We choose the Gamper on the basis of the favourable Trip Advisor reviews.
Everything that is reported about the superb staff, food and location are undeniably true.
We unfortunately found our junior suite to be disappointing. The room was large with a separate seating area but it was tired and in need of a considerable amount being spent on it. The curtains are summer weight, the carpets are immaculately clean but old, the bathroom needed a complete makeover although there had been underfloor heating installed for this and the adjacent toilet.
Our main problem however was that our room was on the top floor and built into the roof area (in part). There were therefore very high ceilings making for a very large area to heat.
The central heating did not work and we remained cold for more than 24 hours and 3 complaints before they brought us a standalone radiator which alleviated the worst of the problem.
This was extremely dissapointing considering that night time temperatures were -12.
Also there were real signs of cost cutting again allied to the heating system. As this is predominantly a ski hotel hot water dissappeared at 11.00am returning at about 4.00pm and then again from 11.00pm to 6.30am.More