There is literally nothing I can really fault with this hotel.
Location: The hotel is right in the centre of St. Johann so is located to everything you want. The brother of the hotel owner owns the local ski hire shop too so it really is a family run business. St Johann itself is beautiful and just brilliant. Lots of little shops and restaurants, bakeries etc. There is a market every Friday which sells food, crafts and the like. Also pubs etc. for going out drinking and places with sky sports if you're into that.
The Staff: The most pleasant and helpful staff I have encountered in a hotel. Each member of staff is always friendly, smiling, happy to help and good at whatever it is they are doing. They might not all talk amazing, or any, English but this is not a problem as they are so friendly anyway.
You see the same staff all week which is great because you get to know them a bit.
Rooms: Me and my sister stayed for a week here and when we walked in the room we were immediately struck by how big it was. We had a massive bed to share but separate quilts etc. and the room was also really warm - some nights it was so warm we left the balcony door open a bit (that's right we had a balcony! A nice big one with a view of the mountains and there were chairs to sit on and chair cushions in the room's wardrobe. The bathroom too was good; clean, complimentary soap etc. and towels were changed every day if left out, hair dryer - everything you could want.
There is complimentary wifi throughout the hotel but this did occasionally drop out when we were in the rooms and often the iPhones could not connect because of the range (laptops could but had slower internet). In the lobby however the wifi was pretty much fine and was fast enough to stream movies but not quite good enough for clear face-time back home.
Food: Breakfast had everything you could want. There was hot bacon and scrambled eggs every morning and tea, coffee, juices Etc. There was a choice of cereals and milks available along with bread rolls, sliced bread and a toaster plus various flavours of jams, butter, honey, pate. This was buffet so you could eat as much as you wanted. Dinner was typically Austrian food and the menu was presented every morning at breakfast for you to choose your main course for the evening and there was typically a couple of meat mains and a vegetarian. There was a salad bar which was available along with bread, some cold pasta dishes etc. Including this salad the evening meal consisted of 5 courses. I could not fault the food AT ALL, I enjoyed it thoroughly and finished everything off. My sister is a VERY fussy eater and we knew before we went out there she would not enjoy Austrian cuisine. We simply told the hotel and they were SO accommodating saying she could choose off the children's menu (it had more English food such as pizza and chips) or write down what she wanted in the morning and they would make sure the chef made it for her that night. Drinks weren't included in the evening meal but were very reasonably priced.
Atmosphere: The hotel had a great atmosphere and was clearly a favourite even for those not staying there. The hotel has it's own bar which is open during the day and livened up at night for drinking, music etc.
Above and beyond: I have never actually stayed anywhere that did so much for its guests. Not only were we surprised at how helpful etc. they were with my sister's particular eating habits but they definitely all had the 'nothing is a problem' attitude.
When we had an excursion booked which clashed with dinner time we asked if we could eat a little bit early and this was absolutely no problem.
I stupidly burnt myself with boiling hot water on the last but one day of the trip and was so touched by the staff's response. They fetched me a burn spray from their first aid box in the kitchen and allowed me to borrow it for the rest of the evening, and offered it me the next day after I gave it back. They also gave me ice packs to keep on the burn to numb the pain and said that whenever the ice melted just to come back to reception, whatever time of the night, and get some more.
It meant so much when I was in pain to have them be that kind and generous to me.
Free with the hotel came a local lift pass which was greatly appreciated plus passes to the local swimming pool, Panorama. We got three hours free a day and this swimming facility includes a heated outdoor swimming pool so you can sit outside and watch the sun set over the mountains... amazing!
The area was beautiful, breathtaking views and good skiing but it was this hotel that really made the holiday special.
Thank you so much to Hotel Fischer!
- Official Description (provided by the hotel):
- Our 3-star family owned hotel is in the heart of St. Johann in Tirol in the midst of the pedestrian precinct. The approach road to the hotel parking lot is possible at any. The mountain railways as well as the moving ways are 5 min. Far away from the hotel. Our house has 36 rooms all equipped with bath and/or shower, WC, hair dryer, cable Tv, telephone, Safe, WiFi and balcony. All rooms are attainable with the elevator. In our ground floor we have our cosy lobby, Internet corner, WiFi in the lobby, a typical Tyrolean Stuberl and the Hotelbar."Michi's", whatever are a popular meeting place with the native ones. In our new built cellar is our Sauna and herb steam bath, Infra red cabin and 3 times a week are massages available. On the basement there is also our 70m² children's game room with an kid's cinema. We offer free of charge an animation program to summers such as winters. We are looking forward to welcome you in our Hotel. Family Grander ... more less
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