Our rep met us at the hotel when we arrived, but there wasn't anyone from the hotel at reception. There are steps up to the reception area from the car park but no ramp, so you have to carry your suitcases up them yourself. Not a problem if you're fit & healthy, but not so good if you're recovering from an operation. There was no offer of porterage to assist us to our rooms - as there was no-one on the desk.
The hotel is in a good position for walking in the area and near the cable car. Our room was beautiful with excellent views, but we had upgraded to a deluxe room and I would certainly recommend this as the room was bright & airy with a private balcony.
The food was good, albeit not very large portions or much of a variation of choice. On the second night they plated our salad 'buffet' and left it at our table. It was the same on the next night, and when I queried this I was told that it was because there were not many people staying in the hotel so they hadn't put the full buffet out. I replied that we still like to have a buffet to choose from rather than what someone else has decided for us, and the buffet was put back on the next night, which suited us much better and was what we had been expecting. The weekly BBQ that was advertised did not happen either, even though we had beautiful weather.
A similar format for breakfast, not much to choose from and very limited on quantity. The only 'hot' food was boiled egg!! Having read other reviews I have come to the conclusion it was, once again, because there were not many people staying at that time. It must be a lot better during the skiing season rather than the summer?
A downside is the smoking. You have to walk through the bar from the rooms to get to the restaurant, and although the bar is 'enclosed' the enclosure does not go up to the ceiling and the bar is open ended, so the smoke drifts through. Also, if the outside doors to the terrace are open and people are smoking out there this drifts through too, so you get it from both angles.
Niederau is a really lovely village, we loved the peace and quiet and the people.
We've travelled to Austria many times and love visiting the different places. This is certainly one of the prettiest. Not the best hotel we've had, not the worst.
Europe has a totally different outlook on smoking to us, and we do try to understand that, but we've stayed in hotels in Austria that ensure that the eating area is kept smoke free, unfortunately this hotel does not. We only sat out on the terrace one evening for a drink as the smokers outweighed the non smokers so it was most unpleasant.
It is the only hotel we've ever stayed in that has cut back on the food and selection (especially at breakfast).
Cleanliness was excellent, our chambermaid was very good.
We were not troubled by the disco, this did not affect us at all, even though our room was nearby.
- Official Description (provided by the hotel):
- Wildschönau occupies a beautiful location in the heart of the Tirolean mountains, between the Wilder Kaiser and Kitzbühel Alps mountain ranges. Our hotel nestles in the heart of the Kitzbühel Alps and features a number of cozy rooms, each with safe, shower/WC, TV, hairdrier, telephone, Cometic Mirrow & Balcony. Regain you spirits after an active day out walking, hiking or Skiing and retreat to the in-house wellness and vitality area with sauna, infrared cabin, steam bath, jacuzzi, tanning beds. Half-board arrangement inclusive of welcome drink, buffet breakfast, 4-course dinner with a Chooise of Mai Course. In the Summer the Wildschönau Summer Card is already included! That means free admission to the outdoor swimming center, free use of tennis courts, use of means of mountain transport, free admission to the miners' museum and the silver mine, free events within the framework of the walking and children's program offered by the local tourist office. After our Building Works in Sprin 2017 - we got rated up to a 3 Star Superior Hotel. The Schneeberger family and their team are looking forward to seeing you. ... more less
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- Also Known As:
- Schneeberger Hotel Niederau