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“Is Chalet Sophia any good ? No, its rubbish and not worth the money”
Review of Chalet Sophia

Chalet Sophia
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Chalet Sophia
London
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Is Chalet Sophia any good ? No, its rubbish and not worth the money”
Reviewed 5 January 2014 via mobile

Alpine Elements who offer the chalet sold me a pup - Pictures on the web site are not the same in reality. For e.g a sitting room showing a big window but has no windows in reality. One would also have expected space in the sitting room for 16 people to sit down in. In reality 8 sofa spaces in a room you might just swing a small dead cat in. Dining room, horrendous, far to small and cramped for 16. Thankfully the other people staying were delightful company. Steam room and Sauna was a big selling point. Both rooms only got up to temperature for about half an hour before the timer switched them off. Resort rep - about as useful as a chocolate fire guard. Welcome speech included a selection of crass information like "it gets cold outside at night and we are at altitude" . Location of chalet about as far from the centre of town as is physically possible. Never trusting Alpine Elements with my skiing holiday ever again.

Stayed January 2014, travelled with friends
Helpful?
6 Thank Landy69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlpineElementsTeam, Guest Relations Manager at Chalet Sophia, responded to this review, 16 January 2014
Thank you for taking the time to write a review.

We don't seem to have received any feedback from you since your return from your holiday and I would appreciate it if you could get in touch with me directly as I would like the opportunity to respond and try to rectify any problems that you experienced.

Sarah Stewart
Customer Care Advisor
Alpine Elements
sarah@alpineelements.co.uk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Chalet Sophia

Property: Chalet Sophia
Address: St. Anton am Arlberg, Austria
Region: Austria > Austrian Alps > Tirol > St. Anton am Arlberg
Hotel Style:
Ranked #40 of 66 Speciality Lodging in St. Anton am Arlberg
Number of rooms: 8
Also Known As:
Chalet Sophia Austria/St. Anton Am Arlberg

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