We have just returned from a weeks skiing as a family of 5. On arrival at the Schonblick we were offered an extra room for our 16 year old as Erika thought that the family room would be too cramped - above and beyond and we were very grateful!
The rooms are very basic and plain but clean and cleaned most days - the hotel is basic with home cooking that was absolutely fine (if not a bit repetitive, especially breakfast!), my husband and sons skied from the hotel via the Berkhof most days whilst I took the bus with my young daughter to ski school. This is where the situation of the Schonblick is not ideal. Although in a beautiful setting with stunning views, you have to work your day around bus times and not missing the last bus up the hill (16.44), it all gets a bit stressful with a child in ski boots in tow - not to mention me in ski boots! I took to having a Gluewein in the Ellmau village hotels "après ski" as it was much more relaxing, then I paid 7 euros for a taxi up to the Schonblick. 7 euros doesn't sound much but when you want to do a lot of activities in soon adds up.
The Schonblick has no guest lounge so on the couple of nights we stayed there the boys were quite bored. There is nothing to do after you have finished your supper (6-7pm).
My daughter and I would thoroughly recommend the sleigh ride and my husband and sons found the social skiing with the reps incredible. We could not fault Crystal, Tom and Grant were fabulous and nothing was a problem. They were helpful and fun and made extra effort all the time. We went to the Kaiserbad for a swim on our last night, it is a cracking leisure centre but would recommend going for more time.
The ski school was great and my daughter has come home loving skiing and with a medal! The kids even have lunch with their instructors for 10euros per day and again, I would highly recommend the ski school, our daughter sobbed when she had to leave!
Ellmau is definitely not for beginners, it has a lot of red runs mixed in with the blue runs and I found the slopes very steep but it has a fabulous atmosphere and is the most stunning little Austrian town. We met a lot of great people and it was definitely value for money.
Tip: If staying as a family and wanting a bit of Apres Ski, definitely stay in the town, a lot less stressful and easier on your pocket!