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“Service at the sportiv hotel”
Review of Crystal Sportiv

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Crystal Sportiv
Ranked #14 of 33 Hotels in Obergurgl
Certificate of Excellence
Reviewed 14 April 2014

On this trip, I met one of the most friendly barmen I have ever met in my entire life. He was incredibly friendly and helped make the holiday as sensational as it was. The hotel was fantastic, my family made friends will all of the staff there as they're very nice people.

The barman, named "Dalibor Jozić". He was phenomenal with children and always focused on their holiday as well as the drinks provided at his bar to the adults. He would make extra efforts to make the children happy at the bar by constructing items like paper-planes and giving them paper to colour and draw on. Personally my little cousin (five years old) thoroughly enjoyed his evenings around the bar as he could participate with other children with paper-planes. He was a extremely giving man and always wanted to satisfy other people's needs before his own. Dalibor would teach some of the younger children to make non-alcoholic cocktails and how to get the ingredients at home, in England. This man was much more than the stereotypical barman. I personally would stay up late from skiing in the evenings to talk to him about things in the world. Whilst getting trapped into a comfortable and divine conversation with him, you'd learn so much about him and the life outside of England. The cultures and traditions us Brits don't often see. Dalibor made everyone in the bar feel secure as he'd treat them all like a family. He was more than a ordinary person, he was a kind and generous friend to everyone.

The meals were extraordinary, we'd be presented with different meals and new dishes everyday. Breakfast was great, the options were endless as there was a wide variation of foods to eat with to start your day. "Alessio," an Italian waiter made our meals not just delicious but also a good laugh as he'd always respectively make small jokes and intertwine with our family's antics. The variation of meals in the evening really shows how simple minded us Brits really are. The variation was good, we felt like trying a new food every evening was fantastic, regardless whether we liked it or not, it has to be a good thing to try something new. People who complained may have not liked the food but honestly this showed how bad us Brits are at trying new things.

Finally, to conclude, it was a good hotel and it made a holiday a good holiday! Dalibor defiantly made this hotel worth visiting. He was a close and incredibly generous man at the bar. I thoroughly enjoyed being in his presence

  • Stayed: April 2014, travelled with friends
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Thank Eddie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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65 - 71 of 130 reviews

Reviewed 6 April 2014

We have just returned from a week in the Crystal Sportiv Hotel. The location was fantastic, with a cable car attached to the hotel access to the slopes was easy. The ski school was only 200 metres away and as the village is quite small one could walk around the village in 20 mins.
The rooms are clean and tidy and with a little signs of wear and tear. There is a fridge in each room which is working and empty allowing local produce to be stored, together with a free room safe.
The staff are friendly and chatty all speaking excellent english. The spa which is shared with the sister hotel the Crystal is outstanding and I would highly recommend the aroma sauna which takes place in the Finnish sauna at 5:30pm and 6:30pm but be warned it was full with skiers and locals and swimwear is obsolete.
Breakfast is excellent with both cereals, continental and english available with a full array of teas. The only area we took issue with is the quality of the dinner in the evening, not great and we ended up eating out.
However, I will be attending the resort again next year and would use the hotel again but only if the others now identified are full.

  • Stayed: March 2014, travelled with family
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Thank Jeremy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2014 via mobile

OK. This hotel is fairly cheap so I expected it to be basic, and basic can be fine if it's done right. However, the Sportiv is poor in most aspects.

If I discount the facilities that are shared with the physically linked Crystal hotel (boot room, spa, main bar area) which are all excellent, then there is little to recommend the Sportiv itself.

Firstly the food is very poor. Other reviewers have described the limited choices in detail so I'll skip that. Suffice it to say that unless you see food purely as fuel do not stay here.

The room we had was very bad as well. The curtains did not fit the windows; the poles / hooks were broken in places; it was impossible to stand up straight in the shower, regardless of your height; the wardrobe had a broken shelf; basically everything was shoddy. The landing areas smelt as well. There were never any staff around in the day, but those that served at breakfast and dinner were nice and doing well under the circumstances.

The location is OK, but not as good as that of some hotels. The Festkogelbahn is right next door but that won't suit absolute beginners as it takes you high up the mountain, and even the ski-in off the short drag lift requires a little competence. Also the rooms are hot which meant we had to sleep with the windows open and the snow groomers working on the red run up from the hotel made it hard to get to sleep as early as I would have liked.

In summary I would avoid this hotel unless its relatively low cost is essential to you.

Stayed: April 2014
1  Thank JamieSarahElisabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2014

We enjoyed a good family holiday in Obergurgl at the beginning of March, however, the food at this hotel was very poor. We had had a holiday in St Christophe a month earlier where the hotel food was very good so we were constantly comparing. We will NOT be returning to this hotel. A plus point Alessio did a great job of managing the restaurant with depleted staff!

Room Tip: 4th floor rooms are great
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  • Stayed: March 2014, travelled with friends
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Thank susan j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014

Good location, friendly staff, slightly old fashioned hotel.
The food particularly the evening meals are very disappointing. To start there is a very average soup that is always vegetarian as no choice is offered. There is a help yourself salad bar which consisted of 6 basic salads - always a bowl of tomato, a bowl of lettuce one of sweet corn and cucumber plus 2 random others that included cold sprouts in a dressing and broccoli with orange etc. - never anything of quality. There was 2 choices for the main course - always a vegetarian choice which was of a very poor quality and either a meat or a fish choice. Three nights out of seven one had to have fish or vegetarian - one night cat fish, 2 nights river perch. I might be old fashioned but I think one should have a meat choice every night! To add insult to injury the main courses were rather small. For afters there was a very small desert - not too bad but no choice.

We paid a let to be at this hotel. I was told by the Crystal rep that you needed to go to a four star hotel to get decent food. There are some in Obergurgl that are little more money - I think that money would have been well spent.

  • Stayed: March 2014, travelled with friends
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Thank NICK S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2014

Great location next to the gondola with a ski store in the hotel. You benefit from the use of the Crystal Hotel facilities which are very good. Food could be improved and salad bar disappointing. Good base for a skiing holiday in a 1900 metre high resort.

Stayed: February 2014, travelled with family
Thank TimothyJames449
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2014

We stayed at the Sportiv for a week in February as part of a Crystal Ski vacation package. The location is terrific - adjacent to the Fetzkoglbahn gondola; directly above Scheiber Sports rentals and ski depot; and attached to the larger Hotel Crystal with its excellent spa facilities and après-ski buffet, which we had full access to. We had two rooms - one for the parents and one for our two teens. The hotel was clean and quiet, the rooms were large, and the housekeeping was flawless. The beds were very comfortable, as long as you don't mind Austrian twins (side by side) with individual duvets. The food was frankly not good - average at best - but we had read the reviews and been forewarned. There's a very good mini-market adjacent to the Crystal, and a refrigerator in each room. There's a bus stop right outside the door with a free ski bus across Obergurgl, Hochgurgl, and Solden, and it's great. The cleanliness and value of the Sportiv and its convenience to the slopes made it a great choice - if you want a more "posh" experience or gourmet food, you will want to pay more and look for other options. We just wanted to have a good family ski holiday at a reasonable price, so it was great.

Room Tip: We were on second floor - quiet and convenient.
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  • Stayed: February 2014, travelled with family
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3  Thank bw_surf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Sportiv

Address: Gurglerstrasse 90, Obergurgl 6456, Austria
Region: Austria > Austrian Alps > Tirol > Obergurgl
Amenities:
Fitness Centre with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
Ranked #14 of 33 Hotels in Obergurgl
Price Range: £274 - £577 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Sportiv 3.5*
Number of rooms: 34
Also Known As:
Crystal Sportiv Hotel Obergurgl
Deutschmann Hotel Obergurgl

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