The Food was excellent. Room was a bit small, but really comfy beds and clean bathroom. Minibus to and from the lift everyday so no walking in ski boots. I would definitely recommend this hotel and I cant wait to go back.

  • Stayed February 2012, travelled with friends
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Helpful?
2 Thank Katie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thessaloniki, Greece
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 24 September 2011

It´s a family hotel with very nice lobby,restaurant and bar. Rooms are half wooden and very nice. Food was FANTASTIC. Congratulations to chef. I travel a lot but I can tell for sure both dinners were the best I have ever tastied. The problem with the hotel was that the rooms were cold due to unexpectef snowing. We tried to persuade the owner and receptionist to put the heat on but she was telling excuses. Finally after complaints half of our group rooms were warm. Kathrin (owner), you have a really nice hotel but whenever a client has a complain you have to listen to them in patience and always smile to them in order to feel comfortable. It is not good to lose patience! It is better solve the problems.

  • Stayed September 2011
    • Value
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Helpful?
1 Thank LeaderTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maga1986, Leiter Front Office at Living Max Hotel, responded to this review, 31 January 2012
Google Translation
Wir sind die neuen Betreiber des Hotels und freuen uns über die gute Bewertung.
Wir haben in den meisten Zimmern Fussbodenheizung und manchmal ist diese von den abgereisenden Gästen verstellt. Wir entschuldigen uns dafür, aber es ist schnell gelöst wenn wir es wissen. Einfach zur Rezeption kommen und unsere Housekeeping löst das Problem.
Wir haben einen eigenen Hausmeister selbst im Falle von kleinen Reparturen oder technischen Problemen.
Wir freuen uns immer wenn wir Ihren Aufenthalt so angenehme wie möglich gestalten können.
Danke für das Feeback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 5 December 2010

good to very good hotel, great service and excellent food, very trendy, top wellness and high end bar/lounge. Room are very well kept but smal, bathrooms are clean but basic. rest is toppie

  • Stayed December 2010, travelled on business
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    • Cleanliness
    • Service
Helpful?
Thank KRISLONDON100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
92 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 9 November 2010

We stay in Zell am See for 3 days, and everything was great. Yes, the rooms are not so big, but they are very cozy. Spa and restaurant look fabulous and they really are! We travel a lot in Europe and visit many mountain resorts. That`s why I can confirm: this hotel offers luxury service for reasonable price (especcially in low-season).

  • Stayed November 2010, travelled with family
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    • Cleanliness
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Helpful?
Thank Moriss6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 August 2010

Recently I have stayed in Austria, Zell Am See Living Max hotel on vacation with my husband and two of our friends. This hotel looked like paradise from their website, with great hotel rooms and tasty dinners. I planned to stay their three nights before moving to Pisburg. I paid for three nights. When I got there I knew I was in trouble just from the outside look. It looked like a third- world shack. We went up to our rooms and the first thing we noticed was the smell. Our two friends are asthmatic and immediately started coughing. The smell was toxic mold, which had been covered up with paint, paintings, decorative cushions on the bed wall, but the smell was impossible to smell. On further examination we noticed dirt, and blood in the bathtub, the sink, and under a pillow on our bed. One bunk bed in the room, the top one, had so little space between our friend and the ceiling, every time he wanted to get out he bumped his head. The shower was transparent, and also the bathroom, so we had nowhere to shower unless our friends went to the hall, the room was so small. We went down to complain, and there were ‘no rooms available.’ They were very rude to us, swore and insulted us, gave us hell, and ruined most of our vacation. They charged us for one more night and refused to translate the bill to us. The dinner was downright awful. This is the worst hotel I have ever been in. Avoid at all costs. Many other reviews about this hotel look fake. Please DO NOT go to this hotel, it is just awful.

  • Stayed August 2010
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Helpful?
7 Thank JhonfromUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maga1986, Leiter Front Office at Living Max Hotel, responded to this review, 31 January 2012
We are the new owners of the Hotel and heart of this complain from the previous Management.
We are deeply sorry that you had such an experience. As we got to know the travellers have been very religious and had special expectations which the Management didnt know nor expect. They tried to sort it out to place the guests in a nearby 4 star Hotel but still the guests have not been satisfied.
So in this case there is no real solution at hands.
In general, if we know if guests have special needs, we are able to sort it out as quickly as possible are can pre-arrange anything up to their expectations.
Many thanks in any case for this feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
1 review
Reviewed 30 March 2010

I stayed in Living Max while on a weekend skiing trip with friends recently. It has been recomemnded highly to us by some friends who stayed there previously and it did not disappoint. Lovely bar & restaurant, great breakfast, super pool & spa area, only 10 mins walk from ski lifts & city centre. I will definitely be back - if Dirk & Katherine will have us!!
Stephen, Dublin

  • Stayed March 2010, travelled with friends
    • Value
    • Location
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Helpful?
Thank CrystalSwing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Living Max Hotel

Property: Living Max Hotel
Address: Hafnergasse 4, Zell am See 5700, Austria
Region: Austria > Austrian Alps > Salzburg Region > Zell am See
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Spa Hotel in Zell am See
#24 Luxury Hotel in Zell am See
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Living Max Hotel 4*
Number of rooms: 39
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Also Known As:
Hotel Living Max

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