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Hotel Park
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Reviewed 16 August 2014 via mobile

The staff make this a friendly, homely and extremely welcoming hotel and are go out their way to suit your needs.

It is located in the small town St Johann, ten mins from the train station and five minutes to the city centre.

Rooms are clean and spacious and bathrooms modern and spotless.

Food is fantastic. Breakfast is usual continental of cereals, delicious freshly made bread, yogurt, cheese, ham as well as hot options such as eggs and bacon etc. We loved the evening meals which are typically four courses: a small started plate, delicious home made soup (I really want the brocolli recipe!) a main which you select from an option of 3 at breakfast and a dessert. There is also a salad bar to help your self to as well as home baked bread. The drinks with dinner are free which is such a rare treat; never have I experienced this in a hotel and I think it's small things like this which make this hotel a cut above the rest. You can also select a packed lunch at breakfast should you want one throughout the day which is usually fruit, juice, biscuits and a sandwich. Restaurant staff were fantastic and would cater for my needs by making me green vegetables as I can't eat rice/pasta/potatoes.

Facilities in the hotel are good; we took advantage of the bike rental which was a cheap 2.50 for half a day. We also used the public swimming pool for free which is a lovely, clean and well maintained facility- I'd advise all to use during any season. I didn't use the sauna but I did go in to the fitness suite which I feel needs more attention. Thomson holidays had labelled the hotel as having a gym but It wasn't functional; the step machine wasn't in operation and the treadmill wouldn't speed up beyond walking pace. As someone who is a keen gym goer this is something that is quite important when looking for a hotel so I would have liked to have been able to use this facility. Nevertheless St Johann is a nice town for jogging so I was able to do this.

The lobby is a peaceful place to enjoy an afternoon (free) tea or coffee or an evening night cap. We joined in the Thomson quiz and bingo although (not to the fault of the hotel) I do feel at 3 euro per person this was a rip off for a prize which was worth about 2!

Overall I would definitely return to this hotel; the staff work so hard and go out their way to ensure guests have a pleasant stay.


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The area in summer:

I stayed in July at the weather was hitty missy. On good days we loved our visit to the lake at Zell am See and cycling in Salzburg. Innsbruck is great for shopping. All these destinations can be accessed via the train from St Johann. Groups of between 2-7 can share an all day ticket for 30 euro which (the reps don't tell you this) is only available 9-3pm. For hikers and cyclist it is a great place to explore and wander about the many towns and trials!

Stayed: August 2014
Thank _-rachella-_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2014

I stayed at the Park Hotel with my husband and 2 teenage children.We cant recomend this hotel enough.All the previous reviews , which we read with interest before our visit we generally agree with.Our rooms were immaculate and serviced daily by the friendly maids. The food,which there was plenty of for even the biggest appetite was very good,tasty and flexible if you have a fussy teenager!The staff in the restaurant worked very hard to make your meal everything you require and always service with a smile.The unlimited wine and beer offer was great and we can recomend both,plus the children could have any soft drinks,hot chocolate etc.The hotel is well placed to get up via lifts into the mountains and we purchased an Alpine summer card which gave us bus travel as well and represented good value.Everything we required was close by such as bus and train stops and lovely shops and cafes 5 minutes away in the town center.A must do is the local swimming pool which you can access for free,reception will give you a guest card on arrival.There are 2 outdoor pools with driving boards and waterslides though unheated and for the brave or a hot day.Plus an indoor heated pool with adjoining hot tub,outdoor, jacuzzi.Bliss!Back to the hotel.Amazing service and a warm and comfortable hotel,beds good too.Loved it and hope to return sometime.

  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Heather H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

My family and I have just returned from a week in St Johann and had stayed in this fabulous hotel. The staff were extremely helpful and friendly. We arrived late on our first night due to a flight delay and they still had a four course meal for us which was much appreciated after a long day. The rooms were really spacious and clean and we had a beautiful mountain view. There was a good selection of food at breakfast and the evening meals were excellent. Our four year old daughter didn't really like anything on offer and each evening they made a separate dish especially for her. There was also a children's play room in the hotel which our daughter enjoyed and we were given free passes to the local swimming pool complex which was an excellent facility. I cannot recommend this hotel highly enough and the village of St Johann. We had a fantastic holiday and would like to thank the family and staff of the hotel for their wonderful hospitality.

Room Tip: We stayed in room 308 which was spacious and airy with a beautiful mountain view.
  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Christinemar4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

We arrived for our stay after dinner had finished for the evening, but a perfectly adequate cold platter had been left in our rooms, so that was a good start.

Our room (16) was spacious enough, with a decent balcony and the now almost-expected two-beds-shoved-together-to-make-a-double. Unfortunately, with daytime temperatures over 30C when we arrived and no air conditioning, it was very hot overnight, and as our room overlooked a surprisingly busy side road and the kitchen area where deliveries arrived early every morning, leaving the windows open didn't ensure a good night's sleep either. The bathrooms seemed to have been quite recently refitted so no real complaints there, except that the shower was an over-the-bath affair with no non-slip mat provided, which added that extra bit of peril to the morning routine!

The room safe required a key from reception (€15 deposit), but don't expect to be able to stash your gadgets in it while you go out for breakfast, as it was so tiny you couldn't squeeze anything bigger than your passports and a small e-book reader or pocket camera into it. There were only a couple of British TV news channels offered on the TV, but there was free WiFi (code required from reception -- could only be used on one device at a time though, which is always a bit of a pain) and a pub over the road with Sky Sports if you're not the type who just wants to get away from it all on holiday.

Breakfast was a fairly modest affair, with a small selection of cereals, bread, cold meats, cheeses and cooked items every morning. Except on barbecue nights, you also had to choose your evening main course on the form provided at breakfast, and order (free-of-charge) packed lunches if you wanted them that day. That did mean we felt a bit of pressure to be downstairs at 9am every morning to have breakfast and get that done, which isn't necessarily what you want to be doing on your holidays! (While breakfast is theoretically available until 10am, if you were actually still sitting at your table after about 9.30, everything around you began to be cleared up in earnest and you could expect to be politely asked if you were going to be wanting anything else to eat...)

One nice touch at breakfast was a leaflet left on each table with the day's weather forecast and a list of things happening in the area that day, sometimes with free transport offered to events in neighbouring towns. The hotel also offers free vouchers to use the impressive indoor and outdoor swimming pool facilities in St Johann for 3 hours per day, and you can also buy daily lift passes from reception for the Harschbichl mountain behind the hotel, which was convenient--though we didn't get the €2 refund when we returned them to reception that it looked like we'd have got had we bought and returned them at the gondola station.

Dinner was a more impressive affair than breakfast, the general format being a salad and a soup course before your pre-ordered main, and dessert to finish, with your choice of house wine or beer included--no tea or coffee to finish, though. A couple of times during the week there was a barbecue instead, and weather permitting we ate outside (barbecue or not), which was very welcome as the dining room was also incredibly warm in the evenings. There appeared to be air conditioning ducts in the ceiling, but there was certainly no functioning air conditioning, and since the windows opened inward they couldn't be opened until the diners beside them had vacated their tables. There was a door leading outside, but that was never left open either for some reason.

Dinner was only available in the comparatively short window from 6.30-8.30pm, and as with breakfast, if you were actually still sitting at you're table as 8.30pm approached, you could expect to be subtly made to feel like you ought to be thinking about leaving. We weren't too keen on that approach; while appreciating that the staff in a hotel are extremely busy and work long hours, if meals are advertised until a certain time you don't really want to feel pressured into finishing before then for their benefit when you're on your holidays.

Free tea and coffee (but not so much as a biscuit, which might have been nice) was available every afternoon from 2-4pm. This was served in the smoking area of the hotel, but if you're as used to smoke-free air nowadays as we are, you could just take it through to the bar or outside to the small garden. The bar area itself was comfortable and served a good range of drinks at not the most expensive prices you'll ever pay, though like the rest of the hotel the bar decor would probably feel more welcoming in winter than it does in summer, which is understandable in a town that sees most of its tourists during the ski season.

We didn't avail of the gym, sauna and steam room facilities on the top floor, but we had a quick look at them (the balcony up there also offers good views over the town and mountains), and everything looked to be clean and in good repair.

Other than the one morning that the cleaning staff came into our locked room without knocking (there are no 'do not disturb' signs, but fortunately everyone's modesty was spared!), the staff were all extremely friendly and helpful, and along with the evening meals, probably the best thing about the hotel. Overall it would probably only get a 3-star rating in the UK or Ireland rather than the 4-star rating it has in Austria, but apart from the temperature it was comfortable and very clean and the food was good, and you can't ask for much more than that.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank scotwild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

Just returned home from the Hotel Park - Hotel clean and staff very nice, (would not grade it 4 ****) downfall was not having tea/coffee facilities in rooms and also out of 60 TV channels only two were in English CNN News and BBC World news. Lot of traffic noise all day.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Jayne N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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