I booked this hotel for my husband as a surprise birthday present. A few days before we were going I was very worried by the bad reviews on the hotel and wanted to change. Unfortunately I was unable to so just had to go and make the most of it. What a surprise I had. The hotel was brilliant! We were booked into 2 rooms (our mistake) next door to each other, but the hotel kindly changed us to a family room which was lovely, very clean, and spacious. I had very sore shins the first day and they kindly made up ice packs for me. Location was great. only 5 min walk to ski school or opposite the hotel was ski in and out. OK a little tiring with the hill to walk back but excercise does you good! It was always a pleasure to return to the hotel. The food was amazing. We loved breakfast, their eggs were always cooked to perfection. Coming back in the afternoon to cakes, jackets or soup was a lovely treat before relaxing. We always really looked forward to our evening meal. Taste and presentation were top class. 5 to 7 courses every night (if you could eat it, we had a good go) A little fancy for my 11 year old fussy eater but she still ate some and they always gave her a lovely desert. Yes a couple of the staff didnt make much conversation but I think that's just their way but didnt get put off by it. Staff were always willing to help. This was our first family ski holiday. Obergurgl was amazing, ski school was brilliant, especially the kids, Hotel was great would definitely recommend this holiday and hotel.
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